Type: Power Washing
Lead Grade: C
Name: Luis (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
At Phone Staffer, we specialize in cold calling for leads and home service outbound lead generation to help service companies get more business. In Durham, NC, we reached out to a homeowner to offer a free exterior power washing estimate for the full house and to schedule a follow-up with an estimator. The prospect requested an estimate and a callback, showing clear interest in power washing the exterior. This is a power washing lead, but would also work well for roofing companies in Durham, NC.
This transcript demonstrates how effective cold calling for leads can be for generating qualified appointments and driving quotes for home services, while protecting privacy through redacted details. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello.
Prospect: Hello, is this Luis?
Phone Staffer Caller: Yes, ma’am.
Phone Staffer Caller: Good morning, Rose here with (redacted).
Phone Staffer Caller: How are you?
Prospect: Doing great.
Phone Staffer Caller: How about yourself?
Prospect: Doing good, Luis.
Prospect: Thank you for asking.
Phone Staffer Caller: We’re just reaching out because we’ll be working around Durham this week.
Phone Staffer Caller: So we’re just checking if you would like us to stop by to provide you with a free estimate for exterior power washing.
Phone Staffer Caller: No commitments, no obligations at all, Luis.
Prospect: How much you guys charge for doing the power wash?
Phone Staffer Caller: Yeah, for us to provide you with an accurate estimate as possible.
Phone Staffer Caller: What we can do is to send one of our estimator in the area to assess the specific part of the exterior that you’d like us to power wash, Luis.
Phone Staffer Caller: So which part of the exterior are you thinking of getting an estimate by the way?
Prospect: Well, I live in Durham.
Prospect: If I do power wash, it’s just the exterior of the whole house.
Phone Staffer Caller: Yes, the exterior of the whole house.
Phone Staffer Caller: And the house is 1,350 square feet.
Prospect: Okay.
Phone Staffer Caller: By any chance, are you available this Friday afternoon so our estimator can assess the area properly and we’ll give you an accurate cost for power washing?
Prospect: Can I just call whenever I can?
Prospect: I have a couple of friends that are living with me.
Prospect: Can I just call at the same number you just called me?
Phone Staffer Caller: Yes, of course.
Phone Staffer Caller: Or you guys get a different number?
Phone Staffer Caller: This is the phone number that you can call back, Luis.
Prospect: So when are you available, by the way?
Prospect: I’m pretty much, I’m working pretty much Monday to Friday.
Prospect: And I’m getting around almost 7 o’clock to my house.
Prospect: That’s when I get off, Saturday and Sunday.
Phone Staffer Caller: Saturday, Sunday.
Phone Staffer Caller: Yeah, I totally understand, Luis.
Phone Staffer Caller: But is there somebody in the house who can assist the estimator if we drop by or no one?
Prospect: No, there’s no one for right now.
Phone Staffer Caller: I will call you back, guys, to this number and we’ll go from there.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: So how about this, Luis?
Phone Staffer Caller: For us to provide you with an estimate, since you’re not available for an in-person visit, what we can do is to set you up with a call back coming from our estimator.
Phone Staffer Caller: Can we call you back this Friday between 11 and 1 p.m.?
Prospect: Does that work?
Prospect: Yeah, sure.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So 11 and 1 p.m. it is this Friday, the 10th of April.
Phone Staffer Caller: And you’re still at (redacted) in Durham, North Carolina, (redacted), correct?
Prospect: Yeah.
Phone Staffer Caller: And the best contact number to reach you at is (redacted).
Prospect: Yes, that’s right.
Phone Staffer Caller: Your last name is (redacted), correct?
Prospect: Yeah.
Phone Staffer Caller: And you’re looking to get an estimate for the full house exterior or are there any – or aside from the house exterior, are there any other parts?
Prospect: No, just the house.
Phone Staffer Caller: Okay.
Prospect: And when was the last time your house got power washed and how often do you do it?
Prospect: I usually do once a year.
Phone Staffer Caller: Once a year.
Phone Staffer Caller: All right.
Phone Staffer Caller: I got it.
Phone Staffer Caller: Next question, Luis, what’s the best email where we can send you the details about the quote and the confirmation of the schedule?
Phone Staffer Caller: I guess give me the call on Friday and we get, you know, give all the information you guys need and then we go from there.
Prospect: Yep, of course. No problem.
Phone Staffer Caller: Yeah, so for the meantime, confirmation will be just sent to you via text.
Phone Staffer Caller: All right?
Prospect: All right.
Phone Staffer Caller: Okay, thank you so much for answering the call, Luis. I really do appreciate it.
Phone Staffer Caller: You have a good one.
Prospect: You too.
Phone Staffer Caller: Thank you.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.