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Cold Calling

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Type:
Lead Grade: B
Name: Sachin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

(Cold Calling for leads) in (location of transcript). At Phone Staffer, we specialize in home service lead generation and outbound marketing for home service companies through strategic cold calling. In this transcript, we cold called homeowners in the local area to offer a free exterior power washing estimate; the homeowner expressed interest in cleaning the siding and driveway and agreed to a quick call with our estimator, with a follow-up appointment booked. This is a power washing lead, but would also work well for roofing companies in (location). Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello. Hello Sachin. Yeah, this is Sachin. Good afternoon sir, this is Rochelle with (redacted). How are you?

Prospect: I’m fine Rochelle. Glad to hear you’re doing fine sir. We’re just reaching out because we’ll be working around low rail this week to provide homeowners with a free estimate for exterior power washing. We just wanted to see if this is something that you’d be open to. It’s totally free with no obligations, no commitments at all sir. What do you do in power washing? Oh uhm, we do power wash. We can also do the driveway, aside from the sidings of the house, we can also do the deck, the patio. As long as it’s a part of your exterior, we can cover those areas Sachin. I’m just wondering what areas of the exterior would you like us to give you with an estimate? Basically, I’m looking for the three sides of my sidings. And do you do the windows also? For the windows, I’m not sure about that. You can definitely ask the estimator regarding this Sachin. But I’m sure that we can do the sidings of the house. Okay, and yeah, I can talk to your estimator if you want.

Phone Staffer Caller: Okay, so what day are you available this week and what time? So that I can get you scheduled with a quick call with our estimator. Anytime. What is the last time you, I mean, what is the latest you can be at the job site? Normally I’m home by 4, 4.30. Actually, don’t worry because this is very convenient for you. You don’t need to be at home. It will just an over the phone price estimate, Sachin. So I will just get you scheduled for a quick call with our estimator. Can he give you a call back tomorrow between 12 and 2 p.m.? Does that work?

Prospect: Yeah, it will work.

Phone Staffer Caller: Okay, between 12 and 2 p.m. All right, so your full address is (redacted). Perfect. And the best contact number to reach you at is (redacted). Is that right?

Prospect: Yes, correct.

Phone Staffer Caller: Okay, and what is the best email address where we can send you all the details regarding the quote and the confirmation of the appointment? Sachin, S-A-C-H-I-N, K as in King, 11 at hotmail.com. Okay, so it’s your first name and then the letter K as in King, 11 at hotmail.com.

Prospect: And just a quick question, Sachin. How often do you power wash your house or when was the last time you had it done? Just before the COVID. Oh, okay. I’m sorry. 2020 or something. 2020 or something. Okay, so it looks like it has been a long time, over five years ago. Yeah, but I mean, except for the backside, there’s not much to be cleaned, but you can see yourself. I mean, I don’t want to comment on it, but it’s been five years now.

Phone Staffer Caller: All right, I got it. So just make sure to keep your phone line open tomorrow between 12 and 2. You will be receiving a call coming from a local phone number. It’s our estimator. We will be sending an email as well regarding the confirmation or a friendly reminder about the appointment. All right, and this is a free estimate for the sidings of your house, Sachin. Thank you so much for answering the call. I really appreciate it, and you enjoy the rest of your day, sir.

Prospect: You too. Thank you, bye.

Phone Staffer Caller: Thank you. Have a good one. Bye-bye. Thank you.