Type: Power Washing
Lead Grade: A
Name: Natalia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Scarsdale
Intro:
Phone Staffer specializes in home service lead generation through cold calling for leads and outbound marketing to help service providers get more business. In this transcript, we contacted a homeowner in Scarsdale, New York (redacted) to offer a free exterior power washing estimate. The conversation covered power washing for the house and other exterior areas like the driveway, patio, and deck, and the homeowner requested an estimate.
This is a power washing lead in Scarsdale, NY, but the approach would also work well for roofing companies and other home services in the area. If you’re looking to improve your cold calling for leads or outbound lead generation to grow your client base, this example demonstrates how to secure an estimate and book an appointment while keeping private details redacted.
Ai Transcript:
Phone Staffer Caller: Hello, is this Robert for (redacted)? No.
Phone Staffer Caller: Are you at (redacted) in Scarsdale, New York? Who is calling? This is Rochelle with (redacted).
Phone Staffer Caller: I’m just reaching out because we’ll be working around the area next week.
Phone Staffer Caller: We’re just checking if you’d like us to provide you with a free estimate for exterior power washing.
Phone Staffer Caller: Power washing for the house or I don’t know what you will power wash?
Phone Staffer Caller: We can also do power wash the house and the other parts of the exterior like the driveway, the patio, deck, front yard, backyard. It’s up to you which area would you like us to provide you with an estimate ma’am?
Prospect: Yes, okay. You can send me an estimation.
Phone Staffer Caller: Yes, we can do.
Phone Staffer Caller: So, would you be available, hold on let me check the schedule, actually we have an available slot this Friday that’s 17th.
Phone Staffer Caller: We can or we will be in the area from 9 a.m. until 5 p.m.
Phone Staffer Caller: So, what is the best time that works for you?
Prospect: So, it depends. First send me an estimation and probably after we will be able to discuss.
Phone Staffer Caller: What kinds of soaps are you working and yes the available spots and stuff like this.
Phone Staffer Caller: Yeah, of course ma’am.
Phone Staffer Caller: If you want we can get you scheduled first with a just a quick call back from our estimator so that you don’t need to be in the area or so that we can give you all the details before we set up an in-person visit.
Phone Staffer Caller: Are you available for a quick call tomorrow between 10 and 12?
Prospect: So, they will call me for estimation or just to be to be sure that I understood you okay.
Phone Staffer Caller: So, you want to schedule me first and then to call me for estimation?
Phone Staffer Caller: Yes, our estimator will give you a call back to provide you with the estimate for power washing.
Prospect: Sure, sure, yeah.
Phone Staffer Caller: Okay, perfect and it’s ending in 0645, correct?
Prospect: Correct. Yep, and you’re still at (redacted) in Scarsdale, New York, 10583 for the zip code?
Phone Staffer Caller: Details I will give you later but just first let’s discuss about the estimation and then I will give you the details.
Prospect: Yep, but I need to confirm the details ma’am so that I can go ahead and get you scheduled for the call back.
Phone Staffer Caller: How big is the house?
Prospect: Yes, yeah, yeah, yeah.
Phone Staffer Caller: We speak about where the job will be done which will be done at (redacted), correct?
Prospect: Yep, and what areas of the house would you like us to provide you with an estimate? Is it for the whole exterior or just specific parts of the exterior?
Prospect: So, probably we will do the house windows, the wall around the house and pretty much that and the stairs maybe but pretty much that’s it.
Prospect: Okay, I got it and how are you related to Robert Redacted? Are you his wife?
Prospect: Natalia. Natalia, nice to meet you Natalia. That’s spelled as N-A-T-A-L-I-A. Is that right?
Prospect: Okay, and one last question Natalia, when was the last time you had your house exterior power washed? Every year.
Prospect: Okay, so you do it every year and what is the best email (redacted) where we can send you the quotation and the details? He will call me first. I think he will call me first and then tomorrow we will, yeah, I will go, let’s, I will see immediately if he, we need, you know, if you can fit in our budget or not.
Prospect: Okay, I got it. Thank you so much for answering the call Natalia. I really appreciate it and just keep your phone line open tomorrow between 10 and 12, all right? Thank you and thank you. Thank you, have a good one. Bye-bye.
Phone Staffer Caller: Thank you, have a good one. Bye-bye.