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Cold Calling

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Type:
Lead Grade: A
Name: Randall (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound lead strategies for service companies using cold calling. This is a power washing lead, but would also work well for roofing companies in Central. In this transcript, we reached out to a homeowner in Central to offer a free estimate for power washing the exterior of their house. The homeowner requested information by email and agreed to have our local estimator call to schedule the estimate, with a follow-up window discussed between 2 and 4 p.m. on an upcoming Wednesday.

All identifying details have been redacted to protect privacy. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hi, am I speaking with Randall?
Prospect: No, you’re not.
Phone Staffer Caller: Oh, I’m so sorry. But are you somehow related with Randall Redacted? Reason why? My name is Angel and I’m with (redacted) and the reason why I’m calling is because my team will be doing powerwashing in Central. We’re hoping if we could offer a free estimate for powerwashing the exterior of your house.
Prospect: Oh, well I appreciate that. No, I’m good though. I thought you were like a spam or whatever. But no, I’m good.
Phone Staffer Caller: No, no, we’re not. Our company has been in the industry for more than 30 years now. And if ever that you’re still in doubt and you’re interested for the free estimate, we can send you the information of our company by email.
Prospect: You know what? Send me information on it. If you don’t mind.
Phone Staffer Caller: Sure. And are you going to be available for a free estimate?
Prospect: Well, I’m about to go to military training for two weeks, so it’s going to be a bit.
Phone Staffer Caller: Well, if you want, I can have my estimator just call you for the free estimate for convenience, since you mentioned that you’re going to be going on a training. Are you available for a phone call on Wednesday in between 2 to 4 p.m.? It’ll only take like 10 to 15 minutes.
Prospect: Are they local in my area?
Phone Staffer Caller: Yes, they are in Grindle.
Prospect: Okay.
Phone Staffer Caller: All right. Yeah. That’s fine. You can have them call me.
Prospect: Okay. Thank you so much.
Phone Staffer Caller: And that’s going to be on Wednesday, the 22nd of April in between 2 to 4 p.m. And I would just like to confirm a few details before I let you go. I’ll just be quick. Your first and last name is Randall Redacted. And this is the best contact number to give you a phone call. The one ending in (redacted).
Prospect: Yes.
Phone Staffer Caller: All right. And the address of the property you wanted to be estimated for power washing is, please correct me if I’m wrong, it’s (redacted).
Prospect: Yes.
Phone Staffer Caller: And may I have the best email where I can send the confirmation to you as well as the information of our company, if ever you wanted to look us up?
Prospect: Yes.
Phone Staffer Caller: The email address is (redacted).
Prospect: Okay.
Phone Staffer Caller: And which part of the property would you want to be estimated for power washing? Is it the whole house area or are there any specifics like the driveway, the patio?
Prospect: Just the whole house. The whole house.
Phone Staffer Caller: All right. And when was the last time you power washed the whole house?
Prospect: It’s been a few years. Well, I just did the back here recently, but if I’m going to do this, I’m going to do it all again.
Phone Staffer Caller: Sure, sure. I’ll take note of that.
Prospect: And you’re going to be the one to answer the call of my estimator, correct?
Phone Staffer Caller: Yes.
Prospect: All right. I think I got everything that I needed to hear. Randall, thank you so much for taking the call. And yeah, I expect my estimator to call you on Wednesday. You have a great day. Thank you so much.
Prospect: Thank you.
Phone Staffer Caller: You too. Thank you. Good luck on your training. Bye.