Type: Power Washing
Lead Grade: A
Name: Yvonne (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Knightdale
Intro:
At Phone Staffer, we specialize in (Home service lead generation) and (Cold Calling for leads) to help service companies grow through outbound efforts. In Knightdale, NC, this transcript shows a cold call to a homeowner to generate a power washing lead by offering a free exterior estimate. The prospect requested a Monday slot (10:30–12) and indicated interest in siding power washing. The appointment details and contact information were prepared for follow-up, and the lead was marked as a potential estimate. This is a power washing lead, but would also work well for roofing companies in Knightdale, NC. If you’re looking to improve your outbound marketing for home service companies or get more leads, this example illustrates how to book estimates while protecting client privacy.
Ai Transcript:
Phone Staffer Caller: Hello, this is Kimberly. This is Kimberly. Hi, I’m just leading right away with (redcated) or (redcated). How are you today?
Prospect: I’m fine. Great to hear ma’am.
Phone Staffer Caller: Yeah, I’m actually calling because he will be working on (redcated) next week. While we’re in the area, we would like to offer you also a free estimate for exterior powerwashing. Would you be interested by any chance?
Prospect: Uhhh, what time, probably Monday or Tuesday will work better for me.
Phone Staffer Caller: Oh yeah, we have availability Monday and Tuesday ma’am. What time do you prefer?
Phone Staffer Caller: We will be working from 9 until 3 in the afternoon.
Prospect: Anytime, I won’t be there but my mother will be there. She lives with me and I will let her know that someone will be stopping by for an estimate for powerwashing.
Phone Staffer Caller: Okay, yeah we’ll take note of that.
Prospect: What about Monday between 10.30 to 12? Would it be okay?
Phone Staffer Caller: That would be fine.
Phone Staffer Caller: Okay, I would like to ask what are the areas you wanted to have an estimate for? Is it your siding, the driveway, roofing gutters?
Prospect: Actually the siding.
Phone Staffer Caller: The siding, okay.
Phone Staffer Caller: Do you still remember when was the last time you had a siding powerwash?
Prospect: Uhhh, probably last year sometime.
Phone Staffer Caller: Last year, okay.
Prospect: Maybe a year and a half ago.
Phone Staffer Caller: Okay, got it. I’ll take note of that.
Phone Staffer Caller: Just to quickly confirm, you’re still around (redacted), correct?
Prospect: That is correct.
Phone Staffer Caller: Alright, and may I also take note ma’am of your mother’s name so we can address her properly?
Prospect: Her name is Yvonne, that’s Y-V-O-N-N-E.
Phone Staffer Caller: And last name, is it the same as yours, (redacted)?
Prospect: No, her last name is (redacted).
Phone Staffer Caller: Okay, got it.
Prospect: Yeah, is the phone number we can contact the same as the one I’m calling right now, (redacted) or does she have another phone number or a different one?
Phone Staffer Caller: Her number is (redacted).
Prospect: (redacted), got it.
Phone Staffer Caller: And we will be sending you the appointment confirmation and additional details of our company.
Prospect: May I ask for the best email where we can send it to?
Phone Staffer Caller: (redacted)
Prospect: Alright, you’ve mentioned (redacted), what’s the other letter, sorry?
Phone Staffer Caller: (redacted)
Prospect: Okay, so (redacted).
Phone Staffer Caller: Alright, got it.
Phone Staffer Caller: Thank you so much Kimberly.
Prospect: Oh, I think you got the email wrong. It should be (redacted). Yes, ma’am. I got it. I have it here. Sorry about that, but thank you so much.
Phone Staffer Caller: We will be sending you the information and also the confirmation of the appointment. Also, we will be calling your mom before the appointment, so please let her know that we will be calling her before the appointment so we can keep the line open.
Phone Staffer Caller: Again, the appointment will be on Monday between 10.30 to 12 in the afternoon, okay? So please keep the line open.
Prospect: Okay, thank you.
Phone Staffer Caller: You’re welcome.
Prospect: Thank you for your time, Kimberly. Have a great weekend. Bye now.
Phone Staffer Caller: You too. Bye-bye.