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Type: Power Washing
Lead Grade: A
Name: John (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fairfield

Intro:

Phone Staffer specializes in home service outbound lead generation through cold calling. In this Fairfield, CT transcript, we cold-called a homeowner to generate a lead for a client offering power washing and window cleaning—an example of cold calling for leads for home service companies. The homeowner requested a free estimate for window washing, and an appointment was tentatively scheduled for April 23 between 4 and 5 PM, with a morning confirmation requested. This is a power washing lead, but would also work well for roofing companies in Fairfield, CT. All personal information in the call has been redacted to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hi, is this John? Yes it is.

Prospect: Hi, my name is Richard with (redcated) and we’re going to be working there at (redacted) this week and next week. So I’d like to ask to drop by and give you a free estimate for Powerwashing. Do you do Powerwashing or Windows or both?

Phone Staffer Caller: Both actually sir. We do Softwash and Powerwashing.

Prospect: Ok, because we are looking for our Windows to be washed, not the Powerwashing.

Phone Staffer Caller: Ok, if you want we can help you with that also. We can send our estimate there to take a good look at it and see how much will it be and the process that we’re going to follow how to clean those up.

Prospect: And are you available on Thursday, April 23rd between 4 and 5 in the afternoon sir?

Phone Staffer Caller: Uhm, yes, yes I am but someone’s going to have to contact me to confirm in the morning.

Prospect: Sure, I’ll put that in the note.

Phone Staffer Caller: No problem.

Prospect: And we’re not looking for a Powerwashing, we just had the house painted last summer, so we are looking to have our windows washed.

Phone Staffer Caller: Ok, no problem. By the way sir, address is (redacted) right? That’s correct.

Prospect: Thank you.

Phone Staffer Caller: And that contact number is the one you’re using right now which is (redacted).

Prospect: Yup, that’s it.

Phone Staffer Caller: And I’m talking to John, how do you pronounce your last name? (redacted).

Prospect: (redacted).

Phone Staffer Caller: Thank you John.

Prospect: And so the area that you’d like to Powerwash is, are the windows only. And any idea how many windows are we talking about sir?

Prospect: Yeah, approximately, I would say approximately 18, 19.

Phone Staffer Caller: 18 to 19 windows, no problem then.

Prospect: And anything else that you have in mind there? Maybe a roof or the siding, we can help you with that maybe also?

Phone Staffer Caller: Nope, we’re all set. You’re all set, everything is set except for the windows.

Prospect: Ok, and is there a valid email address sir, where we can send the confirmation to?

Phone Staffer Caller: Sure, JC, and then my last name (redacted), and then the email address (redacted).

Prospect: Thank you sir.

Phone Staffer Caller: And did you remember when was the last time you cleaned those windows? Was it a year ago or two years ago maybe?

Prospect: A year ago.

Phone Staffer Caller: A year ago, thank you sir.

Prospect: And you said you’re the one who’s going to meet or assess our estimator, right?

Phone Staffer Caller: It could only take 10 to 15 minutes of your time sir.

Prospect: Yes, but like I said, as long as somebody confirms first, because I have a busy schedule, I fully plan to be there, but I want a confirmation in the morning.

Phone Staffer Caller: In the morning, right?

Prospect: Ok. Any request time that you want to be contacted with, like around 9 or 10 maybe in the morning?

Phone Staffer Caller: It doesn’t matter, as long as it’s in the morning.

Prospect: Ok, I’ll set then for April 23rd between 4 and 5 in the afternoon sir. Good to go.

Phone Staffer Caller: Thank you.

Prospect: Ok, thank you. Have a great day sir.

Phone Staffer Caller: Alright you too, bye bye.

Prospect: Bye.