Type:
Lead Grade: A
Name: Scott (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation and cold calling for leads to help service-based businesses grow. In this transcript, we reached out to a homeowner in Austin, Texas to generate a power washing lead and schedule a free on-site estimate for a concrete driveway. The caller discussed stains from oil leaks and secured an appointment with a backup date, including gate-code instructions and an estimator follow-up call. This is a power washing lead, but would also work well for roofing companies in Austin, Texas, illustrating how outbound marketing for home service companies can generate qualified phone leads and book appointments.
If you’re looking to get more leads for your home service company or need help with outbound efforts to increase roofing company leads or other services, this example demonstrates a practical cold calling for leads approach. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello.
Prospect: Hi, I’m calling for Scott.
Prospect: Yes.
Phone Staffer Caller: Hi, Scott. My name is Luca. I’m with (redacted). I’m calling about the address of (redacted).
Phone Staffer Caller: So currently we’re offering a free estimate for Powerwashing. So I’d like to ask if we could drop by there and provide you a free estimate for Window Washing.
Phone Staffer Caller: What do you guys powerwash? Like roofs or siding or what do you powerwash?
Prospect: Driveways?
Phone Staffer Caller: Yeah, we do that.
Phone Staffer Caller: We do powerwash driveways, roofs, sidings, front, even patio.
Phone Staffer Caller: And also we do, we do offer Window Washing. So we do softwash for the windows.
Prospect: I would be interested in an estimate for powerwashing my driveway.
Prospect: I have a concrete driveway.
Phone Staffer Caller: Concrete driveway.
Prospect: Yeah, sure. We can do that.
Prospect: And I have steady old cars that leak oil that I’m trying to get the leaks fixed. But yeah, it leaked oil all over them and I’d like that cleaned up.
Prospect: Steady old car with leaked oil, right?
Prospect: Yeah, it’s not too old. Like what I’m saying is it’s, the driveway is a year and a half old and the cars have been kind of leaking on it for the last, I don’t know, four to six months. So they’re not long old stains, but yeah, there’s some, there’s some stains on there.
Prospect: Yeah, there you go. Sure. We can definitely help you. Yep. We got it.
Phone Staffer Caller: And what day are you available, Scott? We have Thursday, Friday and Saturday this week.
Phone Staffer Caller: Let me see. Hold on.
Phone Staffer Caller: Okay, sure. Don’t worry. You know what? Thursday would be good. Yep, Thursday. That’s the 23rd.
Phone Staffer Caller: Yeah, so our time we have morning and afternoon. We have 830 to 1030, 1030 to 1230. And then in the afternoon, we get 1230 to 230 and then 230 to 430 PM.
Phone Staffer Caller: Let’s do the 1030 to 1230, the late morning.
Phone Staffer Caller: And 1230 Thursday, that’s April 23.
Prospect: Okay, and also we have any backup date aside from April 23 just in case.
Phone Staffer Caller: We could try the following day Friday if that doesn’t work.
Prospect: Okay, Friday morning, if you got it.
Prospect: And the 1230 time also would like to ask when was the last time the house was power washed? Never well, I say that, you know, I think it kind of I had some guys wash it here a few months ago, but it was for a different reason. We had some concrete delivered and stuff, but so but other than that, not really. That’s the only time. So I want to say never slash three months ago. Never had the house power wash, but it was like, here’s what I’ll say. Part of it was washed. Part of it wasn’t. This is the whole house or just that driveway? Yeah, it’s just the driveway. That’s the only concrete I have out here is that driveway. So, okay, wonderful.
Phone Staffer Caller: There is a gate code to get into my little housing area or development, whatever you want to call it. So I’m going to issue you what’s called a gate code for the person to be able to enter. Gate code. Can you put that in your notes or should I wait till the driver comes or whatever? I’ll note that there’s a special instruction about the gate code. And, of course, the estimator will call you so that you can provide to them. Okay. Because I can put it, give it to you now if you want to put it in your notes. Yeah, sure. I can put the gate code number here if you want. (redacted).
Phone Staffer Caller: And you will be present during the estimate. Yes. Absolutely.
Prospect: Aside from driveways, your window, are they look good? Your window?
Prospect: Yeah, they look awesome.
Phone Staffer Caller: My house looks good. It’s just the driveway right now that looks kind of bad because honestly, the house and everything is new. And a lot of it even has fresh paint on it. So that’s all good. But the driveway is not looking pretty. We’ll make that driveway pretty. You’ll see the results right after. But thank you for your trust, Scott, and thank you as well for this call.
Prospect: What’s the name of your outfit? What’s the name of the company?
Prospect: (redacted)
Phone Staffer Caller: And where are you guys located? We do have a local office in Austin, but we are in Tennessee. That’s our main office.
Prospect: I see.
Phone Staffer Caller: Gotcha. So you’re just like a telemarketer setting up appointments, doing cold calls basically, right? That’s perfect. Thank you for your trust.
Prospect: Thank you as well. I’ll book this up, Scott.
Phone Staffer Caller: All right. This is Luca. We’re (redacted). Have a good one.
Prospect: All right.
