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Cold Calling

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Type:
Lead Grade: A
Name: Steven (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound marketing through cold calling. In this transcript, we cold-called a homeowner in (location of transcript) to generate a power washing lead. The homeowner requested an on-site estimate for power washing the house, pool deck, covered patio, and windows, and a follow-up call was scheduled for Wednesday morning between 9 and 11. The driveway was noted as brand-new and not in scope. This is a power washing lead, but the same cold-calling approach would also work well for roofing companies in (location of transcript). Below is the redacted lead information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello, hello Steven.
Phone Staffer Caller: Yes.
Phone Staffer Caller: Oh, hi there. This is Randy again sir from (redacted).
Phone Staffer Caller: We spoke yesterday.
Phone Staffer Caller: Yeah, if you’re in the neighborhood next next week, maybe Wednesday I’ll have you come by and take a look.
Phone Staffer Caller: Wednesday, let me let me just check my calendar real quick sir.
Phone Staffer Caller: Just a second.
Phone Staffer Caller: Let me see.
Phone Staffer Caller: Wednesday.
Phone Staffer Caller: Do you prefer morning or afternoon Wednesday?
Prospect: Probably morning.
Phone Staffer Caller: Morning.
Phone Staffer Caller: I’ll have my estimators call you in the morning in between 9 to 11.
Prospect: Would that work?
Phone Staffer Caller: You mean Wednesday morning?
Prospect: Yeah, Wednesday morning.
Phone Staffer Caller: Yep, that’ll be fine.
Phone Staffer Caller: All right.
Phone Staffer Caller: Also sir, any particular part of your house you wanted to get an estimate on like a driveway or?
Prospect: No, driveway is brand new. It’s fine.
Phone Staffer Caller: I’ve got a pool deck.
Prospect: Pool deck?
Phone Staffer Caller: Covered patio and then the house and windows.
Prospect: Patio, house and windows.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Let me see.
Phone Staffer Caller: How often do you have these parts of the house powerwashed by the way, sir?
Prospect: You do it like regularly?
Phone Staffer Caller: Once a year.
Prospect: Once a year.
Phone Staffer Caller: So last time you had it done was last year?
Prospect: Yes.
Phone Staffer Caller: All right.
Phone Staffer Caller: Just to make sure that I have the right information though, that’d be Steven.
Phone Staffer Caller: How do you pronounce your last name, sir? Redacted or? Redacted. Redacted.
Prospect: Redacted or? Redacted. Redacted.
Phone Staffer Caller: Okay, gotcha.
Prospect: Redacted? Redacted. Redacted.
Phone Staffer Caller: Okay, gotcha.
Phone Staffer Caller: Steven, the best phone number for me to call you back will be the same one, the one that ends in (redacted)?
Prospect: Yes.
Phone Staffer Caller: Complete address is (redacted).
Prospect: Yes.
Phone Staffer Caller: All right.
Phone Staffer Caller: Lastly, Steven, do you have an email address where I could send you the company’s details?
Prospect: No, that’s all right.
Phone Staffer Caller: Okay, no problem.
Phone Staffer Caller: So again, that’s going to be the 29th of April, Wednesday.
Phone Staffer Caller: I’ll have them call you in between 9 to 11.
Phone Staffer Caller: All right.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: All right.
Phone Staffer Caller: Thank you so much for your time and you have a great day.
Phone Staffer Caller: Bye-bye.
Prospect: All right.
Prospect: You too.
Prospect: Bye.