Type:
Lead Grade: B
Name: Venkata (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing through cold calling. In this transcript, we cold-called a homeowner in your service area to generate a power washing lead and to book a free, phone-based estimate for siding and other exterior surfaces. The conversation led to a virtual assessment with an estimator, and a tentative appointment was scheduled for Monday. This is a solid example of how cold calling for leads can deliver power washing opportunities, and the same approach would also work well for roofing companies in your area.
If you’re looking to get more leads for a home service company, or to boost outbound marketing efforts to generate more phone leads, this transcript demonstrates a practical, privacy-conscious approach. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello. Hello. Hi. Yeah, Sharon here again. We spoke a while ago regarding the Powerwashing query.
Phone Staffer Caller: Yeah, again, I just wanted to follow up with you.
Prospect: Is it, I remember you mentioned about the area 20 by 20 about 400 square feet. Is that correct?
Phone Staffer Caller: So, is it okay you want me to like book you an appointment? Not an appointment. I said that you do the first estimation, right? That’s what you said, right?
Prospect: Yes, it’s just an assessment, a free code. Actually, this one would only be a virtual or a phone estimate. If you want, this would just take about like 10 to 15 minutes. Is that okay?
Phone Staffer Caller: Yeah. Okay.
Prospect: So, when will be available? Are you available Monday next week?
Phone Staffer Caller: So, you said that is the phone we can see through the phone, you can do that, right? That’s what you said.
Prospect: Yes, the estimator could just, you know, call you and then give you estimates of your property and give you assessment.
Phone Staffer Caller: Okay.
Prospect: So, is it not through the phone, how you guys do?
Phone Staffer Caller: Yeah, actually, what I’ll do right now, I will book you an appointment where you can, you know, I’ll have to book that point for you to, for the estimator to call you. You can still get hold of the schedule and then we’ll discuss it with the estimator on the time of the schedule.
Prospect: I don’t understand.
Phone Staffer Caller: When is your free time? When is your free time? Is it like next week, Monday, Tuesday? We have the whole week schedule from Monday to Friday. So, you get comment and do the estimation? What do you guys do? I don’t understand.
Prospect: Yes, they will call you on the scheduled appointment.
Phone Staffer Caller: Okay. Like, for example, they’re going to schedule you on Monday at around 8 to 10 a.m. and then the estimator will call you and then he will ask you questions about your property and then they’ll give estimate. Does that sound good?
Prospect: So, this is not estimation call. Again, I thought you’re going to do the estimate now.
Phone Staffer Caller: I am just the one in charge of booking that schedule for the estimator because the estimator would be more knowledgeable on the area and then, you know, assess your property.
Prospect: So, okay.
Phone Staffer Caller: Who provided my number in the case? Sorry? Who provided you my number?
Prospect: Oh, yeah. We obtained it from the public records and actually, we are working in the area. So, yeah, we’re around the neighborhood. Just, you know, I’m giving estimates. Nothing more. It’s free. So, we’re looking to go ahead and reserve a spot for you. We’ll be available on Monday. Hold on a second. Where did you get my number, contact number?
Phone Staffer Caller: Yeah, we obtained it from the public records. Property records? Public records. Public records. Yes, for marketing for homeowners in the area as well.
Prospect: Oh, okay. Public records. Okay. So, they’re going to talk or how they’re going to do the estimation? They’re going to talk or they’re going to hear physically what they’re, how they’re going to do?
Phone Staffer Caller: Yes, this one is a virtual or we say a phone estimate. So, the estimator, for example, will book you on Tuesday, for example, at around 10 a.m. to 12. And then, between the time, the estimator would call you and then they would, you know, ask you some questions about your property and all that and they will give you estimates.
Prospect: Okay. That is for free. So, it would be, you know, up to you. You have an option, you know, in the future and then if ever you need the, you agree with your, with the price and all that, then you can book.
Phone Staffer Caller: Fine. Yeah, go ahead and do that schedule at 1 p.m. coming Monday. Monday, 1 p.m. We have, okay, one, okay, I’ll do that. Monday, 1 p.m. It would be on April 27th.
Prospect: All right. And, okay, let me just prove some, just so we know we can prepare. What are areas, again, would you like us to give you an estimate?
Prospect: Okay. Is it your outside, your porches, your siding?
Prospect: Sorry? Oh, what areas of the house you, what you’d like us to give you an estimate? Your experience, the one that you mentioned about that 20 by 20 feet?
Prospect: No, no, that is only for that. I’m looking for that the siding, not anywhere else.
Prospect: Yeah, okay, siding. Yeah, it is. So, again, is this a single story or two-story home, (redacted)? Sorry?
Prospect: Is this a single story or a two-story?
Prospect: It’s a two-story.
Phone Staffer Caller: All right. And how often do you power wash those areas you mentioned, the siding? I do every two or three years.
Prospect: Two or three years. So, the last time was two years or three years. So, it’s high time already.
Prospect: No, last year we did that.
Prospect: Ah, last year. Okay. Yeah. I have a power wash, actually.
Prospect: Oh, okay. Yeah, that’s good. But, you know, if you happen to decide not to do it, then yeah, you can call us. Anyway, last year you did this yourself or you do have a professional that does it for you?
Prospect: I did it myself.
Prospect: Uh-huh, yourself. And, by the way, are you still, just let me confirm the details, are you still with staying in (redacted)? (redacted)?
Prospect: And again, your first name is Venkata and your last name is (redacted). Is that correct?
Phone Staffer Caller: I don’t want to give you all the details.
Prospect: Okay.
Prospect: And the number, by the way, because the number is very important, this is the best number, (redacted).
Phone Staffer Caller: Yeah, right. Because, yeah, the estimator will call you.
Prospect: And the last, one more thing I can, I ask from you, is it okay if I can have your email where I can send the company details and the appointment confirmation? What’s the best (redacted) I can send it to? (redacted). Yeah, fine. Yeah, or I can, yeah, I can send it to your phone. You can send it a text message to your phone. Yeah, sure.
Prospect: Okay, so all right, no, no worries. So again, let me just confirm the details. It is on Monday, 27th, around 1 to 2 p.m. Is that correct? And you will be the one, you know, answering the phone to, for the estimator to give you the code, okay? Great. Okay, so it’s a date. Thank you so much. I think I got everything that I need. Just be, keep your line open so the estimator could call you and give you free codes. All right, thank you. Good, thank you. Bye-bye.