Type:
Lead Grade: A
Name: Rajesh (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound marketing. In this transcript, we reached a homeowner in Buffalo Grove, Illinois to schedule a free exterior power washing estimate. The prospect requested a phone estimate and confirmed an appointment for 5 p.m. on May 6. This is a power washing lead, but the same approach would work well for roofing companies in Buffalo Grove, Illinois. If you’re looking to improve your home service lead generation or outbound marketing for leads, this example shows how cold calling for leads can deliver booked estimates while protecting privacy by redacting personal information.
Ai Transcript:
Phone Staffer Caller: Hello. Yes. Who is this?
Prospect: Hi Sunita, this is Rika of (redacted). We are calling to let you know that we will be in Buffalo Grove this, I mean next week till the end of May. Our project manager, OK, will give pre-estimates for pressure washing house exterior. And don’t worry, OK, this visit is absolutely no charge, no cost at all and no commitment when they visit, no contract involved as well. What they will do is just to assess your place, you know, a free inspection for any areas that might need some power washing. And also provide you with a detailed planning price for it for 10 to 15 minutes. Or rather, instead of stopping by, they’ll just call you to give you an estimate over the phone. You can give us an estimate over the phone. That’s OK. So, will you be available then, OK, on the 6th of May? That will be Wednesday for the short call between 1 to 3 p.m. Between what? 1 p.m. to 3 p.m. for 10 minutes. No, we are busy that time, only after 5 p.m. Oh, after 5. Would you like it at 5? I’ll talk to the estimator to call you at 5. All right. So, we’ll separate the time frame. We’ll be between 3 to 5 p.m., but I’ll make sure that the estimator will… No, no, no, not 3 to 5, only 5 and after. OK, all right. I’ll make sure that the estimator will call you at 5 p.m. All right? And don’t worry, OK, they’ll message you before they call you, so make sure that you are ready. But just to confirm, your full name is Sunita Redacted, right?
Phone Staffer Caller: Yeah, that’s my wife.
Prospect: Oh, your wife.
Phone Staffer Caller: And can I have your first name, sir, so that the estimator can properly address you? Properly address you must be having when you’re calling me, you know that.
Prospect: OK, well, just address you as Mr. Redacted, my apology on that. That’s OK.
Phone Staffer Caller: And is this the best phone number the estimator can reach you, the one that I’m calling right now, this (redacted) in the end?
Prospect: Right.
Phone Staffer Caller: And the property you want to have an estimate over the phone is (redacted). And this is in Buffalo Grove, Illinois, with a zip code of (redacted), did I get it right?
Prospect: Yes.
Phone Staffer Caller: And also, OK, one last thing I needed here is your email address for us to send a confirmation of your appointment. My first name, last name, followed by (redacted).
Prospect: Rajesh Redacted, (redacted).
Phone Staffer Caller: Rajesh spells as R-A-J-E-S-H, did I get it right? Correct.
Prospect: All right, OK, Rajesh Redacted, (redacted). All right, perfect. So everything is set here. Just wait for the call of our estimator again on May 6th. That will be next Wednesday at 5 p.m. for your free estimate. What part of your property, before I forget, do you want to have an estimate? Do you want the whole house, the driveway?
Prospect: Yeah, the whole house.
Phone Staffer Caller: And can you remember when was the last time you had your whole house power wash? Is it a year ago? A year ago? We got the new siding like two years ago. New siding, new roof. Two years ago. Awesome. OK, so you haven’t power washed it yet since you just got your new siding, right? There was no need because that was like a brand new siding. OK, awesome to hear. All right, everything was set here. I’ve got all the information I needed. Just wait for the call of our estimator, OK? At 5 p.m. on May 6th. OK, thank you so much. Bye-bye. Have a good day, Rajesh Redacted.
Prospect: Bye-bye. Have a good day.