Type: Power Washing
Lead Grade: A
Name: Tammy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wake Forest
Intro:
(Cold Calling for leads) in Wake Forest, NC. At Phone Staffer, we specialize in home service lead generation through outbound cold calling and related outreach. In this transcript, a caller contacted a homeowner in Wake Forest, NC to offer a free estimate for power washing services—driveway, house, and back patio. The homeowner agreed to a site visit scheduled for May 4th between 3:00 and 5:00 PM, and confirmed a primary contact number and email for the estimate. This is a power washing lead, but the approach would also work well for roofing companies in Wake Forest, NC.
If you’re looking to get more leads for a home service company or to expand outbound marketing for home service companies, this example demonstrates how a well-timed outbound outreach can secure an on-site estimate and move a lead toward conversion. For privacy, personal details have been redacted in the transcript. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, is this Tammy? May I assist calling?
Prospect: Hi, my name is Richard, ma’am. We are at (redacted) and we’re going to be working there at (redacted) this week and next week.
Phone Staffer Caller: So, I would like to ask like us to drop by and give you a free estimate for (redacted).
Prospect: Are you doing anybody on (redacted)?
Phone Staffer Caller: Yes, ma’am.
Prospect: However, I don’t have the exact address here since it’s in a personal file.
Phone Staffer Caller: But what we’re doing right now is not yet the (redacted), ma’am. It’s the free estimate for now.
Prospect: Oh yeah, I’ll take a free estimate.
Phone Staffer Caller: Okay. Our next and next date we can send our guys there is going to be on May 4th, this coming Monday between 3 and 5 in the afternoon.
Prospect: Okay, perfect.
Phone Staffer Caller: Okay, and by the way, address is (redacted).
Prospect: Thank you.
Phone Staffer Caller: Yes, and can you give me an estimate? Go ahead.
Prospect: Can you give me an estimate for the driveway, the house and the back patio?
Phone Staffer Caller: Driveway, the whole house and the back patio, right?
Prospect: Yes. No problem. Thank you.
Phone Staffer Caller: And the best contact number is the one you’re using right now which ends at (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: And talking to Tammy (redacted)?
Prospect: Yes. Thank you.
Phone Staffer Caller: And yes, ma’am, is there a valid email address where we can send a confirmation to plus our company details, ma’am?
Prospect: Sure.
Phone Staffer Caller: Tammy, same first name, T-A-M-M-Y, underscore Thorpe, T-H-O-R-P, (redacted) at Yahoo. So Tammy underscore Thorpe, (redacted) at Yahoo.com, right?
Prospect: Yes.
Phone Staffer Caller: Thank you.
Prospect: And did you remember when was the last time you had those areas power washed? Was it a year ago or two years ago maybe?
Prospect: It was two years ago. I usually skip every other year.
Phone Staffer Caller: Okay. Thank you.
Prospect: One last thing I’ll let you go. You’re the one who’s going to meet or assist our estimator, right?
Phone Staffer Caller: It should only take 10 to 15 minutes, ma’am.
Prospect: Oh, I don’t know if I’ll be there at 3, though.
Phone Staffer Caller: You need me there?
Prospect: What time are you arriving home?
Phone Staffer Caller: 4.
Prospect: 4. I’ll put that on the note, ma’am.
Phone Staffer Caller: Okay, perfect.
Prospect: All right. Thank you.
Phone Staffer Caller: Yeah, we are all set. Thank you.