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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Terence (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Clayton

Intro:

We cold called homeowners in Clayton, NC to generate leads for our clients. In this transcript, a resident was contacted to offer a free exterior power washing estimate as we pass through the area. The homeowner indicated interest in cleaning the siding and discussed receiving pricing and an appointment window, with follow-up communication planned ahead of the visit next Thursday between 10:30 and 12. This is a power washing lead, but would also work well for roofing companies in Clayton, NC.

Below you can see the redacted lead information to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello, is this Terence?
Prospect: Yes, who is this?
Phone Staffer Caller: Oh, hello sir. This is Lynn by the way. I’m with (redacted). How are you today?
Prospect: Good, how are you?
Prospect: Oh yeah, I’m doing great. Thank you for asking.
Phone Staffer Caller: By the way, I’m just giving a quick call today because we will be working on Clayton next week. We will be doing some Powerwashing work. I was wondering if we could also give you a free estimate for exterior Powerwashing.
Prospect: Right now, I don’t need any Powerwashing at this time, but I do appreciate the call.
Phone Staffer Caller: Oh, it’s alright. But just so you know, this is just a free estimate sir.
Prospect: Are you maybe planning to do it this summer or later in the summer?
Prospect: Maybe later in the summer.
Phone Staffer Caller: Okay, well we can give you the estimate while we’re in the area.
Phone Staffer Caller: We will not pressure you to do the service right away.
Phone Staffer Caller: At least you will have the pricing ready.
Phone Staffer Caller: Alright, so we will be in the area next Thursday, which will be available between 10.30 to 12.
Prospect: Okay.
Prospect: what areas of your house would you like to have an estimate for?
Prospect: It would be the sides of the house.
Prospect: Just the sidings of the house?
Phone Staffer Caller: Okay.
Prospect: Alright.
Phone Staffer Caller: When was the last time you had it washed or cleaned?
Prospect: Do you still remember?
Prospect: This was back in January.
Prospect: Okay, gotcha.
Prospect: This was back in January. Okay, gotcha.
Phone Staffer Caller: So let me quickly confirm before I let you go.
Prospect: You’re still around for (redacted). (redacted)
Phone Staffer Caller: Is that right?
Prospect: Yes, ma’am.
Phone Staffer Caller: Okay, and I’m speaking with Mr. Terence Redacted, correct?
Prospect: Yes, ma’am.
Phone Staffer Caller: Is the best number to contact you, sir, the same as the one I’m calling right now in the (redacted)?
Prospect: Yes.
Phone Staffer Caller: We will be sending you the appointment confirmation and also details of our company.
Prospect: May I ask what would be the best email to send it to?
Phone Staffer Caller: (redacted)
Prospect: (redacted)
Phone Staffer Caller: Alright, so (redacted) like your last name, Redacted, number (redacted).
Prospect: Wonderful. Yes.
Phone Staffer Caller: So we’ll be calling you prior to your appointment, which is next Thursday, May 7, between 10.30 to 12, so please keep your line open, okay?
Prospect: Okay.
Phone Staffer Caller: Alright, thank you for your time, sir. Have a wonderful weekend. Bye now.
Prospect: You too.