Type:
Lead Grade: B
Name: Benjamin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound lead generation through cold calling. In this transcript, we reached out to a homeowner in (location redacted) to offer a no-obligation, free quote for exterior power washing and to arrange an estimator visit. The homeowner identified areas to be assessed and expressed interest in refreshing the home’s exterior within a future timeframe, illustrating a practical cold-calling for leads example that helps drive get more leads for home service company opportunities.
This is a power washing lead, but would also work well for roofing companies in (location redacted). If you’re looking to improve your home service outbound marketing or boost cold calling for leads, this interaction demonstrates how to generate more leads and book appointments for exterior cleaning services.
Ai Transcript:
Phone Staffer Caller: Hello. Hello is this Benjamin? This is his wife. Oh hi ma’am. This is Irene by the way with (redacted). We specialize in exterior cleaning services. You specialize in what? Yeah in exterior cleaning services like freshen up your home, outside. Okay. Sightings, yes. And we’re actually reaching out now because we will be around your neighborhood in (redacted) next week. So we’d love to drop by to give you a free coat while we are there. If you may be interested for power washing the exterior of your house. No obligation at all. Yeah for the price we will that depends on the size of the area that you wanted to be power wash. The reason why we’ll let our estimator assess it for you while we are there so that he can discuss the details including the pricing. The good thing is when we come there is no obligation. We’ll just provide the free coat for future reference. Are you available on Wednesday? Yeah my husband is available on Monday but I want to clarify with him if that’s something. I know we’re looking to sell at some point but I don’t know that we’re ready for power washing. So I’m going to say no for now but I’ll keep your number for when we’re ready to sell if we need to refresh it up. Okay gotcha. Would it help by the way ma’am if we just provide the estimate first so that you both have the exact numbers to review together before you decide? Anyway we’re just stopping by so there’s no need for you to pay anything yet. We’ll just assess your home for future reference whenever you need a service. You can stop by any time on Monday. Oh actually we are there. Our Monday schedule is already fully booked. What about on Tuesday morning between 8 to 12 or 2 to 4? What works best for you? 8 to 12. Okay thank you. Let me just check. Or by the way on Tuesday our schedule is between 10 to 12 noon, 12 to 2 or 2 to 4. If you want between 8 to 12. Yeah I’m sorry. 10 to noon is fine. Okay I’ll take note of that. And what specific areas outside your house that you wanted to be estimated for power washing? The west side windows and the south facing porch. Okay the west side windows and the south facing porch. Okay what else? Nope that’s it. Okay thank you. And when was the last time this area was power washed by the way if you still remember? Nope no clue. Okay that’s fine. Let me just go ahead and confirm some details. Your last name by the way is (redacted). That’s S-C-H-I-L-D correct? Yes that’s correct. Okay may I know your first name please? My name is Tatiana but Benjamin will be the one to answer the door. Okay thank you so much Tatiana. No worries I’ll take note of that. So Benjamin will walk us through like 10 to 15 minutes while we are there on Tuesday. Okay thank you. Is this the best call back number to call before we come ending in (redacted)? Yes. Thank you Tatiana. And just to confirm your address is (redacted) correct? Yes. And what’s the best email where we can send you your confirmation for your appointment and our company details for you to check out as well? (redacted). Okay thank you. So that’s T for Tom and then your last name (redacted). Number 2 at (redacted) correct? Yes. Okay thank you so much. And Tatiana one last thing by the looks of this windows and then the facing south facing porch right now if ever you agree with everything our estimator how soon are you planning to have this area power wash? Is it like within 3 months or December? Yes within 3 months. Okay gotcha. Thank you so much. Thank you so much Tatiana. So just a quick recap our estimator is Scott. He will come on Tuesday but he will call first before we come. Okay to make sure you’re available or your husband. That’s Tuesday May 5 between 10 to 12 noon. Just keep your line open. Sounds good? Yep that’s good. Perfect. Thank you so much and have a great day ahead. Thank you. Thank you. Bye.
Prospect: Yes, that’s correct.
Phone Staffer Caller: And just to confirm your first name please? My name is Tatiana but Benjamin will be the one to answer the door.
Prospect: Benjamin will be the one to answer the door.
Phone Staffer Caller: Okay thank you so much Tatiana. No worries I’ll take note of that. So Benjamin will walk us through like 10 to 15 minutes while we are there on Tuesday.
Prospect: Okay.
Phone Staffer Caller: Is this the best call back number to call before we come ending in (redacted)? Yes.
Prospect: Yes.
Phone Staffer Caller: And just to confirm your address is (redacted) correct? Yes.
Prospect: Yes.
Phone Staffer Caller: And what’s the best email where we can send you your confirmation for your appointment and our company details for you to check out as well? (redacted).
Prospect: (redacted).
Phone Staffer Caller: Okay thank you. So that’s T for Tom and then your last name (redacted). Number 2 at (redacted) correct? Yes.
Prospect: Yes.
Phone Staffer Caller: And Tatiana one last thing by the looks of this windows and then the facing south facing porch right now if ever you agree with everything our estimator how soon are you planning to have this area power wash? Is it like within 3 months or December? Yes within 3 months.
Prospect: Yes within 3 months.
Phone Staffer Caller: Okay gotcha. Thank you. Thank you so much Tatiana.
Prospect: Thank you.
Phone Staffer Caller: So just a quick recap our estimator is Scott. He will come on Tuesday but he will call first before we come. Okay to make sure you’re available or your husband. That’s Tuesday May 5 between 10 to 12 noon. Just keep your line open. Sounds good?
Prospect: Yep that’s good.
Phone Staffer Caller: Perfect. Thank you so much and have a great day ahead. Thank you. Thank you. Bye.