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Cold Calling

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Type:
Lead Grade: A
Name: Maria (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in cold calling for leads and home service lead generation through outbound outreach. In this transcript, we reached a homeowner in Hialeah, Florida to schedule a free, no-obligation exterior power washing estimate. The prospect agreed to an appointment on May 14 between 8 and 10 AM and confirmed the address and scope for the estimator. This is a power washing lead, but would also work well for roofing companies in Hialeah, Florida. If you’re looking to get more leads for your home service company, this example demonstrates how outbound marketing for home service companies and cold calling for leads can generate qualified estimates while protecting privacy by redacting sensitive details.

Ai Transcript:

Phone Staffer Caller: Hello, is this Maria?
Prospect: Yes.
Phone Staffer Caller: Hi Maria, good day. This is Rika. We’re from (redacted).
Phone Staffer Caller: We want to let you know that we will be there in your area next week and we will give homeowners a free no obligation estimate for pressure washing house exterior.
Phone Staffer Caller: Okay, when we say free estimate, it means absolute no cost, no commitment, no pressure.
Phone Staffer Caller: Our price manager will just stop by and assess the area you want. A free inspection, you know, and provide you with a detailed planning price for it. Okay?
Prospect: Yes.
Phone Staffer Caller: Alright, so uhm let me pull up my calendar here real quick.
Phone Staffer Caller: Okay, will you be then available on the 14th? That will be May 14th, Thursday between 8 and 10 AM.
Prospect: Yes.
Phone Staffer Caller: Uhm, we will set a date now Maria on May 14th between 8 and 10 AM.
Prospect: And just to confirm your full name is Maria Redacted, right?
Phone Staffer Caller: Yes ma’am.
Prospect: And is this the best phone number where the estimator can reach out to you? The one that I’m calling this (redacted)?
Phone Staffer Caller: Yes.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: And the property you want to have an estimate is your (redacted).
Prospect: And of course this is in Hialeah, Florida.
Phone Staffer Caller: Did I get your address right Maria?
Prospect: Yes ma’am.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: And uhm, may I ask what part of your property would you like the estimator to start? Do you want your driveway? Do you want your whole house?
Prospect: My whole house.
Phone Staffer Caller: Alright.
Prospect: And can you remember when was the last time you had this area power washed? Is it a year ago? Two years ago? Two years ago.
Phone Staffer Caller: And did you hire someone to do the power washing for you or did you just power wash it by yourself?
Prospect: I hired someone and they did a very bad job.
Phone Staffer Caller: Oh I see. No worry on that. Our estimator will make sure that they will do the estimate professionally.
Phone Staffer Caller: Alright? I mean at the service. If you will, I mean agree with the price as soon as they will in the area.
Prospect: And one last thing I needed to hear Maria, is your email address for us to send the confirmation of your appointment then?
Phone Staffer Caller: Yes. And what’s your email address then? Maria Redacted at (redacted).
Prospect: I have my husband’s last name.
Phone Staffer Caller: Okay. And (redacted) spells as J-A-C-K-S-O-N. Did I get it right?
Prospect: Yes ma’am.
Phone Staffer Caller: Alright. Okay. Perfect then. So no worry the estimator will arrive again on the 14th of May. That will be Thursday between 8 and 10 a.m. And no worry they will call you before they arrive. Okay. Just to make sure that you are there and ready to assist them. Okay.
Prospect: For a short tour on your house.
Phone Staffer Caller: Excuse me? Yes?
Prospect: What day is it that you guys are coming? May 14th. Thursday between 8 and 10 a.m.
Phone Staffer Caller: Well, you guys don’t have to call because I stay at home and I don’t live there. So I will be home. So you guys don’t have to call because my phone right now is not fixed.
Prospect: Okay. No worry. I will inform the estimator about this.
Phone Staffer Caller: Okay. No worry. The schedule was set already.
Prospect: Can you receive a text on your phone or not as well? No.
Phone Staffer Caller: Right now I am using my house phone.
Prospect: Can I have your house phone if you want so that the estimator can reach you in any way before they arrive?
Phone Staffer Caller: Yes.
Prospect: Don’t you have the number that you are calling also? This (redacted) (redacted).
Phone Staffer Caller: Yes. Okay. They can reach you out to this number, right?
Prospect: Yes.
Phone Staffer Caller: Okay. Thank you so much for the appointment.
Phone Staffer Caller: And just wait for their arrival. Alright? Okay. Okay. Bye-bye. Have a good one.
Prospect: You too.