Type: Power Washing
Lead Grade: C
Name: Jennifer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this Raleigh, NC transcript, we connected with a homeowner to offer a free exterior power washing estimate. The prospect was open to a phone-based estimate, and an appointment window was set for a virtual consult. This demonstrates how cold calling for leads can generate power washing opportunities and can be adapted for other trades.
This is a power washing lead, but would also work well for roofing companies in Raleigh, NC. If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads for your company, this approach highlights the value of cold calling for leads in the home services sector. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hi, is this Jennifer? This is her.
Phone Staffer Caller: Hi Jennifer, my name is Richard with (redacted) and we’re going to be working there at (redacted) this week and next week.
Phone Staffer Caller: So I’d like to ask Flickr to drop by and give you a free estimate for Powerwashing.
Phone Staffer Caller: You can put it on my door if you wanted to.
Phone Staffer Caller: I’m not home, but if you wanted to put it in the mailbox, feel free to do that.
Prospect: Okay, so you’re not home from Monday to Friday and no one’s at home aside from you?
Prospect: No, no, I thought you meant today.
Prospect: Next week… Our next date ma’am is starting from Monday ma’am.
Prospect: Monday to Friday.
Prospect: When are you available around those dates?
Prospect: Yeah, I have a friend coming over at 12 o’clock, so I’ll be there at 12 o’clock, but I won’t have any time to talk to anybody.
Prospect: But if you wanted to come look and drop something off, usually I can just give a company the square footage of the property and they know how much it’s going to be.
Phone Staffer Caller: Oh, I see.
Phone Staffer Caller: So you’re not going to be available to meet with their estimator.
Phone Staffer Caller: How about we do it over the phone ma’am?
Phone Staffer Caller: Like the estimator would just give you a call for the estimate.
Phone Staffer Caller: Is that okay?
Prospect: Yeah, yeah, he can do that, but can you call me on Monday?
Phone Staffer Caller: Sure, yeah, we’re going to set it on Monday ma’am.
Phone Staffer Caller: Monday, May 11th between 11am to 1pm.
Prospect: Is that okay?
Prospect: Yeah, just don’t call me then.
Phone Staffer Caller: Alright, by the way, just going to confirm some information here real quick.
Phone Staffer Caller: Address is (redacted).
Phone Staffer Caller: That contact number is the one you’re using right now, which ends at (redacted), right?
Prospect: Yes, how did y’all get my number?
Prospect: Have I called y’all before?
Phone Staffer Caller: No ma’am.
Phone Staffer Caller: So first of all, this is just a random phone call only from Voice over IP and since we’re in the area, we got it from public records so that we can contact everyone and offer a service.
Prospect: Yeah, okay.
Prospect: I just didn’t know.
Prospect: Like our neighbors have it done every year and I had told them to give that company our number.
Prospect: It needs to be done though, but it depends on how much it is.
Phone Staffer Caller: Yes, definitely.
Phone Staffer Caller: It’s a no contract deal ma’am, so you can weigh in your option after the estimate is done.
Phone Staffer Caller: So it’s a win-win situation for you.
Prospect: Alright, sounds good. Thank you.
Phone Staffer Caller: By the way, I’m talking to Jennifer Redacted. That’s me, yep.
Prospect: And what part of the house, ma’am, would you like to have estimated?
Prospect: Just the exterior.
Prospect: Whole exterior?
Prospect: Whole house exterior?
Prospect: Yeah, probably.
Prospect: And is there a valid email address where we can send a confirmation to plus the company details?
Prospect: (redacted)
Prospect: Jennifer M as in Mike H, is that correct?
Prospect: Yes, as in house, yep.
Prospect: At Yahoo.com.
Prospect: Zero two, yes.
Prospect: Zero two at Yahoo.com.
Prospect: Thank you.
Prospect: And did you remember when was the last time you had the whole exterior power wash?
Prospect: Was it a year ago or two years ago?
Prospect: It would have been October, it would have been two years this October.
Prospect: Two years, thank you ma’am.
Prospect: And one last thing I’ll let you go.
Prospect: You said you’re the one who’s going to talk to our estimator over the phone, right?
Prospect: It should only take 10 to 15 minutes.
Prospect: Yes.
Phone Staffer Caller: Okay, thank you.
Phone Staffer Caller: We’re all set then for our virtual appointment May 11th between 11 a.m. to 1 p.m.
Phone Staffer Caller: Thank you, ma’am.
Phone Staffer Caller: You have a great day.
Prospect: Okay, have a good one.
Prospect: Bye. Bye.