Type: Power Washing
Lead Grade: A
Name: Vikram (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Ballwin
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing for service companies through cold calling for leads. In Ballwin, Missouri, we reached out to a homeowner to offer free estimates for pressure washing. The call resulted in a booked power washing appointment for the front elevation, front and left sides, and driveway, with a proposed time window on June 1 between 9:00 a.m. and 10:30 a.m. This is a power washing lead, but it would also work well for roofing companies in Ballwin, Missouri, illustrating how cold calling for leads can drive booked estimates for home services.
If you’re looking to improve your home service lead generation or build outbound efforts to get more leads for your company, this example demonstrates an effective approach. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Prospect: Hello, I got a call from this number.
Phone Staffer Caller: Oh, hi. Thank you for calling, sir. My name is Gwen from (redacted). Is this Vikram?
Prospect: Yeah, yes. Hi Vikram, how are you doing?
Phone Staffer Caller: Hi Vikram, how are you doing?
Prospect: I’m good. That’s good to hear.
Phone Staffer Caller: Well Vikram, I was just reaching out because our team will be working at (redacted) next week. And we’re just trying to offer free estimates for pressure washing. We were just wondering if you guys are interested as well.
Prospect: Yeah, so when are you coming here?
Phone Staffer Caller: Oh, let me just check my calendar. Hang on, Vikram. Okie dokie, just one second. Alright.
Prospect: Oh, well next week I believe the only day we have available is Friday between 2 and 3.30. Are you available by then?
Phone Staffer Caller: It just takes 10 to 15 minutes.
Prospect: Friday is not possible. Monday or Tuesday, is it fine for you?
Phone Staffer Caller: Oh yeah, we do have. Well, let me just check my calendar.
Prospect: Oh, well the next soon is Tuesday would be on 26th. Are you available on 26th?
Phone Staffer Caller: Just a minute. Let me check.
Prospect: 26th. Okay. Yeah, that’s fine.
Phone Staffer Caller: Oh, awesome. Well, we do prefer in the morning. We do have between 9am and 10.30.
Prospect: Oh, hold on. So 26th is Tuesday, right?
Phone Staffer Caller: Oh, yes, sir. I guess it’s after Memorial Day. The next day to Memorial Day.
Prospect: Okay. Okay.
Phone Staffer Caller: No, I would like to go with the next month. Otherwise, I mean, I’m not available that week also may not be available. So how about June month? Do you have any?
Prospect: Let me just see here. Yeah, we do have available appointments on June. June 1 on Monday. Yeah, that’s fine.
Phone Staffer Caller: Awesome. Awesome.
Prospect: Oh, yeah. Is the 9am and 10.30am slot like okay with you?
Phone Staffer Caller: Yeah.
Prospect: Again, it just takes 10 to 15 minutes. This is the time frame we provide to confirm availability.
Phone Staffer Caller: And yeah, what are the areas you’d like to get an estimate for?
Prospect: The front elevation.
Phone Staffer Caller: The front what?
Prospect: The front, the front side and then the left side. Front and left side.
Phone Staffer Caller: How about your driveway or your roof? What is that?
Prospect: Oh, do you have any other areas like maybe your driveway, your roof, your gutters?
Phone Staffer Caller: Yeah, yeah, yeah. Driveway and the front and the side.
Prospect: Okay. Sure, sure.
Phone Staffer Caller: When was the last time you had those areas power washed?
Prospect: No, I never did.
Phone Staffer Caller: Oh, never.
Prospect: Oh, that’s okay. Maybe it’s time to refresh then, sir.
Prospect: So, I’ll just confirm your contact information.
Phone Staffer Caller: Your last name is (redacted). Is that right?
Prospect: Yes. Yes.
Phone Staffer Caller: Awesome. And your phone number. Where did you get my number? Where did you get my number?
Prospect: Oh, well, to be honest with you, my project manager gave me this number. He asked me to call around (redacted) to offer the free estimate for the third party marketing team. Okay. Got it. Okay, okay.
Phone Staffer Caller: But yeah, just to make sure, we’re going to contact you prior to the appointment. So, to confirm your number, it’s the one ending in (redacted), right?
Prospect: Yes. Awesome.
Phone Staffer Caller: And yeah, Vikram, your address is (redacted). Thank you for confirming.
Prospect: And yeah, Vikram, in order for you to know our company more, I’d love to send you an email confirmation for the appointment, as well as, yeah, more info about our company. What’s the best email I can send it to?
Prospect: (redacted)
Phone Staffer Caller: All right, Vikram, your first name, Vikram, dot, E for Edward, E for Edward, E for Edward, at gmail.com. Yes.
Prospect: All right, thank you for confirming, Vikram.
Phone Staffer Caller: So, yeah, our project manager, again, will be contacting you prior to the appointment, confirm everything. Again, that’ll be on June 1, Monday, between 9 a.m. and 10.30 a.m. for the estimated power wash, your front side, left side, and driveway. Can I confirm, sir, will you be the one to assist the project manager upon their arrival? You’ll be the one to walk them through the area?
Prospect: Yeah, yeah.
Phone Staffer Caller: All right, thank you so much, Vikram. So, yeah, I’ll just book this in for you and send you the details shortly. Do you have any questions for me before I let you go?
Prospect: No, that’s it.
Phone Staffer Caller: Okay, okay. Well, yeah, I really appreciate your time today, sir. All right, you have a nice day and have a nice weekend. Thank you.
Phone Staffer Caller: All right, take care, take care. Bye-bye.