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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Amie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Salt Lake City

Intro:

Phone Staffer specializes in Cold Calling for leads and Home service lead generation, using outbound marketing strategies to help service companies grow. In this Salt Lake City, UT transcript, we connected with a homeowner to schedule a free, no-obligation exterior power washing estimate. The conversation arranged a professional exterior assessment and booked a 2–4 p.m. appointment for Friday the 22nd. This is a power washing lead, but the same approach would work well for roofing companies in Salt Lake City, UT as well. If you’re looking to get more leads for your home service company through outbound efforts, this example illustrates how cold calling for leads can drive booked estimates. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hey Amie, thank you for reaching me back. This is Rika of (redacted). How are you doing?

Prospect: Yes, okay and I appreciate you calling me back as well.

Phone Staffer Caller: We’re from (redacted) and we’re currently reaching out to homeowners in Salt Lake City because we are scheduling a free no obligation estimate for pressure washing house exteriors.

Phone Staffer Caller: Okay ma’am. Our project manager will provide a free inspection for professional exterior power washing services.

Phone Staffer Caller: If you will be free on the 22nd, that will be Friday. Next next week, May 22. And they stop by between 2 and 4 p.m. only for 10 to 15 minutes only.

Prospect: Yes, we do understand that you may not be interested or perhaps you don’t need the service yet. This is not a service that you need to take right away.

Phone Staffer Caller: The good thing in here is it allows you to get a professional assessment. And it’s up for you to decide if you want to move forward or not.

Phone Staffer Caller: It’s completely no cost, no contract, and no charge at all.

Phone Staffer Caller: So we’ll set a date now, Friday the 22nd between 2 and 4 p.m. and just to confirm your full name ma’am, it’s Amie (redacted), right?

Prospect: Yeah.

Phone Staffer Caller: Is this the best phone number where the estimator can reach you at? (redacted) in the end ma’am?

Prospect: Yeah.

Phone Staffer Caller: The one that I’m calling right now, perfect.

Phone Staffer Caller: And the property you want to have an estimate with is (redacted). And of course this is in Salt Lake City, Utah with a zip code of (redacted). They got it right?

Prospect: Would you like my card info? No, we’re not getting card info here. Only basic information just for the estimator to know where they will stop by.

Phone Staffer Caller: Okay, and may I just ask, Amie, what part of your property would you like to have an estimate with? Do you want your whole house? Do you want your driveway, siding, front yard, back yard?

Prospect: The whole house.

Phone Staffer Caller: Alright, and can you remember ma’am, when was the last time you had this area power wash? Is it a year ago, two years ago?

Prospect: Two years ago.

Phone Staffer Caller: And did you hire someone to do the service for you? Or did you just power wash it by yourself?

Prospect: Yes? Yes. You hired someone? No, I did it by myself.

Phone Staffer Caller: Okay, perfect then.

Phone Staffer Caller: And would you mind, okay, one last thing I needed here is your email address. Just to send the confirmation of your appointment then? (redacted)

Prospect: Yeah.

Phone Staffer Caller: Okay, can I have it?

Prospect: No.

Phone Staffer Caller: Okay.