Type:
Lead Grade: C
Name: Karen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound cold-calling for contractors. In Woodstock, NY, we reached out to a homeowner to offer a quick, no-obligation virtual estimate for exterior windows as part of our power washing and window cleaning services. The homeowner requested to be contacted for the estimate and a follow-up call was arranged, with the estimator set to reach them by phone to provide the price. This is a power washing lead, but would also work well for roofing companies in Woodstock, NY.
Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, is this Karen?
Prospect: Yep. Hi Karen, this is Irene with (redacted). How are you doing today?
Phone Staffer Caller: I’m alright. Okay that’s great to hear. By the way, I am just reaching out because we will be doing some Powerwashing work around Woodstock this week and also for window cleaning services. So we’re just checking Karen if we can also set you up for a quick virtual estimate to offer you exterior windows and external parts of your house. No obligation at all. We can access everything remotely. Would you be open to that this week or on the weekdays or weekends?
Prospect: Well I can’t afford anything right now.
Phone Staffer Caller: Okay that’s fine. This is not for unimaged work though Karen. We can just give you a call or our estimator can just give you a call, assess your home and provide you the estimate for future reference. Whenever you have decided to move forward, whenever you have your budget, that’s the time we can do it for you.
Prospect: Alright so they’ll call me back or text me the estimate?
Phone Staffer Caller: We can call you back about it. Are you available tomorrow or on the weekend? No, during the week is better. Probably around this time.
Prospect: Okay so yeah I can set you up on Saturday then. Between 2 to 4 p.m. Will that work on Saturday?
Phone Staffer Caller: Let’s see. Yeah I guess so.
Prospect: Okay thank you so much. So let me set that up then.
Phone Staffer Caller: Karen, what are those areas outside your house that you wanted to be estimated for power washing that we can help you with?
Prospect: No, just windows.
Phone Staffer Caller: Okay just the windows alone. How many windows do you have if you don’t mind me asking?
Prospect: A lot.
Phone Staffer Caller: Is this a two-story house?
Prospect: Yeah something like that.
Phone Staffer Caller: Okay thank you so much for confirming. I would love to help you make this window spotless. And for us to give you the estimate, let me just confirm some details first. Your last name is (redacted), correct?
Prospect: Yeah. Am I right?
Phone Staffer Caller: Okay. Is this your best callback number ending in (redacted)?
Prospect: Yeah.
Phone Staffer Caller: Okay Karen, thank you. And the address that’s in (redacted), right?
Prospect: Yeah.
Phone Staffer Caller: And also Karen, we’d love to send you our company details for you to check out and your confirmation for your appointment. What’s the best email where we can send it to?
Prospect: (redacted)
Phone Staffer Caller: Can you please spell that to me? The K-Schultz? (redacted). Okay thank you. So that’s (redacted).
Prospect: Yeah.
Phone Staffer Caller: If you don’t mind me asking Karen, when was the last time your windows was power washed, if you still remember?
Prospect: I don’t even remember. My husband does it every now and then.
Phone Staffer Caller: Okay, that’s good to know. So yeah, I’ll take note of that. It seems that your windows needed thorough cleaning already. Okay. So I’ll book you in. Just a quick recap, we’ll book you in on Saturday between 2 to 4 p.m. Our estimator is Jeff. He will call you at this number to give you the estimate over the phone so you don’t need to be home. Okay.
Prospect: Oh, that’s good.
Phone Staffer Caller: And this is a free code, so no obligation at all. All right.
Phone Staffer Caller: And one last thing, Karen. I appreciate it. Yeah, if ever you have the budget already and you agree with everything with Jeff, how soon are you planning to have your windows back on? How soon are you planning to have your windows power washed? I can’t even tell you right now. I wouldn’t know.
Prospect: Okay, that would be fine.
Phone Staffer Caller: At least you have the information and the details handy, okay, once we assess your home. Okay.
Prospect: Thank you so much, Karen, and have a great day ahead. Bye.