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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Kenneth (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh

Intro:

This is a practical example of (Cold Calling for leads) in Raleigh, NC. At Phone Staffer, we specialize in home service lead generation and outbound lead generation, helping power washing and other home service companies reach homeowners directly to book estimates and grow their client base.

In this Raleigh, NC transcript, a Phone Staffer rep offers three power washing estimates and proposes a virtual appointment to accommodate the homeowner’s schedule. The homeowner expresses willingness to have a call with the estimator and discusses which parts of the home to include. This is a power washing lead, but would also work well for roofing companies in Raleigh, NC. For privacy, redacted details protect personal information.

Ai Transcript:

Phone Staffer Caller: Hi, is this Kenneth?
Prospect: Yes.
Phone Staffer Caller: Hi, my name is Richard with (redcated) and we’re going to be working there at (redacted) this week and next week. So I would like to ask if you’d like us to drop by and give you three estimates for Powerwashing.
Prospect: No, we’re fine for now.
Phone Staffer Caller: When are you here again?
Prospect: Soonest date we… I’m sorry, what’s your question?
Phone Staffer Caller: When you said you’re over here again?
Prospect: Monday sir, between 3 and 5, May 18th sir.
Phone Staffer Caller: Okay, well if I’m here, just come back on the door is fine.
Prospect: Okay, by the way sir, address is (redacted).
Phone Staffer Caller: Yeah, that’s correct.
Prospect: Thank you sir.
Phone Staffer Caller: Best contact number is the one you’re using right now which ends at (redacted), right?
Prospect: That’s it, yeah.
Phone Staffer Caller: And I’m talking to Kenneth Redacted.
Prospect: Yeah.
Phone Staffer Caller: Thank you Kenneth.
Prospect: And yes, what part of the house would you like to have estimated sir?
Phone Staffer Caller: I really, you know, I might not be here because I’m just too busy out for me.
Prospect: I’m not sure I’m going to be here, not just for Powerwashing, right?
Phone Staffer Caller: That is right sir.
Prospect: If someone there can supervise or estimator, like maybe your wife?
Phone Staffer Caller: No, because everybody will be out.
Prospect: Oh, any idea when – are you sure that someone’s going to be there like Tuesday maybe or earlier than 3 and 5?
Phone Staffer Caller: Yeah, everybody in the house works.
Prospect: Okay, if you want sir, we can do a virtual appointment so that no one needs to be at home for the estimate.
Phone Staffer Caller: The estimator will just give you a call for the estimate.
Prospect: Okay, all right. Let’s try that. Let’s try that. Okay.
Phone Staffer Caller: Thank you sir.
Prospect: So yeah, what part of the house sir would you like to have estimated sir?
Phone Staffer Caller: The whole house.
Prospect: The whole house.
Phone Staffer Caller: Thank you sir.
Prospect: And is there a valid email address where we can send a confirmation to plus our company details?
Phone Staffer Caller: No, you just text me to this number. That’s it. That’s it.
Prospect: Okay. Thank you sir.
Phone Staffer Caller: Oh, by the way sir, did you remember when was the last time you had the house Powerwashed?
Prospect: Was it a year ago or two years ago maybe?
Phone Staffer Caller: Three years ago now.
Prospect: Thank you sir.
Phone Staffer Caller: One last thing I’ll let you go. Sorry about this.
Prospect: And you’re the one who’s going to talk to our estimator over the phone, right?
Phone Staffer Caller: It should only take 10 to 15 minutes every time sir.
Prospect: Yeah, maybe.
Phone Staffer Caller: I’m on the other line.
Prospect: All right, bye.