Type:
Lead Grade: A
Name: Abhinav (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home-service lead generation through cold calling and outbound outreach. In this transcript, we reached out to a homeowner in San Jose, CA to schedule a free exterior pressure washing inspection and estimate for their home.
This is a power washing lead, but the approach also translates well for other home services, such as roofing, in San Jose, CA. The homeowner was offered a no-charge, no-pressure inspection, with the option to receive a customer-friendly phone estimate if no one was at home. If you’re looking to improve your home service lead generation or need help with outbound efforts to get more leads for your company, this illustrates how cold calling for leads can drive booked appointments. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello. Hi Abhinav, finally I can hear you. I am Vinka. We’re from (redacted). And we’re calling to let you know that we will be in San Jose next month. That will be June. And we will give homeowners a free inspection and estimate for pressure washing house exteriors. Absolutely no charge, no commitment, no pressure. What they will do is provide you with a free inspection and estimate. And if you will be available ok on uhm, can they stop by then on June 10 if you want. That will be Wednesday next month. Between 2 and 3 pm. June 10th we are not here, we are traveling. How about I mean on the 12th, that will be Friday then. June 12th, Friday. I think we are coming back on 11th evening. Friday 12th what time are you thinking? If you want between 12 noon to 1 pm. That’s the time frame for 10 to 15 minutes visit. Yeah I don’t know if it will be possible on Friday because I will be at work and I don’t know if anyone will be at home. So you said this is for pressure washing? Yes, yes an estimate. For you to know how much will it cost, that’s within your budget, that’s the purpose. Or maybe if there is someone in your home then that can possibly assist the estimator if you will be at work. No. How about let’s maybe do it later in June. Okay. Do you want to, what we have here is a month from now that will be 17. Between 2 and 3 pm that will be Wednesday. Yeah I don’t know if my wife will be home. I will definitely be at work. Okay. Here’s the thing if you are not sure that you will be home, we have an option for you since no one will be home then. Instead of the estimator to stop by, for the meantime they will just call you to give you an estimate over the phone. No one will be at your place. Instead the estimator will call you and provide you with an estimate via phone call. Okay sounds good. Okay can they call you then on June 12, that will be Friday at lunchtime if you want 12 and 1 pm. Yes that’s fine. Thank you. Okay perfect. And just so I may confirm, just real quick, I know you are working, your full name is Abhinav (redacted) right? Correct. Is this the best phone number where the estimator can call you then, this (redacted) in the end, the one that I’m calling right now? Yes. And the property you want to have an estimate with is your (redacted), and of course this is in (redacted) with a zip code of (redacted) right? Right, yes. And may I ask, what part of your property would you like the estimator to have an estimate with? Do you want your driveway? Do you want your whole house? Your backyard? What part of your property then? I think, can they give a breakdown by like, what if you want to do the front or the side, like the windows, then maybe if they can give a breakdown that would be good. Okay so you want the front, the side, and the windows. And may I ask, how many windows do you have then? Just an estimate, 10 and above? Yeah, about 10 and above, yes. Okay, and can you remember when was the last time you had these areas power washed? Is it 2 years ago, 3 years ago? Yeah, I think it was 2 years. And did you hire someone to do the service for you, or did you power wash it by yourself? No, we hired someone. Okay, and one last thing I needed here, Abhinav, is your email address for us to send the confirmation of your appointment then on June 12th. Yeah, it’s my first name dot my last name at gmail dot com. I’m driving right now, I cannot talk a lot. Okay, and no worry, just wait for their call again on the 12th, that will be Friday, June 12th, between 12 and 1pm. And no worry, they’ll message you before they call just to make sure that you are ready, alright? Okay, thank you. Okay, thank you so much, have a safe drive. Bye Abhinav. Bye.
Prospect: (redacted)