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Cold Calling

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Type:
Lead Grade: A
Name: Max (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in (Cold Calling for leads) and (Home service lead generation) for home service companies. In this transcript, we reached a homeowner in New Brunswick to offer a free estimate for Powerwashing the exterior of the house, with window washing also available. The prospect requested an estimator visit on Thursday, May 21, between 2:30 and 4:00 pm. This is a power washing lead, but would also work well for roofing companies in New Brunswick. If you’re looking to improve your home service lead generation or outbound marketing to get more leads for your company, this approach demonstrates how to book appointments and gather essential details while protecting privacy. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hi, am I speaking with Pamela?
Prospect: Yes, this is Pam Redacted.
Phone Staffer Caller: Oh, hi Pam. My name is Angel. I’m with (redacted). And the reason why I’m calling is because my team will be there in New Brunswick. We’re hoping to provide you free estimates for Powerwashing the exterior of your house.
Prospect: Oh, uhm, what’s the name of your firm? I’m with (redacted).
Phone Staffer Caller: (redacted)? Yes, Powerwashing. And aside from Powerwashing, we also do uhm, we also do window washing.
Prospect: Okay. If ever you’ll be needing it.
Phone Staffer Caller: Uhm, are you going to be available on, let’s see here, I’m just checking on my calendar. We’ll click on the Thursday, the 21st of May, in between 2.30 to 4.30 pm.
Prospect: Why, are you going to be in the neighborhood? Yes, we’ll be there in your area.
Phone Staffer Caller: While we are in the area, we would like to offer you the free estimate for window washing and for Powerwashing, whichever you’ll be needing.
Prospect: Okay, my son will be around. So yeah, if you want to stop by.
Phone Staffer Caller: Sure. That’ll work.
Prospect: Yeah, okay, thank you.
Phone Staffer Caller: And I would just like to confirm a few details before I let you go.
Prospect: Uhm, your first and last name is Pamela Redacted, correct?
Phone Staffer Caller: Correct.
Prospect: Thank you. And this is, I would just like to confirm, this is for Powerwashing or window washing or both?
Phone Staffer Caller: Uhm, just Powerwashing.
Prospect: You don’t do gutter cleaning, do you?
Phone Staffer Caller: We do gutter cleaning.
Prospect: We also do roof, gutter, pool decks, sidings of the house, porch, driveways, pathways, concrete parts of the backyard and the front yard.
Phone Staffer Caller: Okay.
Prospect: If you want, once my estimator drops by, you can ask away whatever queries you have in mind or your son, you can have your son ask him and then he will be able to answer everything for you.
Phone Staffer Caller: And this is the best contact number to give you a phone call? The one ending in (redacted)?
Prospect: Yes.
Phone Staffer Caller: Thank you. And the address of the property you wanted to be estimated for Powerwashing, please correct me if I’m wrong, it’s in (redacted).
Prospect: Correct.
Phone Staffer Caller: Thank you. And what’s the best email we can send that confirmation to as well as the information of our company to if ever you wanted to look us up?
Prospect: Uhm, I’d prefer not to give my email address out actually.
Phone Staffer Caller: Sure, no worries. That’s fine.
Prospect: And what are the parts of the house specifically that you wanted to be estimated for Powerwashing? Is it the whole house exterior or any specifics?
Phone Staffer Caller: Uhm, just the back, I’m thinking. The backyard? And then my gutters, yeah. The backyard and gutters.
Prospect: Okay, got it.
Phone Staffer Caller: And when was the last time you Powerwashed those parts of the house you mentioned? It’s been, I just moved into the house 2 years ago, so I haven’t done anything since then.
Prospect: All right. Okay, that’s noted.
Phone Staffer Caller: And if ever that my estimator provided you a price or estimate that is within your budget and you agree with it, are you planning to do Powerwashing within 2 months or after 2 months?
Prospect: Oh, within 2 months. Within, okay, thank you.
Phone Staffer Caller: And if I may ask, what’s the name of your son so that my estimator can address him properly? Max.
Prospect: Okay, and same last name, Redacted, correct?
Phone Staffer Caller: Correct.
Prospect: Okay, thank you so much. Okay, I think I got everything I needed here, Pamela.
Phone Staffer Caller: Please inform your son, Max, that my estimator will be there on Thursday, the 21st of May in between 2.30 to 4.00 p.m. It’ll only take 10 to 15 minutes. And keep your lines open. This is the best contact number to give Max a call. This is the one that my estimator can call prior to appointment if ever he needed to.
Prospect: Yeah, if you call me, I can let him know.
Phone Staffer Caller: Sure, sure. I don’t want to give his number out, yeah. Don’t worry, that’s fine. If you’re uncomfortable giving it out, that’s totally understandable.
Prospect: Well, anyways, thank you so much, Pamela, for your time. And yeah, we’ll be seeing you soon. You, too, have a great day.
Phone Staffer Caller: Okay. Thank you. You, too. Thank you. All right, bye.