Type:
Lead Grade: B
Name: Joseph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and cold calling for leads. In this transcript, we connected with a homeowner in Brookhaven, GA to discuss window washing services and to schedule a no-obligation estimate with a local estimator. The conversation revealed interest in exterior window cleaning and thorough cleaning of storm windows, with a follow-up appointment arranged. This is a strong example of outbound lead generation for home service companies via cold calling, delivering booked estimates and qualified leads. While the lead centers on window washing, the same approach also works well for other services such as roofing and power washing in Brookhaven, GA. If you’re looking to improve your home service lead generation or need help with outbound efforts to get more leads for your company, this demonstrates an effective cold calling strategy for leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Is he right?
Phone Staffer Caller: Good Morning.
Phone Staffer Caller: Hi, this is Irene.
Phone Staffer Caller: Yes, you know at its level.
Phone Staffer Caller: Hello to you too.
Phone Staffer Caller: What can I do for you?
Phone Staffer Caller: This is Irene, sir, with (redacted).
Phone Staffer Caller: We are just reaching out.
Phone Staffer Caller: Oh, hold on.
Phone Staffer Caller: Well, you do your pitch and I’ll, what do you want from me?
Phone Staffer Caller: Oh yeah, I am just reaching out actually Joseph because we will be doing some window washing service around the house.
Phone Staffer Caller: So, I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: I’m just reaching out to you.
Phone Staffer Caller: Not before 10 o’clock, though. Not before 10 o’clock.
Phone Staffer Caller: So, yeah. If what, what about in the afternoon between 4 to 6 p.m. or 6 to 8 p.m.?
Phone Staffer Caller: No, no. Mid-morning is best for me.
Phone Staffer Caller: Okay. We have a schedule available between 10 a.m. to 12 noon.
Phone Staffer Caller: Will that work?
Phone Staffer Caller: Anytime between that will be fine.
Phone Staffer Caller: Give me a call and we’ll set an appointment for an estimate.
Phone Staffer Caller: Just as long as I’m not permitted to anything with that estimate.
Phone Staffer Caller: Yes, there is no commitment at all, okay, or no obligation.
Phone Staffer Caller: I’ll set you up then for a quick call with Jeff on Monday between 8 to 10 in the morning.
Phone Staffer Caller: No, all of my windows are, there’s storm windows, you know, outer windows that are permanently installed.
Phone Staffer Caller: Okay.
Phone Staffer Caller: They would have to be removed to give them a thorough cleaning.
Phone Staffer Caller: The gap between the outer or storm windows and the actual windows proper is full of spiderwebs.
Phone Staffer Caller: So, I don’t really get a good view out of them.
Phone Staffer Caller: Yes, definitely.
Phone Staffer Caller: We are actually specialized to that.
Phone Staffer Caller: So, everything we will do to freshen it up.
Phone Staffer Caller: Okay.
Phone Staffer Caller: All right.
Phone Staffer Caller: You have one of your reps call me on Monday and we’ll see if we can work something out.
Phone Staffer Caller: That’ll be all for now.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Yes, Joseph.
Phone Staffer Caller: I’ll just make, confirm some details first.
Phone Staffer Caller: Your last, your phone number is ending in (redacted), right?
Phone Staffer Caller: That is me, yes.
Phone Staffer Caller: And your last name is Nash? N-A-S-H?
Phone Staffer Caller: Correct.
Phone Staffer Caller: Okay.
Phone Staffer Caller: What’s the best email where we can send you your confirmation for your appointment and for you to check out our company details as well?
Phone Staffer Caller: Joe (redacted) 1.
Phone Staffer Caller: Okay.
Phone Staffer Caller: At (redacted).
Phone Staffer Caller: Perfect.
Phone Staffer Caller: So, that’s J-O for Joe, (redacted) for Joe (redacted) 1 at (redacted), right?
Phone Staffer Caller: Yes.
Phone Staffer Caller: You know, my girlfriend is a Filipina.
Phone Staffer Caller: You sound a lot like her.
Phone Staffer Caller: Are you calling from one of those overnight calls over there?
Phone Staffer Caller: I’m calling from the Philippines actually, Joseph.
Phone Staffer Caller: Yeah, you guys are sort of, if you speak English and you call or get a customer service call or make a customer service call, it’s almost always a Filipina working through the night.
Phone Staffer Caller: So, gosh, 10 in the evening there, your day is just starting.
Phone Staffer Caller: Yeah, it’s 39 p.m. exact.
Phone Staffer Caller: We’re 12 hours off from you.
Phone Staffer Caller: So, for me, it’s morning.
Phone Staffer Caller: For you, it’s night.
Phone Staffer Caller: Yeah, that is correct.
Phone Staffer Caller: And our estimator, Jeff, is local around Marietta.
Phone Staffer Caller: So, we will be working around your area in Brookhaven.
Phone Staffer Caller: Joseph, I just want to confirm your last name.
Phone Staffer Caller: By the way, your full address, that’s at (redacted) in Brookhaven, Georgia, (redacted), right?
Phone Staffer Caller: That’s right.
Phone Staffer Caller: Okay, thank you.
Phone Staffer Caller: I’ve gotten to be very familiar with the way the Filipinas speak English.
Phone Staffer Caller: So, it’s almost like since my girlfriend is working in Saudi Arabia, it’s almost like getting a call from her.
Phone Staffer Caller: Oh, you’re far away from her.
Phone Staffer Caller: Yeah, don’t I know?
Phone Staffer Caller: Seems like a very long time since I’ve seen her, you know?
Phone Staffer Caller: Oh, okay.
Phone Staffer Caller: It’s kind of good for you.
Phone Staffer Caller: You bring back lots of sweet memories.
Phone Staffer Caller: So, you have a great evening, okay?
Phone Staffer Caller: Or rather, good morning.
Phone Staffer Caller: Thank you, Joseph.
Phone Staffer Caller: Have a good work day.
Phone Staffer Caller: It gets so confusing with all these time zone things.
Phone Staffer Caller: Thank you.
Phone Staffer Caller: Just keep your line open on Monday.
Phone Staffer Caller: Jeff will call you between 8 to 10 in the morning.
Phone Staffer Caller: That’s May 25th.
Phone Staffer Caller: Sounds good.
Phone Staffer Caller: All right.
Phone Staffer Caller: Well, a good night and God bless to you.
Phone Staffer Caller: Thank you, Joseph.
Phone Staffer Caller: Bye.
Phone Staffer Caller: Have a great day ahead.
Phone Staffer Caller: Goodbye.
Prospect: Is he right?
Prospect: Good Morning.
Prospect: Hi, this is Irene.
Prospect: Yes, you know at its level.
Prospect: Hello to you too.
Prospect: What can I do for you?
Prospect: This is Irene, sir, with (redacted).
Prospect: We are just reaching out.
Prospect: Oh, hold on.
Prospect: Well, you do your pitch and I’ll, what do you want from me?
Prospect: Oh yeah, I am just reaching out actually Joseph because we will be doing some window washing service around the house.
Prospect: So, I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: I’m just reaching out to you.
Prospect: Not before 10 o’clock, though. Not before 10 o’clock.
Prospect: So, yeah. If what, what about in the afternoon between 4 to 6 p.m. or 6 to 8 p.m.?
Prospect: No, no. Mid-morning is best for me.
Prospect: Okay. We have a schedule available between 10 a.m. to 12 noon.
Prospect: Will that work?
Prospect: Anytime between that will be fine.
Prospect: Give me a call and we’ll set an appointment for an estimate.
Prospect: Just as long as I’m not permitted to anything with that estimate.
Prospect: Yes, there is no commitment at all, okay, or no obligation.
Prospect: I’ll set you up then for a quick call with Jeff on Monday between 8 to 10 in the morning.
Prospect: No, all of my windows are, there’s storm windows, you know, outer windows that are permanently installed.
Prospect: Okay.
Prospect: They would have to be removed to give them a thorough cleaning.
Prospect: The gap between the outer or storm windows and the actual windows proper is full of spiderwebs.
Prospect: So, I don’t really get a good view out of them.
Prospect: Yes, definitely.
Prospect: We are actually specialized to that.
Prospect: So, everything we will do to freshen it up.
Prospect: Okay.
Prospect: All right.
Prospect: You have one of your reps call me on Monday and we’ll see if we can work something out.
Prospect: That’ll be all for now.
Prospect: Okay.
Prospect: Yes, Joseph.
Prospect: I’ll just make, confirm some details first.
Prospect: Your last, your phone number is ending in (redacted), right?
Prospect: That is me, yes.
Prospect: And your last name is Nash? N-A-S-H?
Prospect: Correct.
Prospect: Okay.
Prospect: What’s the best email where we can send you your confirmation for your appointment and for you to check out our company details as well?
Prospect: Joe (redacted) 1.
Prospect: Okay.
Prospect: At (redacted).
Prospect: Perfect.
Prospect: So, that’s J-O for Joe, (redacted) for Joe (redacted) 1 at (redacted), right?
Prospect: Yes.
Prospect: You know, my girlfriend is a Filipina.
Prospect: You sound a lot like her.
Prospect: Are you calling from one of those overnight calls over there?
Prospect: I’m calling from the Philippines actually, Joseph.
Prospect: Yeah, you guys are sort of, if you speak English and you call or get a customer service call or make a customer service call, it’s almost always a Filipina working through the night.
Prospect: So, gosh, 10 in the evening there, your day is just starting.
Prospect: Yeah, it’s 39 p.m. exact.
Prospect: We’re 12 hours off from you.
Prospect: So, for me, it’s morning.
Prospect: For you, it’s night.
Prospect: Yeah, that is correct.
Prospect: And our estimator, Jeff, is local around Marietta.
Prospect: So, we will be working around your area in Brookhaven.
Prospect: Joseph, I just want to confirm your last name.
Prospect: By the way, your full address, that’s at (redacted) in Brookhaven, Georgia, (redacted), right?
Prospect: That’s right.
Prospect: Okay, thank you.
Prospect: I’ve gotten to be very familiar with the way the Filipinas speak English.
Prospect: So, it’s almost like since my girlfriend is working in Saudi Arabia, it’s almost like getting a call from her.
Prospect: Oh, you’re far away from her.
Prospect: Yeah, don’t I know?
Prospect: Seems like a very long time since I’ve seen her, you know?
Prospect: Oh, okay.
Prospect: It’s kind of good for you.
Prospect: You bring back lots of sweet memories.
Prospect: So, you have a great evening, okay?
Prospect: Or rather, good morning.
Prospect: Thank you, Joseph.
Prospect: Have a good work day.
Prospect: It gets so confusing with all these time zone things.
Prospect: Thank you.
Prospect: Just keep your line open on Monday.
Prospect: Jeff will call you between 8 to 10 in the morning.
Prospect: That’s May 25th.
Prospect: Sounds good.
Prospect: All right.
Prospect: Well, a good night and God bless to you.
Prospect: Thank you.
Prospect: Joseph.
Prospect: Bye.
Prospect: Have a great day ahead.
Prospect: Goodbye.