Type: Power Washing
Lead Grade: B
Name: Franco (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Saint Louis
Intro:
Cold Calling for leads in Saint Louis, MO. At Phone Staffer, we specialize in home service lead generation through outbound cold calling to help service companies grow. The transcript below shows a call to a homeowner in Saint Louis who requested a free pressure-washing estimate for exterior work—covering decks, siding, gutters, and windows—and an appointment was scheduled. For privacy, names, addresses, and contact details have been redacted. This is a power washing lead, but the approach would also work well for roofing companies in Saint Louis, MO. If you’re looking to get more leads for your home service company through outbound marketing or cold calling for leads, this example demonstrates how a structured cold-call conversation can convert interest into booked estimates.
Ai Transcript:
Prospect: Hello? Yeah, someone called my number from this number.
Phone Staffer Caller: Hi, thanks for calling back. I’m Gwen from (redacted).
Prospect: Is this Franco?
Prospect: It is.
Phone Staffer Caller: Hi Franco, good afternoon. How are you doing? I’m well, how are you? I’m doing great, thanks for asking Franco.
Phone Staffer Caller: We would like to offer free estimates for pressure washing. We thought you might be interested.
Prospect: Yeah, what do you pressure wash? Decks, siding, windows? What do you guys do?
Phone Staffer Caller: Oh yeah, we mainly do exterior parts of the home. We do decks, sidings, patios. We also do roofs and gutters.
Prospect: Okay, okay. Yeah, I’ll take an estimate, sure.
Phone Staffer Caller: Awesome. What day would you perhaps be available? Would you be available after Memorial Day, like on the 26th? Um, Thursdays are usually best for me.
Phone Staffer Caller: Okay, sure. I believe we do have Thursdays. Oh yeah, we do, on the 28th.
Prospect: Okay, that’s fine. Awesome. Yeah, it just takes 10 to 15 minutes.
Prospect: Would you perhaps be available around the morning or afternoon? Um, afternoon would probably be best. Yeah, I’ll be working from home, so I wouldn’t have anything more than 10 or 15 minutes to be with someone.
Phone Staffer Caller: Okay, okay. Well, we do have between like 12 to 1 p.m. and 1 to 2 p.m.
Prospect: Yeah, 1 to 2 p.m. is best.
Phone Staffer Caller: Okay, awesome. I’ll just put that in for you, sir.
Prospect: Alright, what are the areas you’d like to get an estimate for? The deck, the gutters, the sidings, and the windows.
Phone Staffer Caller: Alright, okay. I’ll take note of these. Deck, gutters, sidings, and windows.
Prospect: And when was the last time you had them washed? Um, well, power washed? Never. Oh, is it because you guys just newly moved, or? Um, no. I mean, we had the deck power washed maybe a couple years ago.
Phone Staffer Caller: Okay, alright. Thanks for letting me know.
Phone Staffer Caller: I’d love to confirm some contact information so my project manager can contact you.
Prospect: Is this the best phone number to reach you, Frank, though? (redacted)
Phone Staffer Caller: Yes, it is. And you guys will need to leave a message, okay? I won’t be able to, depending on what time he calls, I won’t be able to answer it.
Phone Staffer Caller: I’ll make sure to take note of that from my project manager.
Phone Staffer Caller: Okay, and can you confirm your address for me, just so I can make sure my project manager doesn’t get lost? (redacted).
Phone Staffer Caller: And that zip is (redacted).
Phone Staffer Caller: Alright, (redacted).
Prospect: Thank you so much, sir.
Phone Staffer Caller: I see your last name is (redacted). Did I get that right?
Prospect: You did. You did say that right.
Phone Staffer Caller: Thank you.
Phone Staffer Caller: Alright, let me see here. And yeah, Franco, I’d love to send you an email confirmation after this call, a confirmation for the appointment, as well as more info about our company so you get to know us more. What’s the best email I can send it to? (redacted).
Prospect: (redacted)
Phone Staffer Caller: Yes. Awesome. Thanks for confirming that, Franco. Alright, I believe I have everything I need.
Phone Staffer Caller: But will you be the one to assist my project manager during the appointment? You’ll be able to walk them around, show them the areas? Yes.
Prospect: Yes.
Phone Staffer Caller: Alright, awesome. Okay, I’ll send you the confirmation shortly. Our project manager will definitely be contacting you prior to the appointment. Oh, that’d be great.
Phone Staffer Caller: Alright, and I’ll make sure to leave a note here that they should leave a message in case you’re unable to pick up.
Prospect: No.
Phone Staffer Caller: But do you have any questions for me before I let you go? No, not at this point. No.
Phone Staffer Caller: Okay, okay. So yeah, of course, if you have anything that comes to mind, any other questions, you can ask the project manager once they get there. And again, that’ll be on Thursday, May 28, between 1 to 2 p.m.
Prospect: Okay, alright.
Phone Staffer Caller: Alright, sounds good. Thank you. Have a good one.
Prospect: You as well, Franco.
Phone Staffer Caller: You take care.
Prospect: God bless.
Phone Staffer Caller: Thanks.
Prospect: Bye-bye.
Phone Staffer Caller: Same to you.
Prospect: Bye-bye.