Type:
Lead Grade: A
Name: Adam (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Cold Calling for leads in (location not disclosed). At Phone Staffer, we specialize in home service lead generation through outbound calls. In this transcript, we reached out to a homeowner in (location not disclosed) to schedule a no-obligation virtual estimate for exterior power washing and window cleaning. The call resulted in a booked Saturday appointment window for an estimator to provide the wash and window cleaning estimate via text, with details collected for the upcoming visit. This is a strong power washing lead, but the approach would also work well for roofing companies in (location not disclosed).
Ai Transcript:
Phone Staffer Caller: Hello, is this Adam?
Prospect: Yeah. Thank you so much.
Phone Staffer Caller: Adam, this is Irene with (redcated). How are you doing today?
Prospect: (redacted)? Yes, we specialize in exterior window washing service and also for external parts of the house.
Phone Staffer Caller: Maybe we can do a quick virtual meeting next week with our estimator. We can estimate the number of external windows in your house. No obligation at all. Would that be something to look into this weekend?
Prospect: Sure.
Phone Staffer Caller: Okay, that’s great. We are available actually this Saturday and Sunday for a quick call to give you the estimates. What works best for you, Adam?
Prospect: Okay.
Prospect: Yeah, can we set you up on, can we lock you in on Saturday between 2 to 4 p.m. or 4 to 6 p.m.? What works best for you?
Phone Staffer Caller: What works best for you?
Prospect: Yeah, 2 to 4.
Phone Staffer Caller: Okay, thank you so much. I’ll go ahead and take note of that.
Prospect: So this is Saturday, May 23 between 2 to 4 p.m. And what specific areas outside your house that needs attention for power washing that we can help you with?
Phone Staffer Caller: Just the whole house.
Prospect: Okay, the whole exterior of the house. What about your windows?
Phone Staffer Caller: Yeah, the windows too.
Prospect: Okay, windows are included.
Phone Staffer Caller: Is this a two-story house, by the way, or just a single one?
Prospect: Single.
Phone Staffer Caller: Okay, thank you so much. I’ll take note of that.
Prospect: When was the last time, by the way, you had your house power washed, if you still remember?
Phone Staffer Caller: No.
Prospect: Okay.
Phone Staffer Caller: So this will be the first time like in five years, something like that?
Prospect: Yeah, ever. Yeah, I never had it washed in 22 years.
Phone Staffer Caller: Okay, in two years. Thank you so much. It seems the area needs a thorough cleaning already.
Prospect: Okay.
Phone Staffer Caller: And I just want to confirm some details before we set this up for you on Saturday. Adam, your last name is (redacted). Is this right?
Prospect: Yes.
Phone Staffer Caller: Is this your best callback number to call (redacted) tomorrow?
Prospect: Yeah.
Phone Staffer Caller: Okay, I got that. And the address that’s in (redacted). Right?
Prospect: Yeah.
Phone Staffer Caller: Okay, I got that information. We’d love to send you, Adam, our company details for you to check out and your confirmation for your appointment. What’s the best email where we can send it to?
Prospect: I don’t have an email.
Phone Staffer Caller: Okay, we can send it through text. Is this number (redacted) is a cell phone number, by the way?
Prospect: Uh-huh.
Phone Staffer Caller: Okay, yeah, we can definitely do that then.
Phone Staffer Caller: Okay, so just keep your line open tomorrow, Saturday, May 23 between 2 to 4 p.m. Jeff will call you to give you the estimate for exterior power washing of your house and window cleaning to freshen it up. No obligation at all. Sounds good?
Prospect: Okay.
Phone Staffer Caller: And by the way, Adam, while I have you on the line, if ever you agree with everything with Jeff, how soon are you planning to have your house power wash?
Prospect: Um.
Prospect: In the summer or?
Prospect: Yeah, as soon as you can if it’s the choice.
Phone Staffer Caller: Okay, thank you so much. I’ll take note of that, okay?
Prospect: Uh-huh.
Phone Staffer Caller: And have a great day. We’ll send you the confirmation via text then, okay?
Prospect: Okay, thank you. Goodbye.
