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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Simpsonville

Intro:

(Cold Calling for leads) in Simpsonville, SC: Phone Staffer specializes in home service lead generation through cold calling for leads and outbound outreach. In this transcript, we connected with a homeowner in Simpsonville, SC to generate a free estimate for power washing services. The homeowner listed exterior areas such as siding, roof, gutters, deck and driveway for an itemized quote, and suggested a virtual option if an in-person visit wasn’t feasible. The lead demonstrates how a brief outbound call can convert interest into a booked exterior cleaning appointment. Note: identifying details are redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Simpsonville, SC. If you’re looking to boost your home service lead generation or expand outbound marketing for your company, this example shows an effective approach using cold calling for leads.

Ai Transcript:

Phone Staffer Caller: Hello? Uh huh. Hi, is this Michael?
Prospect: It is. Good afternoon Michael.
Phone Staffer Caller: I’m Gwen by the way from (redacted). How are you today?
Prospect: I’m doing well. It’s good to hear.
Phone Staffer Caller: Well Michael, I was just reaching out. Our team will be working in your area next week and I was wondering if you guys are interested in a free estimate for pressure washing while we’re there.
Prospect: What area are you referring to? (redacted)
Phone Staffer Caller: Yeah, sure you can give me an estimate. That would be awesome.
Prospect: What are the areas you’d like us to look at for you?
Phone Staffer Caller: Uhm, what areas do you typically do?
Prospect: Well, as long as they’re located outside of the home like we do sidings, roofs and gutters, decks and patios.
Phone Staffer Caller: Do you do concrete as well? The driveway?
Prospect: Oh yeah. Okay, so that’s for the driveway.
Phone Staffer Caller: Anything else like maybe your sidings, your exterior?
Prospect: Yeah, sure. If you could just itemize the quote, that’d be good.
Phone Staffer Caller: Okay, awesome. And when was the last time these areas were powerwashed?
Prospect: Probably about four or five years ago. Four or five years ago.
Phone Staffer Caller: That’s okay. Possibly need to refresh soon. But yeah, let me just see here. Would you be available next Thursday for the appointment on June 4?
Prospect: Well, I mean, you’re just going to give me a quote, right? So I might not be available. But it’s fine for you to, this is all exterior so it’s fine for you to take a look.
Phone Staffer Caller: Oh yeah, it just takes 10 to 15 minutes.
Prospect: Well, if you’re not available for an in-person visit, do you have anyone else that my project manager could meet?
Phone Staffer Caller: Well, you know, to check out the sidings and driveway?
Prospect: Uhm, look, I’m not saying that I won’t be there, but I may not be there.
Phone Staffer Caller: Oh, it’s just your complicated schedule. Yeah, so if it’s an external quote or external estimate, just go, feel free and leave the quote in the mailbox or on the door or something like that.
Prospect: Oh, well, here’s the thing. You know, if it’s complicated, we can just do a virtual appointment instead. You know, my project manager could just give you a call and we’ll look up the address. Is that okay?
Phone Staffer Caller: All right, but let me ask you a question. How are you going to give me an estimate if it’s virtual?
Prospect: Well, if there are pictures you could provide, that’s how my project manager could determine it. And of course, if you know the size of your driveway or sidings.
Phone Staffer Caller: There you are. No, no, just be there on Thursday. Okay, all right. Thank you for confirming, sir. It just takes 10 to 15 minutes. We have between 12, 10 a.m. and 12 p.m.
Prospect: Okay, great.
Phone Staffer Caller: All right. So, sir, since my project manager will be contacting you prior to the appointment. Is the best one ever to reach you? This one ending in (redacted)?
Prospect: It is. Okey dokey.
Phone Staffer Caller: Can you also confirm your address for me? (redacted)
Prospect: Just get lost.
Prospect: Well, you know where I live, which I’m curious as to how you got my phone number. How did you get this? Is it off of a list or something?
Phone Staffer Caller: Is it off of a list or something?
Prospect: Oh, well, yeah, my project manager gave me a list to call. He said it was from public record. The info we have correct.
Phone Staffer Caller: I have one to scan the (redacted) (redacted).
Prospect: Yeah, you’re correct. That is correct. I think you and zip code here is 29681.
Phone Staffer Caller: Let me just note this here. Yes, sir. I’d love to give you more details about our company and the confirmation for the appointment. What’s the best email I can send it to?
Prospect: No, you don’t need to send me when you get there. If I choose to go for it and I’ll give you the email address at that time.
Phone Staffer Caller: Oh, yeah, sure. I mean, there’s no obligation to it whatsoever. But this phone number received text. I can just send it by a text. If you know, you’re not sure. Sure. Okey dokey.
Prospect: Thank you so much, Michael.
Phone Staffer Caller: Yeah, I’ll just put this in for you. Again, that’s going to be on Thursday on June 4th. 12.
Prospect: Okay.
Phone Staffer Caller: Well, will you be the one to assist them during the appointment?
Prospect: Yes. Yes. Yes.
Phone Staffer Caller: Awesome. Okay, I’ll just set this up for you and send you the confirmation shortly. Do you have any questions?
Prospect: No, not doing.
Phone Staffer Caller: All right. Thank you very much. Have a good day.
Prospect: You’re welcome, Michael. Bye-bye.