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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Elizabeth (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Saint Louis

Intro:

Phone Staffer specializes in cold calling for leads and home service outbound lead generation to help service companies grow their client base. In Saint Louis, MO, we reached out to a homeowner to generate a lead for exterior cleaning services, offering a free estimate since we would be in the area next week. The prospect was interested in power washing the siding, and an appointment was booked for 3:00–4:00 pm on June 1st.

This is a power washing lead, but would also work well for roofing companies in Saint Louis, MO. If you’re looking to improve your home service lead generation or bolster outbound efforts to get more leads for your company, this example demonstrates how cold calling can convert interest into a booked estimate. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Yes, hello? Hi, good afternoon, Elizabeth? Yes.
Phone Staffer Caller: Hi Elizabeth, I’m calling if you are still in (redacted). This is Cherry with (redacted).
Prospect: Yeah, I am. Oh, perfect.
Phone Staffer Caller: The reason why I’m calling is because we will be visiting your area next week. And since we will be there, our estimator will give a free estimate on the exterior part of the house that needs cleaning and washing. And that is for free, by the way.
Prospect: May I know, was the last time you had your exterior part of the house washed? I have never had it washed.
Phone Staffer Caller: Oh, I see. That’s okay. Elizabeth, may I know what specific areas you wanted us to check? Let’s say your siding, patio, driveway, porch.
Prospect: I mean, pretty much probably the only thing I would be interested in is having my siding powerwashed.
Phone Staffer Caller: Okay, siding. So that’s it?
Prospect: Yeah, because it’s a split level and it only has like half siding because about half of it is brick.
Phone Staffer Caller: Oh, I see. That’s okay. Yeah, definitely. We can do it for you. We can check it on Monday. That would be 3 p.m. to 4 p.m. That is June 1st.
Phone Staffer Caller: And Elizabeth, your last name is Plate, P-L-A-T-E or Plate? Actually, it’s Platte.
Prospect: Oh, Platte. I’m sorry.
Phone Staffer Caller: That’s okay. Okay, Elizabeth. Sounds so fancy.
Prospect: All right.
Phone Staffer Caller: And this is your best phone number, right? Ending in 6867?
Prospect: Uh-huh. Yeah.
Phone Staffer Caller: Okay. And again, your address is (redacted).
Prospect: Okay.
Phone Staffer Caller: Yeah, before anything else, Elizabeth, do you have your best email address where I can send all the details of this appointment as well as the company information?
Prospect: Yeah, it’s (redacted).
Phone Staffer Caller: Okay, so (redacted). Yes. Got it.
Prospect: Got it.
Phone Staffer Caller: Perfect. So, again, Elizabeth, your appointment would be on June 1st, Monday, 3 p.m. to 4 p.m. And our estimator will send you a text message prior to the appointment and will send you all the details regarding your appointment on the best email address that you provided. So they will check your sightings on Monday.
Prospect: Awesome. Thank you so much.
Phone Staffer Caller: You’re welcome. And, Elizabeth, if you have inquiries regarding power washing or anything that you wanted to know regarding power washing, you can definitely approach our estimator and they will be the one to provide you those details. Okay?
Prospect: Awesome. Thank you.
Phone Staffer Caller: You’re welcome and have a great day. Thank you so much for your time. Thank you, too. Thank you. Bye-bye.