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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Thao (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Myrtle Beach

Intro:

At Phone Staffer, we specialize in home service lead generation and outbound marketing for service providers through cold calling. This is a (power washing lead) in (Myrtle Beach, SC). In the transcript, we connected with a homeowner to offer a free exterior cleaning estimate while we’re in the area next week, with the estimator scheduled to visit on June 12. The conversation showed interest in siding and a small patio area, and confirmed scheduling details with the prospect noting that there would be no charge until a decision is made. While this is a power washing lead, the same approach would also work well for roofing companies in Myrtle Beach, SC, illustrating how cold calling for leads can help home service companies get more business.

Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Yes. Are we ready? Hi. Just a minute. Just a minute. Hello. Hello. Yes ma’am. Hi, good day. This is Sherry with (redacted). I am calling because we will be in your area next week working on some of the neighbor’s properties and since we are there, our estimator will give a free estimate on the exterior part of your house that needs cleaning and washing and that is for free by the way. Just wanted to know if when was the last time you had your exterior part of the house washed?
Prospect: Last year.
Phone Staffer Caller: Oh, last year. So, Nisreen, since we will be having a free estimate on your area, may I know what specific areas you want us to check like your siding, driveway?
Prospect: Like all of it.
Phone Staffer Caller: Oh, all of it. So, can you give me like a specific example of the areas that you wanted us to check first? Like around the house.
Prospect: Okay, around the house.
Phone Staffer Caller: So, siding is included, right?
Prospect: Yes.
Phone Staffer Caller: Okay. So, siding, how about the driveway?
Prospect: Not necessarily.
Phone Staffer Caller: Okay. Let’s say siding, how about your porch?
Prospect: No.
Phone Staffer Caller: Patio?
Prospect: Yeah, maybe patio. I just have like a little piece of concrete.
Phone Staffer Caller: Okay. So, I’ll just put right here, siding and patio and then when they reach your property next week, you can add the areas that you wanted them to check. So, they will be there.
Prospect: Let me check for a while. They will be there next week.
Phone Staffer Caller: Oh, I think they will be there 12. Let me see. One, two.
Phone Staffer Caller: They will be there on the 12th. That is Friday. So, Friday. That is June 12th.
Prospect: Will you prefer in the morning or in the afternoon?
Phone Staffer Caller: Afternoon is fine.
Prospect: Okay. So, how about 12 pm to 2? Are you good?
Prospect: Yeah. But do they knock the door on me or? They usually send you a text message or call you to make sure that there is someone inside the property.
Prospect: And Nisreen, just to confirm, your last name is (redacted) and this is your best phone number ending in (redacted), right?
Phone Staffer Caller: Yes.
Prospect: Perfect. And this is your address, the (redacted).
Phone Staffer Caller: Yes.
Prospect: Perfect. All right. So, Nisreen, since we will be doing the appointment on the 12th of June, do you have your best email address where we can send a confirmation message as well as the company information?
Phone Staffer Caller: Perfect. (redacted).
Prospect: One, two, three. One, two, three. Five. Five at iCloud. Got it. iCloud.com.
Phone Staffer Caller: So, just to recap, Nisreen, our estimator will be there June 12th, 12 pm to 2 pm. And again, you provided me your best email address. I’m going to send all the information needed right there, especially the confirmation of this appointment and the company information as well.
Prospect: Okay. And it will be no charge until we decide the job, right?
Phone Staffer Caller: Yes. Yes, that’s correct. Yeah, that’s correct.
Prospect: All right. So, Nisreen, thank you so much for your time. Have a great weekend. Bye-bye.
Phone Staffer Caller: You do the same. Thank you. Bye. Thank you.