Type: Power Washing
Lead Grade: A
Name: Tony (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wake Forest
Intro:
Phone Staffer specializes in cold calling for leads and home service outbound lead generation to help get more leads for home service companies. In this transcript, we reached out to a homeowner in Wake Forest, North Carolina to schedule a free estimate for exterior power washing of the house, including the driveway and sidewalks. The estimator will provide an accurate quote during a virtual appointment, and the lead was set for a virtual visit to discuss the price. This is a power washing lead, but would also work well for roofing companies in Wake Forest, NC, or other exterior trades. If you’re looking to boost your home service lead generation through outbound marketing, this example demonstrates how cold calling for leads can translate into booked appointments and new business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, is this Tony?
Prospect: What do you need?
Phone Staffer Caller: I’m looking for your Tony Redacted.
Prospect: What do you need?
Phone Staffer Caller: Hi, this is Richard with (redacted), Sir. And we’re going to be working at (redacted) this week and next week. So I’d like to set up a drop-by to give you a free estimate for power washing.
Prospect: For house?
Phone Staffer Caller: Yes, for the exterior part of the house, Sir. Like driveway, sidewalk, whole house or the deck of the patio, Sir.
Prospect: Ok, how much?
Phone Staffer Caller: So the estimator will be the one that’s going to give us the accurate quote or estimate, Sir.
Phone Staffer Caller: So what we’re going to do is set up an appointment for an estimator to go out there and give you the price. What day can you come in?
Prospect: Thursday, March 19th between 3 and 5 in the afternoon. Is that ok with you?
Phone Staffer Caller: Ok. Alright, by the way, the address is (redacted).
Prospect: Thank you.
Phone Staffer Caller: And the best contact number, Sir, is the one you’re using right now which ends at (redacted), right?
Prospect: Ok.
Phone Staffer Caller: Alright, thank you, Sir. And talking to Tony Redacted, is that correct?
Prospect: Uh-huh.
Phone Staffer Caller: Thank you Tony Redacted.
Prospect: And yes, what part of the house would you like to have estimated?
Phone Staffer Caller: Thank you, see you.
Phone Staffer Caller: Oh, by the way Sir, what part of the house would you like to have estimated Sir?
Phone Staffer Caller: What do you like, that is better for you?
Phone Staffer Caller: So, is it the whole house, driveway, sidewalk?
Prospect: No, no, house, house, only house.
Phone Staffer Caller: The whole house, thank you Tony.
Prospect: House, got it, house.
Phone Staffer Caller: The whole house, thank you Sir.
Prospect: And yes, is there a valid email address where we can send the confirmation to?
Phone Staffer Caller: Ok.
Prospect: Do you have an email address?
Phone Staffer Caller: Better for my record.
Prospect: Ok, thank you Sir.
Phone Staffer Caller: Oh, by the way Tony, our appointment is going to be done virtually only, ok? So, the SMA will just give you a call, is that ok with you?
Prospect: Ok, thank you.
Phone Staffer Caller: Ok, one last thing Tony Redacted, and did you remember when was the last time you had the house power washed? Was it a year ago or two years ago maybe?
Prospect: Ok.
Phone Staffer Caller: Sir, did you remember when was the last time you had your house power washed? Was it a year ago or two years ago?
Prospect: Power washed, yeah.
Phone Staffer Caller: Yeah, so did you remember when was the last time you did it? Is it last year?
Prospect: The year, repeat?
Phone Staffer Caller: Did you remember when was the last time you had your house cleaned Sir? Was it a year ago or two years ago?
Prospect: You can do a syntax, better for me.
Phone Staffer Caller: Oh, sorry, you can’t remember when was the last time you cleaned your house?
Prospect: Yes.
Phone Staffer Caller: Only for cleaning.
Prospect: Yes, only for cleaning.
Phone Staffer Caller: Did you remember if you cleaned it last year or two years ago Sir?
Prospect: Only signing.
Phone Staffer Caller: I’m sorry, I can’t understand what you’re trying to say Sir.
Prospect: Somebody don’t speak Spanish?
Phone Staffer Caller: It’s ok, it’s ok Sir.
Prospect: But it’s ok, we’re all set here for March 19th for the virtual appointment between 3 and 5 in the afternoon, ok?
Phone Staffer Caller: Ok, thank you.
Prospect: Alright, thank you Sir.
Phone Staffer Caller: Navigate thing.
Prospect: Thank you.
Type:
Lead Grade: A
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
(power washing lead) in Raleigh, NC. At Phone Staffer, we specialize in cold calling for leads and home service outbound lead generation to help power washing crews, roofing companies, and other home service providers grow their customer base. In this transcript, we cold called a homeowner in Raleigh to generate a lead for power washing services. The homeowner expressed interest in an exterior estimate for the house siding and driveway, and a pre-estimate was discussed. Personal details have been redacted to protect privacy. This example shows how outbound marketing and cold calling for leads can help home service companies get more business. While this is a power washing lead, the same approach would also work well for roofing companies and other home services in Raleigh, NC.
Ai Transcript:
Phone Staffer Caller: Hello, this is Christopher.
Prospect: Who is this?
Phone Staffer Caller: Hello, coming here with (redcated).
Prospect: What? With (redcated). What’s that?
Phone Staffer Caller: We’ll be doing some Powerwashing work at Raleigh.
Prospect: I’d like to check if you’re going to be interested in the estimates. For the exterior of your house, your driveway.
Phone Staffer Caller: Oh, oh, oh, Powerwasher.
Prospect: Oh man, I’m not even trying to be funny. I actually got a brand new Powerwasher for Christmas.
Phone Staffer Caller: Oh, I see. I just got one. But just take note that this has no contract and obligation, okay? And it’s up for you if you’re going to be interested or not in the future. Okay? I mean, if you want to come and look at it, I’ll be free of charge. But yeah, I’m pretty much in charge of the Powerwashing this year. They brought me a new one. Yeah, it’s just a pre-estimate. You can decide whether you’d be interested or not in the future, like what I mentioned.
Prospect: Oh, well, if you’re going to be in the area, I’ll take your estimate. Okay, great.
Phone Staffer Caller: So we have a schedule on – hold on. The earliest schedule that we have will be on – we have on Friday. That’s on the 20th. Are you available on Friday? Hold on. Let me get my calendar.
Prospect: All right. Try again. That 20th sounds real familiar. Hold up. This is March. Mm-hmm. That’s correct.
Phone Staffer Caller: Okay. Friday is two days away. What time are you talking? Because I have a doctor’s appointment at 8.40 a.m., which means I probably won’t be back into the house until like after 11 because I take cabs. It ain’t never one time.
Prospect: We have a schedule at 1.30 to 3 and 3 to 4.30 p.m.
Phone Staffer Caller: Oh, okay. I can do the 1 to 3. I’ll be back by then.
Prospect: Okay, great. So is this Friday the 20th, 1 to 3? That is correct.
Phone Staffer Caller: Okay, yeah. My doctor’s appointment is at 8.40 a.m., so I’ll be back by 1.
Prospect: So just to confirm, that’s on Friday, March 20th, 1.30 to 3 p.m., right? Yes, ma’am.
Phone Staffer Caller: All right. So may I ask, Christopher, when was the last time you had your house power washed so that I can take note of that?
Prospect: Ooh, that’s a good one. It’s probably been about a year or so ago, and the funny part was the lady that was coming through. I was about to ask you if you ever gave me, because it was a lady that came through, and they did the front. Oh, okay. And that’s the last time I did it.
Phone Staffer Caller: They did the front of your house, your backyard? Just the front of the house, where you can see it from the street. They did that for free, and they said I wanted the rest of the house done to call them, but I told them the same thing, you know what I’m saying? I normally do it, but they said it was free, so I said, yeah. So it’s been about a year, a year and a half. No worries.
Prospect: So let me also ask you, what specific area needs power washing? What specific area in your house needs power washing? Is it the side? The main part would be the face of the house, the left side of the house, and the front of the house, because that’s what you see when you come down the street.
Phone Staffer Caller: Oh, okay. So that would be the main porch? Yeah. Left side and front of the house facing the main street. Yes, when you’re coming down from, what’s that, Lujo?
Prospect: Okay.
Phone Staffer Caller: So Christopher’s (redacted), that’s your first and last name, is that correct?
Prospect: Yes.
Phone Staffer Caller: And your number is ending in (redacted), right?
Prospect: Yes.
Phone Staffer Caller: And your address is at (redacted)?
Prospect: Yes.
Phone Staffer Caller: Good. So, great. Do you have an email address where we can send the confirmation to?
Prospect: No, I just don’t take text. I don’t have an email.
Phone Staffer Caller: Okay. All right. So, Christopher, just to confirm, the estimator will contact you 15 to 30 minutes before the schedule, and that’s on Friday, March 20th, 1.30 to 3 p.m., okay?
Prospect: Okay.
Phone Staffer Caller: You have to leave a note for your driver. This is going to sound unusual, but you’re lucky that I answered the phone, because I don’t answer to Christopher. I really don’t, because Christopher, I thought you was a bill collector. I almost hung up on you.
Prospect: So have your driver call and ask for Heavy, H-E-A-V-Y. That’s not a joke. That’s my name. Because if they say, hello, Christopher, like you did, I almost hung up.
Phone Staffer Caller: Oh, okay, okay. So this H-E-A-V-Y? Yeah, that is me. That is Christopher. That’s my name. But if you ask, yeah, that’s my name. But when you call my phone and ask for Christopher, I think you’re a bill collector, and I’m going to hang up.
Prospect: You got lucky that I talked to you today. When you said, hello, Christopher, I almost hung up. I don’t know if you understood, if you picked up on it. When you said that, my attitude, I said, who is this? Because I automatically told you I was a bill collector.
Phone Staffer Caller: So you tell your driver, if they don’t want to get hung up on, ask for Heavy.
Prospect: Oh, okay, okay. All right. Just put a note on that, that the estimator should ask for Heavy.
Phone Staffer Caller: But Heavy is just your nickname, right? Your full name is Christopher (redacted). That’s a year on legal documents, but we ain’t signed nothing yet.
Prospect: Okay, no worries, Christopher. Thank you so much for your time. Heavy.
Phone Staffer Caller: Oh, yeah, Heavy, yeah.
Prospect: All right. I will see your driver Friday.
Phone Staffer Caller: All right. Thank you so much for that. You have a great day, okay?
Prospect: All right. You have a wonderful rest of your day. Okay, thank you. Bye-bye.
Type:
Lead Grade: A
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling for leads and outbound marketing for home service companies. In Raleigh, North Carolina, we contacted a homeowner to generate a lead for power washing services. The homeowner expressed interest in exterior power washing for the front and visible areas of the house and driveway and requested a no-obligation pre-estimate; an estimator visit was discussed and tentatively scheduled.
This is a power washing lead, but would also work well for roofing companies in Raleigh, NC. If you’re looking to boost your home service lead generation or scale your outbound efforts, this example shows how cold calling for leads can help you get more business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, this is Christopher.
Prospect: Who is this?
Phone Staffer Caller: Hello, coming here with (redacted). What? With (redacted). What’s that?
Prospect: We’ll be doing some Powerwashing work at Raleigh. I’d like to check if you’re going to be interested in the estimates. So that’s for the exterior of your house, your driveway.
Phone Staffer Caller: Oh, oh, oh, Powerwasher. Oh man, I’m not even trying to be funny. I actually got a brand new Powerwasher for Christmas.
Prospect: Oh, I see. I just got one. But just take note that this has no contract and obligation, okay? And it’s up for you if you’re going to be interested or not in the future. Okay? I mean, if you want to come and look at it, I’ll be free of charge. But yeah, I’m pretty much in charge of the Powerwashing this year. They brought me a new one. Yeah, it’s just a pre-estimate. You can decide whether you’d be interested or not in the future, like what I mentioned.
Prospect: Oh, well, if you’re going to be in the area, I’ll take your estimate.
Phone Staffer Caller: Okay, great. So we have a schedule on – hold on. The earliest schedule that we have will be on – we have on Friday. That’s on the 20th. Are you available on Friday? Hold on. Let me get my calendar.
Prospect: All right. Try again. That 20th sounds real familiar. Hold up. This is March. Mm-hmm. That’s correct.
Phone Staffer Caller: Okay. Friday is two days away. What time are you talking? Because I have a doctor’s appointment at 8.40 a.m., which means I probably won’t be back into the house until like after 11 because I take cabs.
Prospect: It ain’t never one time. We have a schedule at 1.30 to 3.00 and 3.00 to 4.30 p.m.
Phone Staffer Caller: Oh, okay. I can do the 1.00 to 3.00. I’ll be back by then.
Prospect: Okay, great. So is this Friday the 20th, 1.00 to 3.00? That is correct.
Phone Staffer Caller: Okay, yeah. My doctor’s appointment is at 8.40 a.m., so I’ll be back by 1.00.
Prospect: Okay. So just to confirm, that’s on Friday, March 20th, 1.30 to 3 p.m., right?
Phone Staffer Caller: Yes, ma’am.
Prospect: All right. So may I ask, Christopher, when was the last time you had your house power washed so that I can take note of that?
Phone Staffer Caller: Ooh, that’s a good one. It’s probably been about a year or so ago, and the funny part was the lady that was coming through. I was about to ask you if you ever gave me, because it was a lady that came through, and they did the front. Oh, okay.
Prospect: And that’s the last time I did it. They did the front of your house, your backyard? Just the front of the house where you can see it from the street. They did that for free, and they said I wanted the rest of the house done to call them. But I told them the same thing, you know what I’m saying? I normally do it, but they said it was free, so I said, yeah.
Prospect: So it’s been about a year, a year and a half. No worries.
Prospect: So let me also ask you, what specific area needs power washing? What specific area in your house needs power washing? Is it the side?
Phone Staffer Caller: The main part would be the face of the house, the left side of the house, and the front of the house, because that’s what you see when you come down the street.
Prospect: Oh, okay. So that would be the main porch?
Prospect: Yeah. Left side and front of the house facing the main street. Yes, when you’re coming down from, what’s that, Lujo?
Phone Staffer Caller: Okay. So Christopher’s (redacted), that’s your first and last name, is that correct?
Prospect: Yes.
Phone Staffer Caller: Okay, and your number is ending in (redacted), right?
Prospect: Yes.
Phone Staffer Caller: Okay, and your address is at (redacted)
Prospect: Yes.
Phone Staffer Caller: Okay, great. So, yeah, just one more thing. Do you have an email address where we can send the confirmation to?
Prospect: No, I just don’t take text. I don’t have an email.
Phone Staffer Caller: Okay. All right. So, Christopher, just to confirm, the estimator will contact you 15 to 30 minutes before the schedule, and that’s on Friday, March 20th, 1.30 to 3 p.m., okay?
Prospect: Okay.
Phone Staffer Caller: You have to leave a note for your driver. This is going to sound unusual, but you’re lucky that I answered the phone because I don’t answer to Christopher. I really don’t because Christopher, I thought you was a bill collector. I almost hung up on you. So have your driver call and ask for Heavy, H-E-A-V-Y. That’s not a joke. That’s my name. Because if they say hello, Christopher, like you did, I almost hung up. I don’t know if you understood. If you picked up on it, when you said that, my attitude, I said, who is this? I automatically told you I was a bill collector. So you tell your driver if they don’t want to get hung up on, ask for Heavy.
Prospect: Oh, okay, okay.
Phone Staffer Caller: All right. Just put a note on that that the estimator should ask for Heavy. But Heavy is just your nickname, right? Your full name is Christopher (redacted). That’s a year on legal documents, but we ain’t signed nothing yet.
Prospect: Okay, no worries, Christopher. Thank you so much for your time. Heavy.
Phone Staffer Caller: I will see your driver Friday.
Prospect: All right. Thank you so much for that. You have a great day, okay?
Prospect: All right. You have a wonderful rest of your day. Okay, thank you. Bye-bye.
Type:
Lead Grade: A
Name: Irving (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing for contractors through cold calling. In this transcript, we reached out to a homeowner in (location of transcript) to offer a free exterior powerwashing estimate for the siding and driveway, and to book a visit with an estimator. The homeowner, Irving, confirmed interest and a slot was scheduled for Friday, March 20, between 3:00 and 4:30 p.m. The conversation clarified that the siding needed powerwashing, with the estimator to follow up. This is a power washing lead, but would also work well for roofing companies in (location). If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this is an effective strategy. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Prospect: Hello, this is Irving.
Prospect: This is who? This is Irving. This is Irving. This is Irving, yes.
Phone Staffer Caller: Hi Irving, good to meet you. I’m (redacted).
Phone Staffer Caller: So we do some Powerwashing work at Trolley and I’d like to check if you’re going to be interested with a free estimate.
Prospect: I’m sorry, can you start over please?
Phone Staffer Caller: Yeah, we offer free estimates for the exterior of your house like the patio, driveway. So I’d like to check if you need some Powerwashing.
Prospect: Yeah, I do need my own Powerwash, yeah.
Prospect: Oh, you have your own Powerwashing? No.
Phone Staffer Caller: Oh, okay. So are you going to be interested for the free estimate?
Prospect: Yes.
Phone Staffer Caller: Okay, great. Alright, so Irving, we have a schedule that will be on, hold on, that’s on Friday the 20th. Are you available on that day?
Prospect: Yes.
Phone Staffer Caller: Okay, great. So we have a schedule 1.30 to 3.00 p.m. and 3.00 to 4.30 p.m. Let’s do 4.30. 3.00 to 4.30.
Prospect: Okay, so that’s Friday, March 20th at 3.00 to 4.30 p.m.
Prospect: Mm-hmm.
Phone Staffer Caller: Okay, and also I’d like to check when was the last time you had your house Powerwashed?
Prospect: It’s been a few years.
Prospect: A few years.
Phone Staffer Caller: So you hired someone?
Prospect: Yes.
Phone Staffer Caller: Okay. And may I know what’s the specific area of the house that needs Powerwashing?
Prospect: I don’t know. There’s a tree on that side. I don’t know which side it is, but there’s a tree on that side that’s green and dirty.
Prospect: Oh, there’s a tree? Yeah.
Prospect: And green? Yeah, and dirty.
Prospect: Green and dirty. So is it outside, like the siding, walkway?
Prospect: Outside, yeah.
Prospect: Siding?
Prospect: Mm-hmm.
Phone Staffer Caller: Okay. All right, so I’ll just take note here that you need Powerwashing for the siding and walkway of the house. Is that correct?
Prospect: No, I don’t need a walkway, Dawn.
Prospect: Oh, okay, only the siding.
Prospect: Unless it’s included, yeah.
Phone Staffer Caller: Okay. All right, so I just put dirty on the siding, right?
Prospect: Mm-hmm.
Phone Staffer Caller: Alright, so your name is Irving (redacted), is that correct?
Prospect: Yeah.
Phone Staffer Caller: Okay, and your phone number is (redacted), right?
Prospect: Yeah.
Phone Staffer Caller: Okay, and your address is at (redacted), correct?
Prospect: Yeah.
Phone Staffer Caller: Okay, and may I know your email address that we’re sending the confirmation to?
Prospect: (redacted)
Phone Staffer Caller: Okay, let me repeat that. (redacted). Is that correct?
Prospect: (redacted)
Phone Staffer Caller: You’ll be the one assisting the estimator, correct?
Prospect: Yeah.
Phone Staffer Caller: Okay. So, yeah, okay. So, just to confirm, the schedule will be on March 20th, Friday. That’s between 3 to 4 p.m., and the estimator will contact you 15 to 30 minutes prior to the schedule. Okay, Irving?
Prospect: Okay.
Phone Staffer Caller: Okay. Okay, thank you so much for your time. I think I got all what I need, and you have a great day. Thank you.
Prospect: Okay, bye-bye.
Phone Staffer Caller: All right, bye.
Prospect: Okay, bye-bye.
Type:
Lead Grade: B
Name: Marouf (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
We specialize in home service lead generation through cold calling and outbound marketing for home service companies. In Tennessee, we cold called homeowners to generate leads for our clients. The transcript shows a (Power washing lead) in Tennessee, where the estimator offered a free exterior power washing estimate for the entryway and driveway, and the homeowner expressed interest in a quote with a possible Friday visit between 4:30 and 6:00 PM. The homeowner also provided contact details and requested an email with quotations. This is a (Power washing lead) in Tennessee, but would also work well for roofing companies in Tennessee. If you’re looking to improve your lead generation through cold calling for leads or outbound marketing for home service companies, this example demonstrates how to get more leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, I’m Marouf.
Phone Staffer Caller: Hi. Yes, can I help you?
Phone Staffer Caller: Oh yeah, I’m Marouf.
Phone Staffer Caller: I’m from (redacted).
Phone Staffer Caller: I’m sorry, I didn’t hear anything you were saying.
Phone Staffer Caller: This is Gilles from (redacted).
Phone Staffer Caller: And we are calling because we will be at (redacted) this week and we’re going to do a powerwashing with a few of the houses nearby and we want to see if our estimator can drop by to give you a free estimate for powerwashing house exteriors.
Prospect: I don’t need a powerwash for the house exterior.
Prospect: If I need a powerwash, it will be for the entryway and the driveway and the concrete.
Prospect: Oh yeah, it’s a free estimate.
Prospect: Like they will estimate the area and then they can… Yeah, they can give me a quote for the entryway and the sideway and the driveway.
Prospect: That’s fine.
Prospect: Is it okay to stop by there maybe on Friday?
Prospect: Right.
Prospect: What time?
Phone Staffer Caller: Okay, let me check here.
Phone Staffer Caller: If afternoon available, like between 4.30 to 6.00? In the evening?
Prospect: Yeah. I guess that should be fine if I’m around, I guess.
Phone Staffer Caller: Okay, sure.
Prospect: And it is (redacted)?
Prospect: Yes.
Prospect: And the phone number (redacted), is this the best (redacted) number to give you…
Prospect: Yeah, but how did you get my number, mind me asking you?
Phone Staffer Caller: Oh, sure, sure.
Phone Staffer Caller: No worries about that.
Phone Staffer Caller: It was on the public records.
Phone Staffer Caller: It was provided to me by the project manager, the estimator as well.
Phone Staffer Caller: They give this number to reach out.
Phone Staffer Caller: The number is a public number, it’s not a personal number.
Phone Staffer Caller: I wonder how is it on the public record.
Prospect: Oh, I see.
Prospect: Well, I don’t have much more idea about one, but you can ask…
Prospect: Anyways, okay.
Prospect: That’s fine.
Prospect: Are you guys from Memphis or are you guys out of Nashville?
Prospect: I’m sorry?
Prospect: Are you guys here local in Memphis?
Prospect: No, but our company is within this state on Tennessee, so they are coming around on the different areas, different address.
Prospect: So as of right now, they are on this area, so yeah, they want to stop by.
Prospect: And by the way, do you have an email?
Prospect: That way we can send you our company details, the quotations.
Prospect: Yeah, (redacted) (redacted) at Yahoo.com.
Prospect: (redacted) at Yahoo.com.
Prospect: Gotcha.
Prospect: Yeah, (redacted) at Yahoo.com, okay?
Prospect: (redacted)
Phone Staffer Caller: And this is Marouf Redacted that I’m speaking with right now?
Prospect: Yes.
Phone Staffer Caller: Well, yeah, we’ll give you a call before arriving on Friday.
Phone Staffer Caller: That will be on March 20, between 4 and 6, and we’ll send you an email.
Phone Staffer Caller: Okay?
Prospect: Thank you.
Prospect: Yeah, I think that’s it for me, and you’ll be processed during that time, right?
Prospect: You’ll be at home?
Prospect: Thank you, buddy.
Prospect: All right, thank you.
