Type: Power Washing
Lead Grade: A
Name: Karen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Greenville
Intro:
(Power Washing Lead) in Greenville, SC
At Phone Staffer, we specialize in cold calling for leads, home service lead generation, and outbound marketing for home service companies. In this transcript, we reached a homeowner in Greenville, SC to offer a free exterior power washing estimate for gutter lines. The lead expressed interest, and an appointment was scheduled for the coming Monday between 8 and 10 am. We captured the best email and phone contact to send the confirmation, while all personal details are redacted to protect privacy.
This example demonstrates how cold calling for leads and home service outbound lead generation can deliver qualified appointments for power washing, and it also shows how the same approach can work for roofing companies and other services in Greenville, SC. If you’re looking to Get More Leads for a home service company or boost outbound marketing to generate more roofing or exterior cleaning projects, this call flow provides a practical template. All redacted information is preserved to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, is this Karen?
Lead: Yes, this is Karen.
Phone Staffer Caller: Hello. Oh yes, hello ma’am. This is Lynn by the way with (redacted). How are you today?
Lead: Good.
Phone Staffer Caller: I don’t know who you are. Oh, my apologies. Again, this is Lynn with (redacted). We’re reaching out because our team will be working on (redacted) next week. So I just wanted to let you know that we’re offering a free estimate for exterior powerwashing. Would you be interested by any chance? You can give me a free estimate.
Lead: Yes. Oh, sure.
Phone Staffer Caller: May I ask what are the possible areas that you might need to be powerwashing or you might want to have an estimate for? It would just be the gutter lines. That’s all.
Lead: We’re hardy bored here. Gutter lines.
Phone Staffer Caller: All right. When was the last time you had the gutter lines cleaned or powerwashed? Do you still remember? It’s a new house, so it’s been two years.
Lead: Two years.
Phone Staffer Caller: Okay. Yeah, we will be in the area next week from Monday to Friday. Would you be available this Monday between 8 to 10 in the morning?
Lead: Yes, we would.
Phone Staffer Caller: Okay. Are you the one who will assist the estimator ma’am or is there someone?
Lead: Yes.
Phone Staffer Caller: Okay. So between 8 to 10. Let me quickly confirm you are still on (redacted). Correct?
Lead: That’s correct. That’s correct.
Phone Staffer Caller: All right. And I’m speaking with Miss Karen Redacted, right?
Lead: That’s correct. Thank you, Karen.
Phone Staffer Caller: We will be sending you the appointment confirmation. May I ask what would be the best email to send it to?
Lead: Yes, send it to (redacted).
Phone Staffer Caller: Thank you. That would be (redacted). Perfect. Right. And the best number to contact you is also the one ending in (redacted), right?
Lead: Correct.
Phone Staffer Caller: Okay. Thank you. Yeah, that’s everything I need for now. We will be there next week. We’ll see you between 8 to 10, ma’am. And I’ll show our estimator will be calling you before the appointment. So please keep your line open. Okay. Thank you.
Lead: All right. Thank you for your time and have a great day. Bye bye.
Phone Staffer Caller: You too. Bye bye.
Type:
Lead Grade: C
Name: Gissell (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Cold Calling for leads in York, Pennsylvania: At Phone Staffer, we specialize in home service lead generation and outbound lead generation for home service companies through cold calling for leads. In this transcript, we reached a homeowner in York, PA to offer a free power washing estimate for exteriors. The lead expressed interest in power washing, and a brief 10–15 minute follow-up call was scheduled for Monday between 2:00 and 4:00 p.m. with the option to conduct the call in Spanish. This illustrates how cold calling for leads can help home service companies Get more leads and build a booked pipeline for power washing and related exterior cleaning services.
This is a power washing lead, but would also work well for roofing companies in York, PA, or other home services, since outbound marketing for home service companies can be adapted to multiple verticals. If you’re looking to improve your home service lead generation or outbound efforts to get more leads for your company, this case demonstrates effective phone leads and canvassing for leads that can be applied to roofing, siding, gutter cleaning, and other services. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Is this Gissell? Yes. I am hello again. I am back with (redacted). I am reaching out because we are going to be working at (redacted) next week to provide a free powerwashing estimate. So I was wondering if we can drop by to give you a free estimate as well for powerwashing?
Lead: For what? For Powerwashing. Powerwashing. Powerwashing. Yes ma’am. Powerwashing Exteriors. So we are actually providing a free no obligation estimate. We wanted to just give a free evaluation to give you a free code of what we could do. I mean if you are not ready right now at least you have the info that you need in case you are ready in the future. I mean if you are available for just a phone call for 10 minutes on Monday. But I don’t know what is the power? Powerwashing is when you have very high molds or very hard to get dirt in your walls, sidings or roof or garage doors that you want to get cleaned. So that’s actually what we do. So we are in the market for over 30 years and we are using state of the art equipment. And for now no worries because this is not the service yet. We just actually wanted or our estimator just wanted to give you a call for about just 10 to 15 minutes to provide you a free estimate on powerwashing. I think I don’t need that right now. Yeah that’s actually okay ma’am since this is not the service yet. This is only just an estimate just in case you need it in the future at least you have the info that you need. No worries because you don’t need to proceed. We just wanted to give you a free code of what we could do. And there’s no hassle because the estimator won’t come to your house. They will just give you a call and the call will just about 10 to 15 minutes. Just how easy it is. And you have your free estimate already. No cost actually. Okay. Why not now? Later? Yeah on Monday. Are you good on Monday? Monday? You call me Monday? Yeah. Are you available? Yeah but it’s better in Spanish. Yeah they can actually or I can put it here that you guys are speaking in Spanish. I can put it here on our or on my notes so that they can give you an estimator who can speak Spanish. So I actually have a schedule here on Monday. Do you prefer to call morning or afternoon? Afternoon. I have a schedule here 2pm to 4pm. Would it work for you? Between 2 to 4? Yes. Okay. So I just want to ask ma’am. Do you have a specific area in mind that you want to get an estimate with? Like roof, wall, siding, patio, any of that? Just the whole area or just the whole house? Whole house. Okay. So yeah. Let me just confirm the info that I need here ma’am. I have Gissell (redacted) right? G-I-S-S-E-L-L and then H-I-D-A-L-G-O. Is this correct? Yes. Okay. And the location or your full address is (redacted) in York, Pennsylvania. Is that right? Yes. And the phone number that we can call you on Monday is the one that ends in (redacted)? Yes. Okay. And do you happen to have any email ma’am so that in case we need to send you the estimate confirmation? That’s not working right now. Maybe for Monday. It’s okay. Let me just add it here. And I think I pretty much have everything here. So I just want to make sure. You never power wash your house before right? Okay. Alright. Let me take note of that. And I think I have it here. So yeah. Just a quick recap. This is going to be on Monday. It will going to be done via phone call. This will going to be on 2 p.m. to between 2 p.m. to 4 p.m. The estimate will going to be last for about 10 to 15 minutes. So they might call you on Monday once again. And just to make sure you will be the one who will going to be answering that right? Okay. Okay. Alright. Thank you so much ma’am. Have a good one. Bye. Thank you. Bye.
Type: Power Washing
Lead Grade: A
Name: Ryan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Poughquag
Intro:
Phone Staffer specializes in cold calling for leads and home service lead generation for home service companies through outbound outreach. In this transcript, we cold called homeowners in Poughquag, NY to generate leads for our clients. The lead was interested in a power washing estimate for a townhouse property and requested pricing for the front elevation, the garage elevation, and the back deck area, with an appointment proposed for a morning slot. This is a power washing lead, but would also work well for roofing companies in NY. If you’re looking to improve your home service lead generation or need help with outbound marketing for home service companies, this is an effective strategy. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, Ryan? Yeah, speaking. Hi, good morning. This is Randy by the way from (redacted). How are you today?
Lead: I’m good. Great man. Well, I was just calling in to check because uhm we’ll be at Snowmule Run starting next Monday and we’re trying to offer a free estimate for Powerwashing. I was wondering if you’d be interested as well.
Lead: Uhm, I would be interested, but not for to West Salt Mill Run. I have another address in Salt that I might be interested in.
Lead: Okay. (redacted). Which is near the clubhouse. (redacted). Are you familiar with the properties? Let me, let me pull it up on my screen real quick. Just a second. It’s a town hall. Sorry, do you have the zip code for that? (redacted). Same zip code as West Salt Mill.
Phone Staffer Caller: Okay. Let’s see now. (redacted). Okay. Any particular part of this property you wanted to get an estimate on? Or would it be the whole house?
Lead: No, no, no. That’s a town home. (redacted) is one of the four homes in that quad. It’s the second one, if you’re looking at it from the driveway, the second one from the left. So I would just need the face, the front elevation done, the garage elevation, and then the back, the back deck area of the chimney and such. So yeah, if you guys are going to be going there, I would definitely be interested in a price for that, for sure. Left garage elevation, back deck area. And what’s the other one? The front elevation of the home. Sorry, front elevation. No.
Phone Staffer Caller: How often do you have these parts of this property power washed, by the way? Do you do it regularly, like once a year?
Lead: I’d say once a year, yeah. Once a year.
Phone Staffer Caller: Okay. I think the back, they probably did a portion of it, but not the whole thing. So it needs it. But yeah, you’re going to have to look at it. Will somebody be there to assist my estimators when they come, show them around?
Lead: If you give me a heads up as to what day and time, yeah.
Phone Staffer Caller: Okay, let me see. Let me just check my calendar real quick. The earliest appointment that I could get you would be next Monday. Would you be available?
Lead: Yep. Do you prefer morning or afternoon?
Phone Staffer Caller: Morning would be preferable. Morning I have in between 9 a.m. to 10 or 10 to 11. Which timing works best for you? Say 9 to 10.
Lead: All right. 9 to 10.
Phone Staffer Caller: Okay. Just to make sure that I have the right information, though, that would be Ryan. How do you pronounce your last name? Shanelle?
Lead: Shanelle. That’s right. Ryan Shanelle is your last name. Best phone number for me to call you back would be the same one, the one that ends in 3864. Complete address is, sorry, complete address is (redacted). Yes.
Phone Staffer Caller: Lastly, Ryan, do you have an email address where I could send you our company’s details? I do. It’s (redacted). (redacted). Right? Yeah, that’s right. Yep.
Lead: All right. So I guess we’re all set. Again, that’s going to be next Monday, the 16th of March in between 9 a.m. to 10 a.m. All right. Thank you. Thank you so much for your time, Ryan.
Type: Power Washing
Lead Grade: C
Name: Jesse (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: San Antonio
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling and outbound outreach. In this transcript, we reached a homeowner in San Antonio, TX to offer a free power washing estimate for exterior cleaning. The script outlined options for an on-site estimator to quote the house exterior, roof, siding, or driveways, with no obligation and pricing provided after the visit. The lead asked to receive details by email, and an appointment window was tentatively scheduled for a Wednesday or Thursday, with morning and afternoon slots. This is a power washing lead (in San Antonio, TX), but would also work well for roofing companies in the same area. If you’re looking to improve your cold calling for leads or home service outbound lead generation, this example shows how outbound outreach can convert interest into booked estimates. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller: I’m calling for Jesse Redacted.
Lead: Yes.
Phone Staffer Caller: Oh, Hi Jesse, Paul here and I work with (redacted). I’ll make this quick, I do really respect your time. The reason why we’re calling is because our team will be in your area this week. That’s gonna be Wednesday and Thursday and we offer free estimates for powerwashing. Like your driveways, your fans, anything that you want. This is no obligation or contract, it’s just purely an estimate.
Lead: An estimate for what?
Phone Staffer Caller: Sure, so you can choose like if you want to estimate your house exterior, roof, siding, fans, driveways or pretty much the whole exterior.
Phone Staffer Caller: I have a couple of fans that need to be… Fans, fans right?
Lead: Oh sure we can. Like the ballpark you mean Jesse?
Phone Staffer Caller: Fans that need to be the dirt taken out of them.
Phone Staffer Caller: Yeah, we can definitely. We have professional estimator that could drop by there and will tell you how much would that be.
Phone Staffer Caller: But of course, at least when they do the estimate, you’ll know the cost before making a decision.
Phone Staffer Caller: So for the fans for the dirt, yeah.
Phone Staffer Caller: So Wednesday and Thursday Jesse, are availability.
Phone Staffer Caller: We have morning and also we have afternoon.
Lead: I wanna know how much if I have the money for it.
Phone Staffer Caller: Well, that’s a very good question. I love to answer that Jess.
Phone Staffer Caller: But to make sure the right amount, only the estimator can tell how much would that be.
Lead: Well, then I don’t know then if I can go through it.
Phone Staffer Caller: Yeah, since we have an email also, we can definitely send you the details regarding with the appointment. Would that work for you Jesse?
Lead: Yeah, send me an email.
Phone Staffer Caller: What’s your email address by the way? (redacted).
Phone Staffer Caller: Okay, so that’s (redacted). That is correct.
Phone Staffer Caller: Your address would be in (redacted). Correct.
Lead: So is it okay if we could drop by there either Wednesday or Thursday Jesse?
Phone Staffer Caller: Yeah, that would be fine.
Phone Staffer Caller: Okay, are you available morning from 8.30 to 10.30?
Lead: I’m there all the time.
Phone Staffer Caller: Okay, all right, so we can take note of that.
Phone Staffer Caller: And also we can put a backup date with the same date.
Phone Staffer Caller: Would that be okay with you?
Phone Staffer Caller: And the same time just in case it’s going to be Thursday, March 19.
Phone Staffer Caller: But your actual schedule would be Wednesday, March 18 from 8.30 to 10.30 a.m.
Lead: Yes, thank you.
Lead: And your phone number Jesse, it’s (redacted).
Lead: Yes.
Type: Power Washing
Lead Grade: A
Name: Orenthal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Morrisville
Intro:
Cold calling for leads in Morrisville, NC. At Phone Staffer, we specialize in home service lead generation through cold calling and outbound marketing for service companies. This transcript documents a cold-call outreach to a homeowner in Morrisville, NC, offering a free power washing estimate and proposing a virtual appointment to discuss the entire house and driveway. The lead showed interest in power washing and set a date for the virtual estimate, with options to consider roofing-related services as well. This is a power washing lead, but would also work well for roofing companies in Morrisville, NC. If you’re looking to get more leads for your home service company, outbound marketing, or cold calling for leads, this example demonstrates how outbound efforts can drive scheduled estimates. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Lead: Hi, is this Orenthal?
Lead: Yes.
Phone Staffer Caller: Hi, this is Richard and we haven’t spoken before, sir, and this is actually a cold call from (redacted). We are going to be working there at (redacted) this week and next week. So I would like to ask if we could drop by and give you a free estimate for Powerwashing.
Lead: My father-in-law normally does it for us. Oh, maybe we can help them with the roof or upper portion of your house. So no contract deal so you can weigh in your option after the estimate is done.
Lead: Yeah, you want to stop by if I’m home. Are you home Monday, March 16th?
Phone Staffer Caller: No, it depends on what time. Would you like to do it morning or afternoon? Which time are you available, sir?
Lead: After 5.30.
Lead: After 5.30 and that’s your schedule from Monday to Friday?
Phone Staffer Caller: Yes.
Lead: Oh, I see and no one’s at home to meet with their estimator aside from you? My wife might be home but she’s really working. She has a tight schedule also.
Phone Staffer Caller: Okay, if you want, we can also do a virtual appointment so that no one needs to be at home. The estimator will just give you a call for the estimate. So the estimate will be done over the phone.
Lead: Is this for Powerwashing the house?
Phone Staffer Caller: Yeah, this is for the estimate for now, sir. So the estimator will give you the estimate or the code.
Lead: What company is this?
Phone Staffer Caller: (redacted) sir.
Lead: (redacted) Powerwashing? Yes sir.
Phone Staffer Caller: Alright, so our phone call is going to happen between 3 and 5, sir on Monday.
Lead: Okay, we can try that. Because I’m a tech, right now I’m in between calls so you got lucky to get me. So we’ll see, I’ll try to answer.
Lead: Okay, by the way sir, address is (redacted). Thank you.
Lead: Where is your company based out of?
Phone Staffer Caller: We have an office there at Morrisville, sir. So we’ve been in the business for over 30 years already. And we are usually 2 to 3 times faster than our competition. So it’s a no-contract deal. You can weigh in your option after the estimate has been given to you.
Lead: Okay. So you can weigh in your option after the estimate has been given to you. Okay.
Phone Staffer Caller: Alright, and the best contact number, sir, is the one you’re using right now which ends at (redacted), right?
Lead: Right.
Phone Staffer Caller: Alright, and I’m trying to rental (redacted), is that correct?
Lead: Yes.
Phone Staffer Caller: Alright, and yes, what part of the house would you like to have estimated, sir?
Lead: Well, if you want to power wash the house, it should be the whole house, right?
Lead: Alright, how about the driveway or the sidewalk maybe? Just the whole house? No, that’s fine. The whole house, alright.
Lead: I have a power wash myself. I normally do this myself, but we’ll see.
Phone Staffer Caller: Okay, thank you, sir. And is there a valid email address, sir, where we can send the confirmation to plus our company details, sir?
Lead: Give me a second. I’m trying to figure out which email.
Lead: Take your time.
Lead: I tried (redacted) at yahoo.com. So it’s spelled as M-A-C-O-R-E-N at yahoo.com, is that correct?
Phone Staffer Caller: Yes. Thank you.
Lead: And did you remember when was the last time you had the house power washed? Was it a year ago or two years ago maybe?
Lead: About a year and a half ago. A year plus something like that? Am I correct?
Lead: Yes.
Phone Staffer Caller: And you said that you’re the one who cleaned it, right? It should only take 10 to 15 minutes of your time.
Lead: Okay.
Phone Staffer Caller: Alright, thank you, sir. So yeah, we’re all set for the virtual appointment here March 16th. Thank you, sir.
Lead: So yeah, we’re all set for the virtual appointment here March 16th between 3… I mean sorry, March 23rd, sir. March 23rd between 3 and 5 in the afternoon. Good to go.
Lead: Wait, you said March 6th, 23rd? March 23rd, sir, sorry. March 23rd.
Lead: March 23rd. I don’t know why I said 16th. March 23rd, sir, Monday.
Phone Staffer Caller: Okay. March 16th, sir, March 16th between 3 and 5. Yeah, I don’t know why I skipped the 16th. We’re all set for March 16th, 3 and 5 in the afternoon, sir. Good to go.
Phone Staffer Caller: Alright, cool.
Lead: Alright, thank you. Have a good one. Okay, bye.
Lead: Bye.
Type:
Lead Grade: A
Name: Song (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
(Cold Calling for leads) in Bellevue, WA. At Phone Staffer, we demonstrate home service lead generation through outbound cold calling by reaching out to a homeowner in Bellevue to generate an estimate appointment for window cleaning and pressure washing using eco-friendly solutions. The caller offered a free, no-obligation estimate and explained options for an on-site visit or a virtual assessment, with the estimator planned to follow up on a specified date to review exterior windows and pricing. All personal details are redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Bellevue, WA. If you’re looking to boost your outbound marketing for home service companies or get more leads, this example shows how cold calling for leads can translate into booked estimates.
Ai Transcript:
Phone Staffer Caller: Hello Song?
Phone Staffer Caller: Hi.
Phone Staffer Caller: Hi there, good day.
Phone Staffer Caller: Rica here.
Phone Staffer Caller: We’re from (redacted).
Phone Staffer Caller: We want to let you know that we will be there in your area in about 2 minutes.
Phone Staffer Caller: We will be giving you a free SMS for pressure washing upstairs.
Phone Staffer Caller: I was wondering if we can stop by and offer you a free SMS for window washing.
Phone Staffer Caller: So what’s the window for?
Phone Staffer Caller: For window cleaning.
Phone Staffer Caller: We specialize in making windows populous using eco-friendly solutions.
Phone Staffer Caller: Our estimator will explain to you how we do it and how much will it cost.
Phone Staffer Caller: It’s a no commitment, no contract, no obligation as soon as they visit.
Phone Staffer Caller: They will just provide you an estimate for your window.
Phone Staffer Caller: If you will be free then, okay, on the 20th, that will be Friday next week.
Phone Staffer Caller: Can they stop by between 11 and 12 noon?
Phone Staffer Caller: Sorry, I don’t think we need this.
Phone Staffer Caller: Yes, if you’re looking for the service in 3 months from now, at least we got the estimate with you.
Phone Staffer Caller: The purpose of this call is only for you to have an estimate, for you to have an idea how much will it cost.
Phone Staffer Caller: Oh, I see.
Phone Staffer Caller: Okay, but I don’t think we really need this.
Phone Staffer Caller: May I just ask, okay, Song, when was the last time you had your windows professionally cleaned?
Phone Staffer Caller: Just asking.
Lead: I don’t actually know that, sorry.
Phone Staffer Caller: Yes, when was the last time you had your windows cleaned?
Lead: Okay, by a professional.
Lead: I think we’re cleaning like per month. So it is okay.
Lead: In 3 months.
Lead: So have you noticed any mold then?
Lead: Okay, when you look at your window.
Phone Staffer Caller: By the way, you don’t have to take the service right away as soon as the estimator arrives.
Phone Staffer Caller: The purpose of this is only for you to get an estimate for how much will it cost.
Phone Staffer Caller: It’s a purpose.
Phone Staffer Caller: And we can even work around your availability.
Phone Staffer Caller: So as soon as the estimator arrives, they will just check your window and will not do anything yet, of course, without your confirmation, only to get an estimate for it.
Lead: Okay.
Phone Staffer Caller: And if I do so, I’ll call you later when I need it.
Lead: Okay.
Phone Staffer Caller: Don’t you want to, I mean, have a visit from our estimator to inspect your windows then?
Lead: Okay.
Phone Staffer Caller: If you will be available then, since this will be next Friday, the 20th, can they stop by then?
Lead: If you want after work between 4 and 5 p.m.?
Lead: I don’t think no one at home, but, you know, at that time.
Lead: I see.
Phone Staffer Caller: Okay. So no one will be home in your house.
Phone Staffer Caller: And you mean even your wife or if you have kids, maybe no one can assist the estimator?
Lead: Sorry?
Lead: No one will assist the estimator because you’re working, right?
Phone Staffer Caller: Okay.
Phone Staffer Caller: Anyway, we have an option for you.
Phone Staffer Caller: We can do the estimate, okay, via phone call.
Phone Staffer Caller: You know, a virtual assessment where instead of stopping by, the estimator will just call you and provide you with a detailed plan and pricing for how much will it cost.
Phone Staffer Caller: Can they call you then instead on the 20th?
Phone Staffer Caller: Okay.
Phone Staffer Caller: That will be next Friday between lunchtime, between 12 and 1 p.m. for 10 to 15 minutes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Sounds great.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And just to confirm, Song, your full name is Song Redacted, right?
Lead: Okay.
Phone Staffer Caller: So how much is that, like, after you get the plan?
Lead: Oh, the estimate is free, so it’s no commitment.
Lead: Like what I’ve told you, it’s completely no cost.
Lead: All right?
Lead: Oh, okay.
Phone Staffer Caller: Okay. It’s a free call as well.
Phone Staffer Caller: And is this the best phone number where the estimator can reach out to you, this (redacted) in the end?
Lead: Okay.
Lead: Is this the best number where the estimator can call you, the one that I’m calling right now?
Lead: (redacted)
Phone Staffer Caller: Oh, okay.
Phone Staffer Caller: And the property you want to have an estimate with, Song Redacted, is your (redacted). And this is in Bellevue, Washington, with a zip code of (redacted), right?
Lead: Mm-hmm.
Phone Staffer Caller: And wait a minute, just as a case, Song, how many windows do you have there in your home?
Lead: Oh, I don’t count.
Lead: Is it 10 and above? Just an estimate.
Lead: Five and above, 10 and above?
Lead: Oh, I don’t know that.
Lead: Your windows, do you have an estimation?
Lead: Is it 10, 10 plus, or it’s more than 10?
Lead: Is it more than five?
Lead: Oh, no, it’s just like a small apartment.
Lead: Again, I didn’t hear that.
Lead: It’s just an apartment.
Lead: Oh, it’s an apartment.
Lead: Oh, I see.
Lead: Did the owner give you the right to have an estimate for pressure washing your window?
Lead: Can you decide, I mean?
Lead: Yeah.
Lead: Okay, perfect then.
Lead: And can you remember how many windows do you have then?
Lead: I think only three or two.
Lead: Oh, three windows, okay.
Lead: And can you remember when was the last time you had your windows cleaned?
Lead: Is it a year ago, two years ago?
Lead: I just think last month.
Lead: Last month, okay.
Lead: And anyway, one last thing I needed here is your e-mail address for us to send a confirmation of your appointment via phone call.
Lead: Your e-mail, can I have your e-mail then?
Lead: Oh, the e-mail? Yes.
Lead: Can you find the e-mail for us?
Lead: Y-A-N-G.
Lead: Oh, Y-A-N-G.
Lead: All right.
Lead: S-O-N-G.
Lead: All right.
Lead: (redacted).
Lead: Oh, (redacted).
Lead: All right.
Lead: (redacted).
Lead: (redacted).
Lead: (redacted).
Lead: (redacted).
Phone Staffer Caller: Did I get it right?
Lead: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So anyway, Song, I have all the information I needed here.
Phone Staffer Caller: And the estimator will call you, okay, again on the 20th between 11 and 12 noon for you to get an estimate for your window, okay, for how much will it cost for cleaning it, all right?
Lead: Mm-hmm.
Phone Staffer Caller: The exterior window.
Phone Staffer Caller: So just wait for their call, okay?
Lead: Okay.
Phone Staffer Caller: All right.
Phone Staffer Caller: So it’s three windows, right?
Lead: Is it big windows?
Lead: Just medium one.
Phone Staffer Caller: Okay.
Phone Staffer Caller: All right.
Phone Staffer Caller: Thank you so much for your time.
Phone Staffer Caller: Just wait for their call, okay?
Phone Staffer Caller: And no worries, Song, they’ll message you, okay, before they call just to make sure that you are ready, all right?
Phone Staffer Caller: Okay.
Phone Staffer Caller: Thank you so much.
Phone Staffer Caller: Bye-bye.
Phone Staffer Caller: Have a good one.
Phone Staffer Caller: Bye.
