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New ‘A’ Appointment – Power Washing – Raleigh

Type: Power Washing
Lead Grade: A
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh

Intro:

At Phone Staffer, we specialize in cold calling for leads and home service outbound lead generation. In Raleigh, NC, we conducted outreach to homeowners to generate leads for our clients, illustrating how (Cold Calling for leads) in Raleigh, NC can drive new business for home services.

The transcript shows a homeowner expressing interest in a free exterior power washing estimate for the driveway, walkway, and patios, with options discussed for either an on-site visit or a virtual appointment. The homeowner preferred a virtual review unless supervision could be arranged, and a specific time window was explored with a tentative 1:15 PM slot on Friday. All personal details are redacted to protect privacy. This example demonstrates how outbound strategies for home service companies—especially power washing—can be repurposed to attract leads for roofing companies and other services in Raleigh, NC.

Ai Transcript:

Phone Staffer Caller: Hello Kevin. Who am I speaking with?
Lead: Oh yeah, hi Kevin, you’re speaking with Darren’s and I’m with (redacted).
Phone Staffer Caller: So we are just reaching out because we’re going to be at (redacted) for Powerwashing.
Phone Staffer Caller: I wanted to know if you are interested for a free estimate exterior powerwashing around the house.
Lead: Yeah, potentially, if I could get a quote from you guys, maybe like the driveway and walkway. Driveway and walkway patio? Like front stoop of the front door. And the back patio.
Lead: Back patio, okay.
Phone Staffer Caller: Would you be available here Thursday and Friday or maybe next week?
Lead: Friday.
Phone Staffer Caller: Yeah, we do have schedule here like 9-11 in the morning, 11-1, 1-3 in the afternoon and 3-5.
Phone Staffer Caller: So do I need to be there? Can you just walk around and give me the estimate?
Lead: Probably you need to be there. But if there’s someone else also that maybe like can give a tour, who can supervise the visit, that would be fine as well.
Lead: I mean, I don’t know. No one would be good.
Phone Staffer Caller: I see.
Phone Staffer Caller: How about like we can just do a virtual appointment? That way I will be talk over the phone and give you the estimate of that.
Lead: Yeah, I can send you pictures when I get home later today if you want me to.
Phone Staffer Caller: Oh, sure. Yeah.
Phone Staffer Caller: So is it a good time to call you maybe tomorrow like between 3-5 in the afternoon? Like 10-15 minutes only?
Lead: No, I won’t be home then. I mean, a virtual appointment. I’ll be home at like 5.30.
Lead: Yeah, I need to be home, right?
Phone Staffer Caller: If you are not on that time, we can do like set up the virtual appointment only. So our estimate will give you a call during 3-5 in the afternoon Thursday tomorrow.
Lead: Yeah, I won’t be home then.
Phone Staffer Caller: So you said Friday at 11.
Lead: No, I can’t do that actually. What do you have Friday?
Phone Staffer Caller: Yeah, we have 9-11, 11-1, 1-3, and 3-5.
Lead: I need more specific, like an exact time. Like two hour windows aren’t going to work for me.
Phone Staffer Caller: Yeah, there’s still available time.
Lead: Oh, sure, sure.
Phone Staffer Caller: Yes.
Phone Staffer Caller: We can lock on that one, 1-30.
Phone Staffer Caller: Because the time frame that we’re using is 1-5.
Lead: Yeah, I can’t. I can’t. I can’t. I can’t. I can’t. I can’t. I can’t. I can’t. I can’t. I can’t. I can’t.
Lead: The time frame that we have here is between 1-3. So, if you request 1-30, let’s do 1-15 then.
Lead: Okay, sure. Got it.
Lead: And is this the best phone number to reach back? I mean, with (redacted)? Yes.
Lead: And it’s (redacted) (redacted) (redacted), (redacted)? Yes.
Lead: And also, we have an email where we can send our company details, the quotation and confirmation.
Lead: (redacted) is in (redacted), (redacted), (redacted), (redacted).
Phone Staffer Caller: So, (redacted)? Yep.
Lead: Okay.
Lead: So, that’ll be your first name Kevin and last name (redacted)? Just the letter K and then (redacted).
Phone Staffer Caller: Okay.
Phone Staffer Caller: Thank you so much about that one.
Lead: And probably you’ll be on that time 1 p.m. I mean 1-15, right? Or between 1-3?
Lead: Okay. Thank you. Okay. Thank you.
Lead: And is this the first time you had this area cleaned or washed?
Phone Staffer Caller: No, it’s not.
Lead: Okay. Gotcha.
Lead: Well, I think that is for me. We’ll send an email to you and also give you a call before arriving there.
Lead: That will be on Friday, March 13.
Lead: Okay. Thank you. Thank you so much. And have a great day. Bye.

New ‘A’ Appointment – Power Washing – Collierville

Type: Power Washing
Lead Grade: A
Name: Brook (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Collierville

Intro:

Phone Staffer specializes in Home Service Lead Generation and Cold Calling for leads in Collierville, TN. In this transcript, we contacted a homeowner in Collierville to offer a free power washing estimate as we plan work in the area next week. The homeowner selected a Tuesday morning window (9:00–10:30 am) and pointed to several areas to be cleaned—pool deck, driveway, walkway to the front door, and sidewalk. The estimate is expected to take 10–15 minutes, and the estimator will call an hour before the appointment to confirm. All sensitive details in the transcript have been redacted to protect privacy.

This is a power washing lead, but would also work well for roofing companies in Collierville, TN. This example demonstrates how Cold Calling for leads and Outbound Marketing for Home Service Companies can drive more booked appointments and estimates for service providers, and is suitable for other home services beyond power washing.

Ai Transcript:

Phone Staffer Caller: Is this Tony? No it isn’t, how can I help you?
Phone Staffer Caller: Oh hey ma’am, yeah this is Jarek with (redacted). Yeah I’m just reaching out, we’re going to be working around your area by next week to provide a free powerwashing estimate. So I was wondering if we can drop by to give you a free estimate as well for powerwashing. What day next week will you be around? We’re actually available on Monday if you’re available as well, but we’re actually there for about a week or anytime next week.
Lead: Okay let me look at my calendar. So Monday would not work for me, but Tuesday would work.
Phone Staffer Caller: Oh okay, what time would you prefer ma’am? You prefer morning or afternoon? I would prefer morning. I have an early schedule here for 9am to 10.30am. Would this work? Okay that’ll work.
Phone Staffer Caller: Okay so this is… What is the company name? Yeah we are (redacted), so the estimate now would only take 10 to 15 minutes anyway, so this is between 9am to 10.30am. Anyway, do you have a specific area in mind that you want to get an estimate with?
Lead: Yes, I would like… I mean all we have so much. Our pool deck, the driveway, the walkway to the front door, and the sidewalk.
Phone Staffer Caller: I see, alright. So are those areas was powerwashed in the past or how often you have it powerwashed? They have been powerwashed in the past, but it hasn’t been for a couple of years.
Lead: A couple of years, okay, alright. Yeah, because my powerwasher broke. Oh, I see. Yeah, maybe we can help with this one.
Phone Staffer Caller: And anyway ma’am, so this isn’t Tony, but you are the homeowner for (redacted), right?
Lead: Yes. I’d call you that.
Phone Staffer Caller: Oh, alright. May I have your name as well ma’am? Sure, it’s Brooke. Brooke (redacted)? Uh-huh.
Phone Staffer Caller: Okay, and the phone number, the one that I have here, (redacted), is the one that we can contact you, right?
Lead: Oh yeah, sure. This is our landline, so you should be able to contact us on here. You can’t text to this phone, but you can call. We can call, okay, alright.
Phone Staffer Caller: And do you have any email so that we can send you the confirmation for estimate? Lead: Sure, you can use my email address. It’s Emma’s and Mary, S’s and Sam, brooke, B-R-O-O-K, at bellsouth.net. At bellsouth.net, okay. Alright, and yeah, I think I pretty much have everything covered here, Brooke. And yeah, let me just confirm, this is going to be on Tuesday, 9am to 10.30am. So the estimator, we’re going to be contacting you an hour before the set appointment. And this would only take 10 to 15 minutes, just to make sure you will be the one who is going to be assisting them, right?
Lead: Yes.
Phone Staffer Caller: Okay, alright. So yeah, and I think we’re all good. Thank you so much for your time. Have a good one, Brooke. Lead: Okay, thanks. You too. Bye-bye.

New ‘A’ Appointment – –

Type:
Lead Grade: A
Name: Cara (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in home service lead generation through cold calling. In this transcript, we connected with a homeowner in Arlington, WA to generate a free power washing estimate for a roof and exterior surfaces. The lead expressed interest in roof cleaning, and an appointment was scheduled for Monday, 11 a.m.–12 p.m., with the estimator to call an hour beforehand. The conversation notes that Moss is starting to appear on the shingles and that the home had been power washed years ago, but all personal details are redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Arlington, WA, or other home services looking to grow their client base through outbound outreach.

If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this transcript showcases an effective cold calling approach for generating booked estimates. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Is this Cara? Yes it is.
Phone Staffer Caller: Hey Cara, by the way, my name is Jarek with (redacted).
Phone Staffer Caller: I’m reaching out, ma’am, we’re going to be working there in your area by next week.
Phone Staffer Caller: So I was wondering if you guys are interested in getting a free Powerwashing estimate?
Lead: Uhhh, do you do roofs?
Phone Staffer Caller: Yes ma’am, roofs. And also any exteriors that you could think of.
Lead: Actually, that’s all I need right now.
Phone Staffer Caller: Sure, I hate to say, but are you insured? Because I have a very tall two-story building that needs its roof cleaned.
Lead: No worries, ma’am. We actually have all of the equipment that we have here.
Phone Staffer Caller: And besides, I hear that you don’t need it right now. It’s actually no worries.
Phone Staffer Caller: This is just an estimate. And at least in the future, if you need it, you have the info that you need.
Phone Staffer Caller: I have a schedule here by Friday. Are you available Friday?
Lead: What is the date that day? I haven’t checked my calendar. The 13th.
Lead: No, I am not. No, I have an appointment.
Phone Staffer Caller: Yeah. How about the weekend or next week? Next week would be better.
Phone Staffer Caller: Okay, I have Monday here. You prefer morning or afternoon?
Lead: Let’s go. Do you have something like late morning or early afternoon?
Phone Staffer Caller: Late morning, I have 11 a.m. to 12 p.m.
Lead: That would work. That would work.
Lead: You mentioned this is only for the roof, right?
Lead: Did you try to power wash it in the past or is it your first time?
Lead: It’s been power washed in the past, but it was a number of years ago, probably eight or nine years ago.
Lead: Yeah, so it’s got moss now. It’s not all covered in moss, but it’s starting to get moss around some of the shingles.
Lead: I see. I’ll take note of that.
Phone Staffer Caller: And let me just confirm here.
Phone Staffer Caller: This is going to be on (redacted).
Phone Staffer Caller: Arlington, Washington.
Lead: And this will be for Kara (redacted)?
Lead: Yes.
Phone Staffer Caller: And where are you located?
Phone Staffer Caller: We’re actually located nearby, so we’re going to be working at Arlington.
Phone Staffer Caller: But this one is specifically in your area, ma’am.
Lead: And upon checking here, we have the phone number that ends in (redacted). Is this the best number that we can call you?
Phone Staffer Caller: Yes, it is.
Lead: Okay.
Phone Staffer Caller: And do you happen to have any email so that we can send a confirmation?
Phone Staffer Caller: Yeah, it’s (redacted).
Lead: Okay, (redacted).
Phone Staffer Caller: So I think I pretty much have everything here. Let me just confirm again.
Phone Staffer Caller: This is going to be on Monday, 11 a.m. to 12 p.m.
Phone Staffer Caller: So our estimator, we’re going to be contacting you an hour before the scheduled appointment.
Phone Staffer Caller: And this would only take 10 to 15 minutes, so there’s no worries about that.
Lead: And just to make sure, you will be the one who is going to be assisting the estimator. Is that right?
Lead: Yeah.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So thank you so much, Kara, for taking me today. Have a good one.
Phone Staffer Caller: Thank you.
Phone Staffer Caller: Okay.
Phone Staffer Caller: See you then.
Phone Staffer Caller: You’re welcome.
Phone Staffer Caller: Bye-bye.
Lead: Bye-bye.

New ‘B’ Appointment – Power Washing – Collierville

Type: Power Washing
Lead Grade: B
Name: Venkata (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Collierville

Intro:

At Phone Staffer, we specialize in (Cold Calling for leads) and (Home service lead generation), helping home service companies grow their client base through outbound outreach. In this Collierville, Tennessee transcript, we connected with a homeowner to offer a free estimate for power washing the exterior of their house, discussing a weekend time window and tentatively scheduling an appointment.

This is a power washing lead, but would also work well for roofing companies in Collierville, Tennessee. If you’re looking to improve your home service lead generation or outbound marketing for home service companies, this example demonstrates how a targeted cold call can generate booked estimates. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: (redacted), Angel speaking. How may I help you?
Lead: I got a call from this number ma’am.
Phone Staffer Caller: Oh yeah uhm I would just like to confirm is this Venkata (redacted)? Yes ma’am.
Lead: Hi.
Phone Staffer Caller: Well the reason why I’m calling is because my team is going to be doing some scheduled powerwashing around your area in Collierville, Tennessee.
Lead: So we’re just hoping if we could provide you free estimates for powerwashing the exterior of your house.
Phone Staffer Caller: Sure. Ask them to be there and let me know what time.
Lead: I’d like to get a call.
Phone Staffer Caller: Yes. Sure.
Lead: Uhm we can have them scheduled and are you going to be available on, let me see here, do you prefer the weekdays or weekends?
Lead: Weekends.
Lead: Weekends.
Phone Staffer Caller: How about this Saturday in between 10.30am to 12pm would that be?
Lead: No problem.
Lead: No problem.
Lead: That’s fine.
Phone Staffer Caller: I’ll take note of that and also I would just like to confirm or verify a few details here before I let you go.
Lead: Your first and last name is Venkata (redacted) correct?
Lead: Yes ma’am.
Phone Staffer Caller: And your… I have a few other calls. I’m sorry?
Lead: I have a few other calls to take.
Phone Staffer Caller: You’ve got to finish this task.
Phone Staffer Caller: Oh I’m so sorry.
Phone Staffer Caller: This is the best contact number to give you a phone call.
Phone Staffer Caller: This is on (redacted).
Lead: Thank you.
Phone Staffer Caller: And the address of the property you wanted to be estimated is (redacted).
Lead: Thank you. Absolutely. No problem.
Phone Staffer Caller: Absolutely. No problem.
Lead: And also what’s the best email we can send the confirmation to as well as the information of our company to? (redacted) Phone is fine ma’am please.

New ‘B’ Appointment – Power Washing – Dripping Springs

Type: Power Washing
Lead Grade: B
Name: Bob (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dripping Springs

Intro:

Phone Staffer specializes in cold calling for leads and home service lead generation. In this transcript, we reached a homeowner in Dripping Springs, TX to offer a free exterior power washing estimate and to schedule an estimator visit for a potential project. The lead discussed roof cleaning and gutter assessment and agreed to have our estimator drop by; all identifying details have been redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Dripping Springs, TX. If you’re looking to boost your home service lead generation or expand outbound marketing to get more leads for your company, this example shows how cold calling for leads can drive booked estimates and new business.

Ai Transcript:

Phone Staffer Caller: Hello. Hello. Hi, good afternoon. Is this Bob? Yes, it is. Hi Bob. This is Irene with (redacted). We specialize in exterior cleaning services. We’re just trying to reach out to you because we will be doing some power washing work starting next week around your neighborhood in (redacted). So we just want to know if you can also drop by to your place while we are there. We offer a free estimate for exterior power washing if you guys are ever planning for it. No obligation at all.

Lead: Sure. No, I appreciate that. And I do need I do need some pressure washing. So that means I got to get to work. I’ve got I’ve got I’ve got I’ve got a pressure washer. I’ve been doing that for 30 years probably so but I appreciate you calling.

Phone Staffer Caller: Okay, I understand Bob. Many homeowners do it themselves also until it takes off the entire weekend. Since we’re offering a free estimate anyway, would it hurt to at least see what it would cost you to save your time and effort?

Lead: You know, I think I’m okay to tell you the truth. I’d hate to waste your time to tell you the truth. So I’m I usually do all my own stuff to tell you the truth.

Phone Staffer Caller: Okay, I gotcha. But what about the unreachable. Oh, okay. That’s good. But I just want to know one last thing. What about those unreachable areas like roof or gutters? Maybe we can be able to help you with those using our specialized equipment.

Lead: So on the roof, y’all have a special chemical you use to cut the lot of there’s a lot of tree pollen and a lot of different stuff that’s on them right now. So you have a product that’ll that’ll cut through that and clean it without having to get up there.

Phone Staffer Caller: Huh? Absolutely. Yes, Bob. And we can let our estimator drop by so that he can assist it for you and discuss the details, including the solutions that we use with those pollen on your roof to have it fresh enough. Are you available on Friday? Should be around.

Lead: Okay. Yes, ma’am. Oh, sure. So we can let our estimator drop by on Friday. Are you available in the morning between 8:30 to 10:30 or afternoon schedule would work for you?

Phone Staffer Caller: Afternoon afternoon always works great for me.

Lead: Okay. We have a slot in the afternoon between 2:30 PM to 4:30 PM. Is that okay?

Phone Staffer Caller: Okay. Sure. Okay. Thank you. So, Bob, just by the way, this is on Friday, March 13 between 2:30 PM to 4:30 PM. And I just want to confirm some details. Is this your best call back number ending in (redacted)? We can reach you on this. This is the only one that ever gets answered.

Lead: Yes, ma’am.

Phone Staffer Caller: Okay. Thank you. And your last name is (redacted). Have I mentioned it right? Yeah, just (redacted). Okay.

Lead: Yes, ma’am. (redacted). And the address just to confirm is (redacted). Correct?

Phone Staffer Caller: Yes, ma’am. Yes, ma’am. That’s correct.

Lead: Okay. We will be sending you our company details for you to check out and your confirmation on Friday. What’s your best email where we can send it to please?

Phone Staffer Caller: Yeah, I don’t I don’t do emails. If you need to get ahold of me like on that, you just mail it, stick it in the mail. Okay. Or we can send it through text. Is this number ending in (redacted) is a cell phone number? That’s fine.

Lead: Sure. Okay. Yeah, we can definitely do it through text though.

Phone Staffer Caller: Okay. And by the way, for your roof, Bob, when was the last time this area was tower wash? If you still remember?

Lead: It was done. Oh, it’s been more than two or three years. So but it’s been done before. I mean.

Phone Staffer Caller: Oh, okay. So I think it’s been some time back. Okay. It seems this needs a thorough cleaning already. But what about your gutters? We can assess it for you as well.

Lead: Gutters. I’ve got I’ve got screens over most of them. So my gutters aren’t really plugged up. That’s not an issue.

Phone Staffer Caller: Oh, okay. That’s good to know. Thank you so much for that information. So yes, let me just set you up then. By the way, will you be the one to assist our estimator when we drop by like 10 to 15 minutes on your free time on Friday?

Lead: Okay.

Phone Staffer Caller: Okay. Thank you so much. And another thing, Bob, by the looks of your of your roof right now, how soon are you looking to have the how this roof power wash if ever you agree with everything with our estimator?

Lead: Oh, I’m if we if we come together with a number or something there, we’ll you know that. Okay. I’m ready. You know. Okay. As soon as possible. If ever.

Phone Staffer Caller: Yeah. Thank you so much, Bob.

Lead: Yeah. So I have your details here and I’ll book you in on Friday, March 13 between 2:30 to 4:30 PM. Just keep your line open. Our estimator is Tim. He will call you before he come to make sure you’re available.

Phone Staffer Caller: Sounds good. That would be good.

Lead: Let me ask you a question. Now you’re on the hot seat. You understand that that means you’re on the hot seat. So where are you calling me from?

Phone Staffer Caller: Yes, we’re calling from Austin, by the way. Austin.

Lead: Okay. Yes, Austin. I’ve heard of it. Yeah. Okay. Thank you so much for your time and see you on Friday. Then just keep your line open.

Phone Staffer Caller: Thank you.

Lead: Yes. Have a great day. Bye bye.

Phone Staffer Caller: You too. Bye bye.

New ‘A’ Appointment – Power Washing – Greenwich

Type: Power Washing
Lead Grade: A
Name: Brooke (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Greenwich

Intro:

Phone Staffer specializes in cold calling for leads and home service lead generation to help service-based businesses win more jobs. In this transcript, we connected with a homeowner in Greenwich, CT to schedule a free pressure washing estimate for the exterior of the home, including windows. The lead requested that both the front and back be included and asked for a reminder text ahead of the visit, while the estimator would share pricing and service details in advance. The appointment was booked for a one-hour window, and identifying details have been redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Greenwich, CT, and illustrates how outbound marketing for home service companies can get more leads for a home service company.

Ai Transcript:

Phone Staffer Caller: Hello, Brooke?

Lead: Hi Brooke.

Phone Staffer Caller: Yes, good afternoon. This is Rika. We’re from (redacted).

Phone Staffer Caller: We want to let you know, (redacted). We will be here in Greenwich next week and we will be giving homeowners a free estimate for a pressure washing house exterior.

Phone Staffer Caller: And I was only wondering if you can stop by on the 18th then? That will be Wednesday between 1 and 2 p.m.

Phone Staffer Caller: Let me see.

Lead: And does that include the windows?

Phone Staffer Caller: Yes, that includes the windows.

Lead: Okay. Let’s see.

Lead: What day did you say?

Phone Staffer Caller: Wednesday, March 18 between 1 and 2 p.m. March 18.

Lead: Hold on.

Phone Staffer Caller: Okay. Please. I don’t have anything now, but let me see. Can you send me a text or no?

Lead: Yes, we can send you a text before they arrive.

Lead: Okay. Just to remind you of your appointment. Or if they call you, just to make sure that you’re ready before they come to the area.

Lead: Okay.

Lead: The thing is, my house is brick.

Lead: Oh, all right. No worry on that.

Lead: Since your house is brick, we do soft wash also for delicate areas. The estimator will explain it to you, the detailed planning, pricing of how they do it.

Lead: And what is the name of your company? (redacted)

Phone Staffer Caller: And no worry, our project manager will send to you the website for you to get to know more about us and the service we do as well.

Lead: Okay.

Phone Staffer Caller: And do you have any recommendations?

Lead: Yes, no worry.

Phone Staffer Caller: Yes, we can. We can give you everything.

Lead: Okay. As soon as we send the appointment, the website, the email.

Lead: And just to confirm, ma’am, your full name is Brooke (redacted), right?

Lead: Yes.

Phone Staffer Caller: And is this the best phone number where the estimator can reach out to you?

Lead: Yes.

Phone Staffer Caller: And the property you want to have an estimate with is your (redacted). And this is in, I mean, with a zip code of (redacted), right?

Lead: Yes.

Phone Staffer Caller: Okay. And may I ask, okay, what part of your property would you like to have an estimate for pressure washing? Driveway, windows? The front and the back.

Lead: The front and the back.

Lead: And you were mentioning windows a while ago. Do you want to include the windows since this is a free estimate of no cost, I mean?

Lead: Yes.

Lead: And if you could put down the driveway separately.

Lead: All right.

Lead: Just the whole house, wherever you do this power wash.

Lead: All right.

Lead: Okay. Got it there.

Lead: And can you remember when was the last time you power washed this area? Is it two years ago? It may have been.

Lead: And can you remember if you hired someone to do the service for you, or did you power wash it by yourself?

Lead: No, I didn’t do it myself. I hired someone.

Lead: Okay. Got it.

Lead: And also one last thing I needed here, Brooke, is your email address for us to send a confirmation.

Lead: Okay.

Lead: It’s my email address: (redacted)

Lead: Again, Brooke? Nine months. What do you need now?

Lead: So, it’s your name, Brooke, (redacted) at (redacted). Did I get that right?

Lead: Okay. Perfect.

Lead: But before you come out, I’d like some references.

Lead: Yes.

Lead: Yes. No worry on that.

Lead: And, okay, like what I’ve told you, okay, our estimator will send a confirmation of your appointment, okay, that will be on the 18th Wednesday between 1 and 2 p.m. And together with that confirmation, we’ll send to you, okay, the website for you to get to know more about us and the service we do. What’s the name? (redacted). Okay.

Phone Staffer Caller: And no worry, our estimator will message you first before they arrive just to make sure that you’re ready. All right?

Lead: Correct.

Lead: Okay. Thank you so much, Brooke. I won’t take so much of your time. Just wait for the arrival of our estimator. Thank you. Okay.