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New ‘B’ Appointment – Power Washing – Greenwich

Type: Power Washing
Lead Grade: B
Name: Anne (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Greenwich

Intro:

At Phone Staffer, we specialize in home service lead generation through cold calling techniques. In Greenwich, CT, we cold called a homeowner to generate a power washing lead and schedule a fee estimate for exterior cleaning—covering the garage and outer walls—with an appointment set for March 9. This is a solid example of how cold calling for leads can help home service companies build a pipeline of prospective clients.

This is a power washing lead, but would also work well for roofing companies in Greenwich, CT looking to get more leads for home services. If you’re aiming to improve your home service lead generation or outbound marketing, this approach demonstrates how outbound efforts can drive new business. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello, good morning. Hello. Hello, good morning. Is this Anne? Uh, yes. Who is this? Hi, Camille here with (redacted). So, we have not spoken before and this is a cold call for a Powerwashing. May I have 30 seconds of your time to see if I could help? Uhm, Powerwashing? Yes, that is correct. Okay. Yes, thank you. So, yeah, uhm, we will be working in the area and I’d like to check if you’re going to be interested with a fee estimate for Powerwashing. Uhm, so, that’s for like your house, driveway, garage, chimneys? Uhm, well, to be honest, we’re not really trying to, or not going to be doing Powerwashing, not up until next month. So, if you could maybe call me back next month? Oh, I totally understand that. Uhm, however, this is really a good opportunity for you to decide now. Uhm, anyways, this is just a fee estimate, no obligation, no other charges, no contract, and it’s up for you to decide if you’re going to be interested in the future. How is that, Sam? Uh, yeah, that works for me. Are you going to make any changes now? Okay, thank you. Uhm, we have a schedule on March 9th. The morning schedule will be at 8 to 9 a.m., and we do have a schedule as well in the afternoon, which is at 12 to 2 p.m. Uhm, morning would be good. Okay, great. So, that will be March 9th, Monday, at 8 a.m. to 9 a.m., and may I ask what email address do you have so we can send a confirmation to? Uh, yes, that’s going to be a first and last name of gmail.com to (redacted). If you could please address me as Mrs. Redacted, that would be great. Uh, sure. No problem. So, that will be (redacted), and that is spelled as A for Apple, N for Nancy, E for Edward, B for Boy, U for Umbrella, R for Richard, G for George, I for India, S for Sam at gmail.com. Is that correct? Uh, no, my last name is Redacted, not Bergis. Oh, okay, Redacted. Correct. Okay, so, that is spelled as? Uh, B-U-G-R-I-S, Redacted. Redacted. Alright, so, that will be anbergis at gmail.com, right? Yeah, correct. Alright, thank you for that. May I ask, when was the last time you had your home power washed? Um, we do it most of the time, once a year. So, the last time that we did it, well, we usually do it every May or June of the year, so, yeah. Alright, also, um, may I also know the specific area of the house that needs power washing? Um, it’s usually just the garage, that’s when the dust most, um, comes up, and then sometimes the roof and the outer walls, but usually just the garage. Okay, so, just take note of that, that the area that needs power washing will be the garage and also the outer walls, correct? Correct. Okay. Alright, so, um, thank you so much. Your full name is Amber Redacted and phone number is (redacted), right? Mm-hmm. So, the address is (redacted). Is that correct? Correct. Okay, thank you so much for that. So, our estimator will contact you 15 to 30 minutes before the schedule, okay? And I think I got all what I need, so thank you so much for your time, Mrs. Redacted. Thank you and have a great day. Okay, thank you. Bye-bye. Yep, have a good one. Bye-bye.

Lead: Anne.

New ‘A’ Appointment – Power Washing – Atlanta

Type: Power Washing
Lead Grade: A
Name: Burton (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Atlanta

Intro:

Phone Staffer specializes in home service lead generation and cold calling for leads. In this transcript, we reached out to a homeowner in Atlanta, Georgia to offer a free estimate for window washing services. This is a practical example of (Cold Calling for leads) in Atlanta, Georgia, illustrating how outbound lead generation can help get more leads for your home service company. The lead requested a free quote and a site visit, with an estimator scheduled for March 9 between 9 and 11 a.m. for a two-story home with about 12 windows. Basic contact details and appointment particulars were exchanged, and the homeowner agreed to be evaluated by the estimator prior to confirmation. This interaction showcases how outbound marketing for home service companies can convert conversations into booked appointments. If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this approach provides a strong example. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hi is this Burton? Can I help you?
Lead: Hi my name is Angel and I’m with (redacted). And we’re currently reaching out to homeowners in Atlanta, Georgia to offer professional residential window washing service. We provide a free estimate or free code for you to have an idea first before you agree with the service. Are you available for the for the code, a free code?
Lead: Sure. Yes.
Phone Staffer Caller: Thank you so much. Well Burton are you going to be available on Tuesday? Let me just check here on my calendar real quick.
Lead: So you’re going to send somebody by here to do a quote?
Lead: Yes, that’s correct.
Phone Staffer Caller: Someone will drop by and provide you with a quote because we can’t do it right here.
Phone Staffer Caller: Since they needed to check if how much dirt it accumulated. It actually depends and also the how many windows and yeah.
Phone Staffer Caller: Let me just check here for a moment. Alright, I’m just checking through the okay.
Phone Staffer Caller: Okay, are you going to be available on Monday in between 9 to 11 a.m.?
Lead: Yes, I will.
Lead: Okay, so that’s going to be the 9th of March between 9 to 11.
Lead: Okay, and also would like to confirm few details before I let you go. Would that be fine with you? I’ll just be quick.
Phone Staffer Caller: Thank you so much.
Lead: So your first and last name is Burton (redacted), correct?
Lead: Correct.
Lead: And this is the best contact number to give you a call the one ending in (redacted)?
Lead: Yes.
Lead: Is this your mobile?
Lead: Yes.
Lead: Thank you so much.
Lead: And also the address you wanted to be estimated for the window washing is in (redacted).
Lead: Yes.
Lead: And what is the best email address where we can send the confirmation to as well as the information of our company if ever you wanted to look us up?
Lead: (redacted)
Lead: (redacted)
Lead: Okay, so that’s B-U-R-T-O-N L for Lima, (redacted), correct?
Lead: Yes.
Lead: At gmail.com.
Lead: Okay, thank you.
Lead: And if I may ask, Burton, how many windows do you plan to have estimated for window washing?
Lead: It would probably be about 12.
Lead: Okay, thank you so much.
Phone Staffer Caller: Sorry.
Lead: And is it a one-story house or a two-story house?
Lead: It is two stories.
Lead: Two stories.
Lead: Okay, thank you.
Lead: And when was the last time you washed the windows professionally, if I may ask?
Lead: It’s been about three years.
Lead: Three years, okay.
Lead: And how often do you wash the windows?
Lead: Whenever I need it. As needed, okay.
Lead: And did you hire someone to do it for you or you did it yourself?
Lead: Yeah, I hired somebody.
Lead: Okay, thank you.
Lead: And lastly, you will be the one to assess my estimator once he’s dropped by on the 9th.
Lead: Yes.
Lead: Right, in between 10 to 15 minutes.
Lead: Okay, thank you so much.
Phone Staffer Caller: Well, I think I got everything that I needed here, Burton. Thank you.
Phone Staffer Caller: And expect someone to drop by at your place on Monday, the 9th of March, in between 9 to 11 a.m.
Phone Staffer Caller: And please keep your lines open as well if ever that my estimator needed to contact you before he arrived.
Phone Staffer Caller: And do check your email for the confirmation and the information of our company.
Phone Staffer Caller: Okay, thank you.
Phone Staffer Caller: Do you have any questions for me before I let you go?
Lead: Sounds good.
Phone Staffer Caller: Thank you.
Lead: Thank you so much, Burton, for your time.
Lead: And yeah, we’ll be seeing you soon.
Lead: You, too.
Lead: Have a great day.
Lead: Bye-bye.

New ‘B’ Appointment – Power Washing – Houston

Type: Power Washing
Lead Grade: B
Name: Anne (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Houston

Intro:

Phone Staffer specializes in home service lead generation through cold calling for leads and outbound marketing. In this transcript, we reached out to a homeowner in Houston, TX (location of transcript) to schedule a free estimate for power washing services. The lead noted interest in cleaning the garage, roof, and gutters, and an 8:00–9:00 a.m. time window was tentatively booked for an estimator, with the visit expected to take about 10–15 minutes. This is a power washing lead, but would also work well for roofing companies in (Houston, TX). If you’re looking to get more leads for a home service company or boost outbound marketing for home services, this example demonstrates how cold calling for leads can generate opportunities. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello, who is this?
Lead: Oh, is this Anne? Uh, yeah, this is Anne.
Phone Staffer Caller: Hey Anne, by the way my name is Jarek with (redacted).
Lead: Yeah, I’m just reaching out because we’re going to be working in your area at (redacted) by next week. So I was just wondering if we can drop by to give you a free estimate for Powerwashing.
Phone Staffer Caller: Uhm, can you call me back in like May or June? Because to be honest we’re actually indeed planning to do Powerwashing but it’s not going to be let up until end of May or June. So if we could call me back by that time that would be relevant.
Lead: Oh, I see that’s actually understandable and no pressure. But I just wanted to let you know though Anne that even if you’re not ready right now we can still provide a free evaluation. That way if you ever decide later on like you just mentioned at least you already have the info that you need. I mean this would only take about 10 to 15 minutes though if you have that time by Monday.
Phone Staffer Caller: Uh, no, not Monday. Maybe Tuesday or Wednesday. I’d be available.
Lead: Oh, alright. What would be the time? Would you prefer morning or afternoon? Maybe morning?
Phone Staffer Caller: Maybe morning? Alright, I have a schedule here for 8am to 9am. Would you prefer this one?
Lead: Uh, yeah. That should be fine.
Phone Staffer Caller: Oh, alright. So I just want to ask Anne, what are the areas that you usually Powerwash or that you would like to Powerwash? I’m not really sure. That’s why we’re not going to be doing it not up until May because we’re still looking. But for now, it’s just the garage. So we’re just checking for other areas. But sometimes you do the roof as well and the gutters.
Lead: Oh, alright. So let me just check. Oh, okay. Oh, alright. So let me just take note of it here. Garage, the roof, and the gutters.
Phone Staffer Caller: How often do you Powerwash this one? Like, do you, you know, is it monthly or yearly? It really depends. I think the last time that we did it was like two years ago. It’s just that the garage is kind of rusty right now. It really needs Powerwashing.
Lead: Oh, so the garage is two years ago. How about the roof and gutters? I don’t know. I don’t remember. Maybe last year.
Phone Staffer Caller: Oh, alright. Let me just put last year here. The reason why I’m asking this one is because I’m going to need to provide it to our estimator. And do you clean this by yourself or do you hire a professional cleaner by doing this one?
Lead: No, we don’t have a Powerwashing, so we always hire.
Phone Staffer Caller: Alright. Alright. So, yep. Thanks for confirming. Let me confirm. This is the garage. You wash it two years ago. And roof and gutters, like approximately last year or a year ago. Let me just confirm your information here, Anne. I just want to know the address that I have here is (redacted). Is this the correct one?
Lead: Yeah, you got it.
Phone Staffer Caller: Oh, alright. And this is for Anne Redacted.
Lead: Mm-hmm.
Phone Staffer Caller: Is the phone number that I have here (redacted)? Is this the best one that we can contact you?
Lead: Yeah, that’s the phone number.
Phone Staffer Caller: Oh, alright. Do you happen to have any emails that we can send any confirmation with?
Lead: Yeah, I have an email, but I get a lot of emails at work, so I don’t think I can really check it. But it’s going to be just my personal last name. (redacted)
Phone Staffer Caller: Oh, alright. Personal last name, (redacted).
Lead: Alright. Let me just put it out here. And, yeah, I think I pretty much have everything that I need here, Anne. And let me just confirm this appointment. This was going to be on Tuesday, 8 a.m. to 9 a.m. So, just so you know, this would actually take only 10 to 15 minutes of your time. And the estimator will be contacting you an hour before the set appointment. And just to confirm, you will be the one who will be assisting them. Is that right?
Lead: Yeah, I’ll be here.
Phone Staffer Caller: Oh, alright. So, yeah, I think we’re all good. Do you have any questions?
Lead: I can’t really think of anything for now. So, no worries. I’ll ask the questions when they get in here.
Phone Staffer Caller: Oh, alright. So, thank you so much, Anne. Have a good one. Bye.
Lead: Yep. Thank you.

New ‘C’ Appointment – Power Washing – Wake Forest

Type: Power Washing
Lead Grade: C
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wake Forest

Intro:

At Phone Staffer, we specialize in home service lead generation using cold calling and outbound lead generation to book appointments for service-based companies. In Wake Forest, NC, we reached out to a homeowner to secure a free estimate for power washing. This is a power washing lead, but would also work well for roofing companies in Wake Forest, NC.

The call aimed to schedule a virtual estimate for power washing the front and back of the house, with the homeowner showing interest and a willingness to proceed if the price is right. This transcript demonstrates how cold calling for leads can drive booked appointments and how outbound marketing for home service companies can help get more leads for a company in Wake Forest, NC.

Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? I’m speaking with Robert. Who is this please? My name is Jarek with (redacted). I’m just reaching out to you because we’re going to be working in your area by next week. I was wondering if we can drop by to give you a free estimate for Powerwashing. Yeah, what area are you going to be in? It’s actually for (redacted). We’re going to be trying to find someone in the neighborhood who are willing to get a free assessment for Powerwashing. Yeah, if you want to give me a free estimate, that’ll be fine. I’ll let you know if I could go with it.

Lead: Yes sir. Are you good with Monday though? It doesn’t matter. You could come whenever. Let me know what day and I’ll, you know what I mean? Just call me after because I won’t be home. So just call me after you get the estimate.

Phone Staffer Caller: Oh, I see. Because actually somebody needs to be in the area or in the house. Our estimator can talk to them.

Lead: Yeah, I can’t. I mean, listen, you give me a great price, I’ll let you do it right then on the spot. But I can’t do all that. I can’t be home talking about just, you know, it’s pressure washing. I mean, I don’t want you to come and buy and give. Is somebody there? Is someone else there to assist the estimator at your house? Possibly. There may be. Possibly. I can’t guarantee it. I don’t know. My wife, I don’t know if she’ll be home or not.

Phone Staffer Caller: How about we give you a call instead on Monday? Instead of what? What were you going to say? Instead of our estimator could, you know, come directly, they were just going to give you a call first so that if you mentioned the price is right, they can actually go ahead and go to the place. Would that work for you?

Lead: Right. Yeah, yeah, yeah, yeah. If the price is good, I’ll give you the OK and I’ll give you the information to bill.

Phone Staffer Caller: OK, let me just confirm it here. Are you available on call on Monday from eleven a.m. to one p.m.? I may be. Yeah, you could try me. Yeah. OK.

Lead: And just to confirm, this will be on (redacted). We’ve got in front of you. This is for Robert. Right.

Phone Staffer Caller: OK, do you have to get? How’d you get my information? Just out of curiosity.

Lead: Oh, this is actually the public since I’ve mentioned. Yeah, yeah, yeah. Working in the neighborhood, do you have some something in mind or some specific area that you want to get an estimate like roof sidings? Yes, not the roof, but you’ll see in the front of the house. Yeah, the top peak. I can’t I can’t reach the top peak at the front of the house and and the back of the house. I can’t reach myself. I see. I get that. And when is the last time you you power wash that or is it that professionally or you just get it yourself? I pressure I pressure washed it. I pressure washed it. And I want to say about two, three months ago. I pressure. Yeah. Yeah, dad. Oh, all right. Yeah, I mean, I do that stuff. You know what I mean? But I can only go so high. I can’t reach the top piece in the front and I can’t reach the top at the back. So the front and the back. I feel like. Yeah.

Phone Staffer Caller: So just in case the estimator will going to give you the confirmation. Do you have any email confirmation email? Yeah, you could do you could do my name Rob Redacted, jr. (redacted).

Lead: OK, Rob Redacted, jr. OK, so I think it’s pretty much everything here. So the phone number would be (redacted). Right. The one that you got.

Phone Staffer Caller: OK, so, yeah, just to confirm once again, this is only a virtual appointment. The estimator we’re going to be contacting you from 11 a.m. to 1 p.m. This would only take 10 to 15 minutes, though. And just to make sure you will be the one who are going to be talking to them. Right. That’s correct.

Lead: OK, thank you so much, Robert. Have a good one. All right. You too. Thank you. Bye. Thank you.

New ‘C’ Appointment – –

Type:
Lead Grade: C
Name: Mark (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in cold calling for leads and home service outbound lead generation to drive phone leads for local service providers. In this transcript, we reached out to a homeowner in the local area to offer a free power-washing estimate and to book a short assessment. The conversation shows how outbound marketing for home service companies can generate a qualified lead and move toward an on-site estimate, even when scheduling flexibility is limited. This is a power washing lead, but would also work well for roofing companies in your area. All private details are redacted to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? I’m speaking with Robert. Who is this please? My name is Jarek with (redacted). I’m just reaching out to you because we’re going to be working in your area by next week. I was wondering if we can drop by to give you a free estimate for Powerwashing. What area are you going to be in? It’s actually for (redacted). We’re going to be trying to find someone in the neighborhood who are willing to get a free assessment for Powerwashing.
Phone Staffer Caller: Yeah, if you want to give me a free estimate that’ll be fine. I’ll let you know if I can go with it. Yes sir. Are you good with Monday though? It doesn’t matter. You can come whenever. Let me know what day and I’ll, you know what I mean. Just call me after because I won’t be home. So just call me after you get the estimate.
Phone Staffer Caller: Oh, I see. Actually, somebody needs to be in the area or in the house. Our estimator can talk to them.
Phone Staffer Caller: Yeah, I’m not. I can’t. I mean, listen, you know, you give me a great price. I’ll let you do it right then on the spot. But, you know, I can’t do all that. I can’t be home talking about just, you know, it’s pressure washing. I mean, I don’t want you to come and buy and give.
Phone Staffer Caller: Is somebody there? Is someone else there to assist the estimator at your house?
Phone Staffer Caller: Possibly. There may be. Possibly. I can’t guarantee it. I don’t know. My wife, I don’t know if she’ll be home or not.
Phone Staffer Caller: How about we give you a call instead on Monday? Instead of what? What were you going to say? Instead of our estimator could, you know, come directly, they will just give you a call first so that if you mentioned the price is right, they can actually go ahead and go to the place.
Phone Staffer Caller: Would that work for you? Right. Yeah. Yeah. Yeah. If the price is good, I’ll give you the OK and I’ll give you the information to bill.
Phone Staffer Caller: OK, let me just confirm it here. Are you available on call on Monday from 11 a.m. to 1 p.m.? I may be. Yeah, you could try me. Yeah. OK.
Phone Staffer Caller: And just to confirm, this will be on (redacted). We’ve got in front of you. This is for Robert (Redacted), right? (redacted).
Phone Staffer Caller: How did you get my information? Just out of curiosity.
Phone Staffer Caller: Oh, this is actually the public record since I’ve mentioned. Yeah. Yeah. Yeah.
Phone Staffer Caller: Working in the neighborhood. Do you have something in mind or some specific area that you want to get an estimate like roof sidings? Yes. Not the roof, but you’ll see in the front of the house. Yeah. The top peak. I can’t reach the top peak at the front of the house and the back of the house. I can’t reach myself.
Phone Staffer Caller: I see. I get that.
Phone Staffer Caller: And when is the last time you power wash that or is it professionally or you just get it yourself? I pressure washed it. I pressure washed it. And I want to say about two, three months ago. I pressure washed it.
Phone Staffer Caller: Dad. Oh, OK. All right. Yeah. I mean, I do that stuff. You know what I mean? But I can only go so high. I can’t reach the top peaks in the front and I can’t reach the top at the back. So the front and the back. I see. I go. Yeah.
Phone Staffer Caller: So just in case the estimator will give you the confirmation, do you have any email confirmation email? Yeah, you could do you could do my name Robert Redacted, (redacted).
Phone Staffer Caller: OK. Robert Redacted, (redacted). OK.
Phone Staffer Caller: So I think pretty much of everything here. So the phone number would be (redacted). Right. The one that you got.
Phone Staffer Caller: OK. So, yeah, just to confirm. Once again, this is only a virtual appointment. The estimator, we’re going to be contacting you from 11 a.m. to 1 p.m. This would only take 10 to 15 minutes, though. And just to make sure you will be the one who are going to be talking to them. Right. That’s correct.
Phone Staffer Caller: OK. Thank you so much, Robert. Have a good one.
Lead: All right. You too. Thank you. Bye. Thank you.

New ‘B’ Appointment – Power Washing – Collierville

Type: Power Washing
Lead Grade: B
Name: Gary (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Collierville

Intro:

Cold Calling for leads in (Collierville, Tennessee). At Phone Staffer, we specialize in home service lead generation and outbound cold calling to help service companies get more leads. In this transcript from Collierville, Tennessee, we connected with a local homeowner to offer a free exterior power washing estimate and to schedule a brief 10–15 minute call to discuss the details.

This is a power washing lead, but would also work well for roofing companies in (Collierville, Tennessee). The conversation demonstrates how a focused outbound strategy can turn interest into an appointment, while privacy is preserved with redacted details.

Ai Transcript:

Phone Staffer Caller: Hi, is this Sherry? No ma’am.

Lead: Oh, I’m sorry. Is this Mr. Redacted? This is Gary Redacted.

Phone Staffer Caller: Yes ma’am. Thank you so much.

Phone Staffer Caller: Well, Gary my name is Angel and I’m with (redacted).

Phone Staffer Caller: Well, the reason why I’m calling you is because my team is going to be doing some scheduled powerwashing around your area in Collierville, Tennessee.

Phone Staffer Caller: And we’re hoping we could drop by to provide you free estimates for powerwashing the exterior of your house.

Phone Staffer Caller: It’ll only take like 10 to 15 minutes.

Phone Staffer Caller: A free estimate would be fine.

Phone Staffer Caller: Do we have to be here though?

Lead: Yes, if you’re not here. Or if you call later, you know what I mean?

Lead: If you could call later and give us the estimate, that’d be one thing, but we are hardly ever home.

Lead: Yeah, my estimator can give you a call instead if you want.

Lead: Are you going to be available for a phone call on Wednesday, the 11th of March, in between?

Lead: Should be, yes.

Lead: You’ll be able to reach me by phone?

Lead: Yes ma’am.

Lead: And what time is the best time?

Phone Staffer Caller: Oh, I’m sorry.

Lead: Late morning, early afternoon, really any time in the afternoon is probably ideal.

Lead: In the afternoon.

Lead: How about 3 p.m. to 4 p.m.?

Lead: I’m sorry, I keep interrupting you. Go ahead, ma’am.

Phone Staffer Caller: I’m so sorry about that.

Lead: Yeah, I would just like to confirm if 3 p.m. up until 4.30 p.m. would be okay with you for a phone call?

Lead: This is for a phone call, a follow-up after they’ve assessed or come up with the estimate?

Phone Staffer Caller: No, no.

Phone Staffer Caller: They will be providing the estimate over the phone.

Lead: Oh, I thought they come and look at the property and then decide what the cost is going to be, no?

Lead: Yeah, they will be doing that as well if you’re going to be available.

Lead: They will do that?

Phone Staffer Caller: Well, okay, so we have to be here when they do it.

Lead: Is that what you’re saying?

Phone Staffer Caller: Yes.

Lead: They won’t call later and give us the estimate?

Lead: Mm-hmm.

Lead: Because Sherry needs to be here and she’s only here in the evening, most evenings.

Lead: That’s kind of the deal.

Lead: So she will want to talk to them.

Lead: If anybody’s going to meet with her, put it that way.

Lead: How about that?

Phone Staffer Caller: Sure, no problem.

Lead: We do have a schedule in the evening. We have 7.30 p.m. I’ll tell you what, ideally, here’s what they can do if they will do it.

Lead: If they will come, look at the house on their own, don’t need us to be here at all, and just sort of figure out what it’s going to cost and then call us next Wednesday, that’d be fine.

Lead: Either one of us could talk to them on Wednesday. How about that?

Lead: I see. Will that work?

Lead: I think someone needs to assist my estimator for that matter.

Lead: So it’s not just like outside windows and brick walls outside. It involves some inside stuff? Is that what you’re saying?

Lead: No, not inside stuff, just the outside.

Lead: We don’t want to trespass, and we want something to be there, to be present.

Lead: Okay, all right.

Lead: I can appreciate where you’re coming from.

Phone Staffer Caller: I’ll tell you what, if they will just come by and leave their business card, we’ll get a hold of them later on.

Lead: How’s that sound?

Lead: Can they call you on Wednesday? They can talk to you, and if ever you have further queries, then they can answer it for you?

Lead: Yeah, that would be fine if they want to give me a call.

Lead: And if I’m here and I’m free to talk to them, I’d be happy to.

Lead: All right.

Lead: So you mentioned that 3 p.m. to 4.30 p.m. on Wednesday, the 11th of March. Is that okay?

Lead: That’s fine. I don’t mean to be so difficult, but we get so many come-ons from everybody wanting to sell us new roofs and yard work and all that kind of stuff.

Lead: I just don’t want everybody coming by, and you know what I mean? We’ve just had too much of that already.

Lead: But yeah, if they can do a quick phone call that day, I will be happy to talk with them.

Lead: Sure, sure.

Lead: It’ll only take 10 to 15 minutes.

Lead: Well, roughly 10 minutes.

Lead: Okay. Just to be sure.

Lead: And also, I would just like to verify a few details.

Lead: You mentioned a while ago that your name is Gary.

Lead: That’s G-A-R-Y, correct?

Lead: Yes, correct.

Lead: Yes, ma’am.

Lead: And your last name is Farron?

Lead: Mm-hmm.

Lead: Farron, actually, but that’s fine.

Lead: No problem.

Lead: I’m sorry if I mispronounced that.

Lead: No, no. Everybody mispronounced that. It’s fine.

Lead: And this is the best contact number to give you a call?

Lead: Yeah, this one’s good.

Lead: The one ending in (redacted).

Lead: Okay.

Lead: This is your mobile, right?

Lead: It is.

Lead: Correct, yes.

Lead: Thank you so much.

Lead: And the address of the house that you wanted to be estimated for power washing is in (redacted).

Lead: That is the correct address.

Lead: Yes, ma’am.

Lead: Thank you. And what’s the best email to send that confirmation to as well as the information of our company, if ever you wanted to send a question?

Lead: Yeah, thank you for asking. It would be, this is a long one, (redacted) at hotmail.com.

Lead: Just to verify, that is (redacted) at hotmail.com.

Lead: You got it.

Lead: Yeah, perfect.

Lead: And what are the parts of the house that you wanted to be estimated for power washing?

Lead: Well, I was thinking maybe just the front windows and the back windows would be, I mean, what normally involves power washing.

Lead: Are you talking about the roofs and the side of the house and stuff like that?

Lead: Yeah, for this matter, I’m not quite sure if the windows are included, but maybe the sidings.

Lead: The windows are, yeah, the windows, we have some upper windows that we just can’t get to.

Lead: And those, ironically, those are the very things we would probably most want to get washed.

Lead: There’s a big picture window up above the front door that could.

Lead: You know what? I’ll take note of that.

Lead: And once my estimator talks to you or call you, you can ask him directly and he will be able to provide you the answer.

Lead: That’s fine.

Lead: Other than the windows that you mentioned, the front and the back windows, are there any other parts of the house that you wanted to be estimated for power washing?

Lead: To tell you the truth, I really haven’t noticed that, oh gosh, this side of the house needs washing or anything like that.

Lead: I think it’s in pretty good shape overall.

Lead: How about the driveway?

Lead: The driveway probably needs to be replaced rather than washed.

Lead: It’s got all kinds of cracks in it at this point.

Lead: But I’ll tell you what, between now and Wednesday, I will sort of walk around the house and just sort of get a better feel for, you know, what we might need and then we can have an intelligent conversation that day.

Lead: So as for now, I will be putting here the whole house exterior.

Lead: Would that be fine? I mean, we can certainly consider it, yeah, but it probably will not happen.

Lead: We’re mostly interested in windows off the top of my head.

Lead: Sure, sure.

Lead: I’ll take note of that.

Lead: And also, when was the last time you power washed the property, if I may ask?

Lead: I couldn’t tell you how many years ago.

Lead: I’ll say at least five, six, seven, something like that.

Lead: Okay.

Lead: So that was five years ago.

Lead: And you hired someone to do it for you, correct?

Lead: Actually, I think a family member might have done it with their tools, you know?

Lead: Okay.

Lead: That’s noted as well.

Lead: And Gary, you’re going to be the one to answer the call once my estimator calls you, right?

Lead: This is my phone number.

Lead: You’re going to SS him in between 10 to 15 minutes per se or roughly?

Lead: Yeah, unless they, you know, start giving me a hard time.

Lead: But you’ve been very nice and I think it’ll go fine.

Lead: Thank you so much for your patience.

Lead: No problem.

Lead: Well, yeah, expect someone.

Lead: I think I got everything that I needed here.

Lead: And I expect someone to give you a call on Wednesday.

Lead: That’s going to be the March 11th.

Lead: Okay.

Lead: Between 3 p.m. up until 4.30 p.m.

Lead: Will this be a local number, like a (redacted) number so that I’ll recognize it’s a local call or what?

Phone Staffer Caller: Yeah. They are located locally, so you don’t have to worry about it.

Lead: Okay.

Lead: And yeah, like what I mentioned, we will be sending the information of our company via e-mail if ever that you wanted to look us up.

Lead: So you can rest assured that it’s safe for you to answer the call.

Lead: Oh, thank you.

Lead: Yeah, the e-mail would be great.

Lead: In fact, do you have a website?

Lead: Yes, that’s included in the e-mail as well.

Lead: Perfect.

Lead: That’s exactly what we need.

Lead: That’s cool.

Lead: Okay.

Lead: Okay. Thank you so much, Gary Redacted, for your time and for your patience.

Lead: And yeah, so do you have any other questions for me before I let you go?

Lead: No, I think we’re good.

Lead: I appreciate you calling, and I hope you have a good day.

Lead: You too.

Lead: Thank you.

Lead: It’s been a breath of fresh air when I talk to you.

Lead: Well, I appreciate that.

Lead: Thank you.

Lead: You do have a great day.

Lead: Thank you, and you have a lovely voice.

Lead: Let me just add that.

Lead: Oh, thank you.

Lead: Okay.

Lead: Take care.

Lead: Goodbye for now.

Lead: Bye-bye.

Lead: Talk to you soon.