Type:
Lead Grade: B
Name: Mark (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling for leads. In this transcript, we reached out to a homeowner in Hempstead, Philadelphia to schedule a pre-estimate for power washing focused on the siding and exterior surfaces. The appointment is set for Monday morning (9 a.m. to 11 a.m.), with the estimator contacting the homeowner an hour before the visit. The lead indicated they last had a power wash about two years ago and were interested in an on-site estimate.
This is a power washing lead, but would also work well for roofing companies in Hempstead, Philadelphia. This example demonstrates how outbound lead generation and cold calling for home service companies can help generate more leads. If you’re looking to improve your home service lead generation or outbound marketing to get more leads for your company, this approach is effective. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello. Hey, is this Mark?
Lead: Yes.
Phone Staffer Caller: Hey there, my name is Jarek with (redacted). I’m just not sure if we’re going to be working in Hempstead, Philadelphia next week. I’m just wondering if we can drop by to give you a pre-estimate for Powerwashing.
Lead: Sure, you can drop by.
Phone Staffer Caller: Okay, are you available on Monday?
Lead: Yes.
Phone Staffer Caller: Okay, we actually have a schedule here, it’s Monday morning. Do you prefer morning or afternoon?
Lead: Morning is fine, after nine.
Phone Staffer Caller: Okay, yeah, nine to eleven.
Phone Staffer Caller: I just want to make sure you know what is the best or what is the area that you want to get an estimate for those? You mean like, what do I want estimated?
Lead: Yeah, yeah, yeah, the exteriors or what part? The house, the siding.
Phone Staffer Caller: Oh, okay, and siding.
Lead: When is the last time you make it Powerwasher?
Phone Staffer Caller: Probably two years ago.
Lead: Alright, so I just want to make sure I have the correct address here. It’s in (redacted), right?
Lead: Yes.
Phone Staffer Caller: Oh, alright, just to make sure it’s for Mark (redacted)? That’s correct.
Phone Staffer Caller: The best phone number that we can contact you, sir, is (redacted)? Is this still the correct one?
Phone Staffer Caller: And do you happen to have any emails so that we can send a confirmation?
Lead: I don’t want to give you my email address right now. That’s okay.
Lead: And yeah, I think I pretty much have everything here, sir.
Phone Staffer Caller: Just to confirm again, this will be on Monday. The window would be 9 a.m. to 11 a.m. And this would only take about 10 to 15 minutes.
Phone Staffer Caller: Our estimator, we’re going to be contacting you an hour before the set appointment.
Phone Staffer Caller: And just to confirm, you will be the one who’s going to be assisting them, right?
Lead: Yes.
Phone Staffer Caller: Okay, alright, thank you so much. Have a good one. Bye-bye.
Type:
Lead Grade: B
Name: Kirsten (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in (home service lead generation) in Atlanta, GA through cold calling and outbound outreach to help home service companies grow. In this transcript, we reached out to a homeowner in Atlanta to generate a power washing lead and arrange a free exterior cleaning estimate. The homeowner indicated a willingness to have an estimator drop by to assess the property, with a call-back window set for Thursday, March 12 between 3 and 5 p.m.
This is a power washing lead, but would also work well for roofing companies in Atlanta, GA. Private details such as names and addresses are redacted to protect privacy. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, is this Kirsten?
Lead: Yes, may I ask who’s calling?
Phone Staffer Caller: My name is Angel and I’m with (redacted) and the reason why I’m calling is because my team is going to be doing some scheduled power washing in your area in Atlanta so we’re hoping to provide you free estimates for power washing the exterior of the house.
Lead: You can provide me an estimate. Can my estimator drop by here please and then check if what needs to be done and he will be providing you the estimate.
Phone Staffer Caller: Are you going to be available on, let’s see here, Thursday the 12th of March in between 3 to 5 p.m.? I may or may not be home and available at that time but you’re welcome to come and inspect the property and give me an estimate.
Lead: Is there anybody else who can assist my estimator because we don’t want to trespass you know?
Phone Staffer Caller: No, there is no one else available. How about Tuesday? That’s going to be the 10th?
Lead: Yeah, I’m sorry that’s not going to work for me. I can’t guarantee to be home during any window of time just for an estimate versus a service provider so maybe you can call me back and we’ll try another time.
Phone Staffer Caller: Maybe my estimator can give you a call for the estimate?
Lead: Sure, that’ll work. If I’m in the area I’ll be happy to meet with them.
Phone Staffer Caller: Okay, thank you.
Lead: So are you okay for a phone call with my estimator on the 12th? I can’t guarantee any time but they just call me when they’re in the neighborhood.
Phone Staffer Caller: Sure.
Lead: Oh yeah, you don’t have to be on your property when they call.
Phone Staffer Caller: So you want me home so you aren’t trespassing?
Lead: No, when they drop by but if they’re going to be calling they won’t be dropping by to your place.
Phone Staffer Caller: Okay, yeah if they’re in the neighborhood give me a call and if I’m available I’ll be happy to work with them.
Lead: Sure.
Phone Staffer Caller: Can my project manager give you a call on the 12th in between 3 to 5 p.m.? Are you able to answer their call?
Lead: Yeah, I would hope so. I don’t know. I will just need to confirm a few details here before I let you go. I’m so sorry.
Phone Staffer Caller: Your first and last name is Kirsten Redacted, correct?
Lead: Yep.
Phone Staffer Caller: And the best contact number to give you a call is this number you’re using right now, ending in (redacted).
Lead: Thank you. Sure.
Phone Staffer Caller: And also the address that you wanted to be estimated for power washing is (redacted).
Lead: Yes.
Phone Staffer Caller: All right, thank you. And what’s the best email we can send the confirmation to as well as the information?
Lead: (redacted).
Phone Staffer Caller: Okay, so just to verify that’s (redacted). That’s right.
Lead: Thank you.
Phone Staffer Caller: And what are the parts of the house you wanted to be estimated for power washing? Is it the driveway, the sidings, or the whole exterior? You guys are the experts. Tell me what you think it needs.
Lead: Okay. Do you think the whole exterior? I don’t know. You guys are the experts. Tell me what it needs.
Phone Staffer Caller: Okay.
Lead: And when was the last time you power washed your property, if I may ask?
Phone Staffer Caller: I don’t remember.
Lead: Okay. But you hired someone else to do it for you?
Phone Staffer Caller: I don’t remember the details right now. Yeah, that’s in my files at home.
Lead: All right.
Phone Staffer Caller: And you’re going to be the one answering the phone when my project manager called you?
Lead: Right. That would be the plan.
Phone Staffer Caller: Okay. All right. So that will be, I think I got everything that I needed here. Expect someone to call you on the 12th of March in between 3 to 5 p.m. Please keep your lines open and check your email after this call. If ever you wanted to look us up, then the information of our company is already included as well as the confirmation email.
Lead: Okay. All right. Thank you.
Phone Staffer Caller: All right. Thank you so much. You too. Have a great day.
Lead: Bye. You too. Bye-bye.
Type:
Lead Grade: A
Name: Steven (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing for service companies through cold calling. In (location of transcript), we contacted a homeowner to generate a power washing lead for our client and to offer a free exterior cleaning estimate. The lead expressed interest in cleaning the siding and the overall exterior, and a Tuesday appointment window (3:00–4:30 p.m.) was discussed. The caller noted that if the homeowner wasn’t home, pricing or contact information would be left and a follow-up would be made by phone or email, with the homeowner serving as the on-site guide for the estimator. To protect privacy, all sensitive details are redacted. This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to improve your home service lead generation or outbound marketing, this example shows how cold calling for leads can generate qualified requests for service.
Ai Transcript:
Phone Staffer Caller: Hello?
Lead: Hi, I’m speaking with Steven. This is him.
Phone Staffer Caller: Hi Siri, thank you very much for answering the call.
Phone Staffer Caller: By the way, this is Ivan and I’m calling from (redacted).
Phone Staffer Caller: How are you today?
Lead: I’m okay, how are you?
Phone Staffer Caller: I’m good Siri, thank you very much for asking.
Phone Staffer Caller: By the way, we’re trying to call you because we will be on your area for the next week and we’re providing and we’re offering a free estimate for Powerwashing.
Lead: And I was wondering if our estimator can drop by if you’re available for a free estimate?
Lead: What kind of Powerwashing is this? If you don’t mind me asking, I’m sorry.
Phone Staffer Caller: Powerwashing, sir, we can definitely explain.
Phone Staffer Caller: It’s like the driveway, sidewalk, whole exterior of the house.
Phone Staffer Caller: You guys can stop by.
Lead: I can’t guarantee that I’m going to be home.
Lead: I work seven days a week.
Phone Staffer Caller: So, go ahead.
Lead: Oh, I was going to say you can stop by.
Lead: It’s perfectly okay. Like I said, I just can’t guarantee that I’m going to be home.
Lead: If I’m not home, if you guys leave any kind of, I don’t know if you guys leave any kind of paperwork or contact information or pricing or anything like that.
Phone Staffer Caller: Yeah, definitely.
Lead: That’s really amazing.
Phone Staffer Caller: By the way, Steven, if you don’t mind me asking, sir, when was the last time you had your home Powerwashed?
Lead: I want to say last year.
Lead: My house is vinyl.
Lead: And so, every year we have to have it washed to get rid of any of the – what is it?
Lead: It’s like a – not mold.
Lead: It’s like – Algae? Yeah, the algae that grows.
Lead: It’s an all-white house.
Lead: So, every year we pretty much get it done.
Phone Staffer Caller: Oh, I see.
Lead: And by the way, Steven, which areas are you most interested in having cleaned?
Lead: Is it the driveway, the sidewalk, the sidings of the house?
Lead: I would say the sidings of the house.
Lead: The driveway and the sidewalk really don’t need anything.
Lead: To be completely honest with you, there’s a part of my driveway that I have to repair.
Lead: So, before I would even consider a Powerwash, I would probably want to get that done.
Lead: But the house itself, that’s definitely something that I would want to look into.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So, I’ll just take note here as sidings of the house.
Phone Staffer Caller: Let’s say the whole exterior of the house.
Lead: Yeah, exactly.
Phone Staffer Caller: Let me check on that one.
Lead: And you’re telling me that you are at work around – that would be all days of the week, right?
Lead: Yeah, I would say I usually get to work around 8 to 9.
Lead: And depending on the load that I have, I’m usually here until between 3 and 5 p.m.
Phone Staffer Caller: 3 and 5 p.m.
Lead: Let me check on that one, okay?
Phone Staffer Caller: Are you okay on Tuesday, 3 to 4.30 p.m.?
Lead: Sure.
Phone Staffer Caller: I mean, I could try to make it home if you guys are going to stop by.
Lead: Okay.
Phone Staffer Caller: But not to worry. If you’re not at home, is it okay that I’ll just take note here that we’ll just contact you at your phone number (redacted)?
Lead: Yeah. Is that okay with you?
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Okay.
Lead: Just bear with me on the line. I’m going to take note of that.
Lead: Yeah, that’ll be on Tuesday. That’s on the plan, okay?
Lead: Okay. Sounds good.
Phone Staffer Caller: All right.
Phone Staffer Caller: And by the way, Steven, are you the one – would it be you to assist our estimator when they come by? Like maybe show them around for at least 10 minutes maximum?
Lead: Yes, yes, yes.
Lead: It would be me.
Phone Staffer Caller: Okay.
Lead: That’s really amazing.
Phone Staffer Caller: And by the way, Steven, the last name is Groove, right?
Lead: Yes, sir.
Lead: Like a bunch of people.
Lead: Yeah.
Phone Staffer Caller: And by the way, just to verify the address, it’s still in 1016 Retriever Lane?
Lead: Yes, sir.
Lead: Is that correct?
Lead: And the state and ZIP is (redacted)?
Phone Staffer Caller: All right. Awesome.
Phone Staffer Caller: So thank you very much for that one as well, Steven.
Lead: And lastly, what’s the best email address that we can send the confirmation for this appointment?
Phone Staffer Caller: Sure.
Lead: Steve, (redacted).
Lead: (redacted).
Phone Staffer Caller: Hotmail, right?
Lead: Yes, sir.
Phone Staffer Caller: Okay.
Lead: Let me go ahead and take note of that one. Give me a minute. Let me check here.
Phone Staffer Caller: So again, that would be on Tuesday on the 10th.
Phone Staffer Caller: That’s around – that’s between 3 to 4.30.
Phone Staffer Caller: Okay?
Lead: And that would be the whole exterior of the house.
Lead: Same goes for the sidings as well.
Phone Staffer Caller: And Steve, I really appreciate it as well, sir, for your time answering the call.
Phone Staffer Caller: Again, just take note that you will receive a confirmation shortly to your email.
Lead: And I’ll just fully document the account here as well that if you’re not around on that specific time frame, they will just contact you at your phone number, (redacted).
Lead: Okay?
Phone Staffer Caller: Sounds good.
Lead: Thank you.
Lead: Thank you very much for that one, Steven.
Lead: Okay.
Lead: Enjoy the rest of your day, sir.
Lead: Okay?
Lead: And we’ll look forward to helping restore and refresh your home’s exterior.
Lead: Okay?
Lead: Have a great day.
Lead: Thank you.
Phone Staffer Caller: Bye-bye.
Lead: Have a good – thank you very much.
Type: Power Washing
Lead Grade: A
Name: Elizabeth (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
(Home service lead generation) in Raleigh, NC. At Phone Staffer, we specialize in generating leads for home service companies through cold calling and outbound lead generation techniques. In this Raleigh, North Carolina transcript, we contacted a homeowner to offer a free exterior power washing estimate and scheduled a follow-up call for the estimator. The lead’s personal details are redacted to protect privacy, but the conversation demonstrates a clear path to booking an appointment for power washing services. This is a power washing lead, but the approach would also work well for roofing companies in Raleigh, NC. If you’re looking to get more leads for a home service company or scale your outbound efforts, this example highlights how cold calling for leads can help generate qualified appointments and drive revenue. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hi, is this Elizabeth?
Lead: Yes.
Lead: Hi Elizabeth, this is Irene and I’m with (redacted).
Lead: We are just reaching out by the way because we will be doing some powerwashing work around your neighborhood starting next week.
Lead: So we just want to know if we can also drop by to offer you a free estimate for (redacted).
Lead: If you guys are ever planning for it.
Lead: No obligation at all.
Lead: Would that be something you’re open to?
Phone Staffer Caller: Uh, when are you coming back?
Lead: Oh, starting next week we’re available from Monday to Friday actually. Morning and afternoon schedule. What works best for you?
Lead: We can do Monday afternoon. Anytime after 6 o’clock.
Phone Staffer Caller: Oh, okay. Let me check about that one.
Lead: Our Monday schedule actually is between 12 to 1.30 p.m. only.
Lead: And if you want that time, let me just check, just hang on for a moment.
Phone Staffer Caller: Oh, okay.
Phone Staffer Caller: Elizabeth, as of the moment our schedule available actually from Tuesday until Friday is between 1.30 to 3 p.m. or 3 to 4.30 p.m. That’s the latest. Will that work?
Lead: No, I work so that will not work for me.
Phone Staffer Caller: Oh, okay. That will be fine. We can work with it.
Lead: Okay. If ever you’re not available around this time, do you have someone at home that can help us or walk us through like 10 to 15 minutes?
Lead: No.
Phone Staffer Caller: Oh, okay. That’s fine. Since you’re at work actually, the option that we can do for you is we can give you a quick call instead. Our estimator can call you around that time.
Lead: Okay.
Phone Staffer Caller: On Monday, can we set you up for a quick call around 10.30 to 12 or 12 to 1.30 p.m.?
Lead: No, I work. So you have to call me in the afternoon.
Phone Staffer Caller: Oh, okay. In the afternoon, we can work on Tuesday. Can we do it between 3 to 4.30 p.m.? Right at 4.
Lead: Okay. I’ll take note of that. Thank you so much.
Phone Staffer Caller: So I’ll set you up then on Tuesday, March 10 between 3 to 4.30 p.m. And I’ll just take note that you wanted to receive a call right at 4 p.m.
Lead: Okay.
Phone Staffer Caller: Since you are at work. Okay. I’ll take note of that for the estimator to know.
Lead: Elizabeth, what specific areas outside your house that you wanted to be power washed, that you wanted to be estimated?
Lead: My house. The whole exterior?
Phone Staffer Caller: Okay. Yes. I gotcha.
Phone Staffer Caller: And when was this area, this house was power washed, by the way, if you still remember?
Lead: Last year.
Phone Staffer Caller: And you’re doing it once a year, correct?
Lead: Yes.
Phone Staffer Caller: Okay. Thank you so much. I’ll take note of that one.
Phone Staffer Caller: And I’ll just verify some information before we set this up for you on Tuesday.
Phone Staffer Caller: Elizabeth, your last name is Korgar. That’s K-O-R-G-A-R, right?
Lead: Yes.
Phone Staffer Caller: And is this your best callback number ending in 9283?
Lead: Yes.
Phone Staffer Caller: And the address is in 2867 Orchard Traceway in Raleigh, North Carolina, 27610. Is this right?
Lead: Yes.
Phone Staffer Caller: We will be sending as well our company details for you to check out and your confirmation for your appointment on Tuesday.
Phone Staffer Caller: What’s the best email where we can send it to, please?
Lead: (redacted)
Phone Staffer Caller: Okay. Thank you so much.
Lead: So that’s your last name, (redacted), E for Edward, A for Alpha, at (redacted). Yes.
Phone Staffer Caller: Okay. Thank you so much, Elizabeth. And by the way, by the looks of your house right now, if ever you agree with everything with our estimator, how soon are you looking to have this house power wash?
Type: Power Washing
Lead Grade: A
Name: Fredderick (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Atlanta
Intro:
Power washing lead in Atlanta, GA. We cold called homeowners to generate leads for home service clients through outbound lead generation and cold calling. This transcript shows a homeowner in Atlanta, GA being offered a free, no-cost, no-commitment estimate for power washing exterior surfaces—house exterior, front yard, driveway, backyard, roof, gutters, and windows. This is a power washing lead, but would also work well for roofing companies in Atlanta.
The lead expressed interest and a potential appointment was discussed, illustrating how cold calling for leads can help home service companies get more business in Atlanta, GA. If you’re optimizing your home service outbound marketing or looking to increase your roofing or power washing leads in this market, this example demonstrates an effective approach. For privacy, the redacted details from the call are not disclosed.
Ai Transcript:
Phone Staffer Caller: Hello Frederick.
Phone Staffer Caller: Hi there, good day.
Phone Staffer Caller: This is Rika.
Phone Staffer Caller: We’re from (redacted), sir.
Phone Staffer Caller: We want to let you know that we will be giving free estimates for homeowners in Atlanta next week till the end of March.
Phone Staffer Caller: I was only wondering if our project manager can stop by anytime you will be available then for a short visit for you to get a free code.
Phone Staffer Caller: But if you will be free next Wednesday.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Alright, perfect.
Phone Staffer Caller: So that will be March 11 Wednesday.
Phone Staffer Caller: Can they stop by between 1pm to 3pm then?
Lead: Yeah, I’ll be here.
Lead: What’s this about though?
Phone Staffer Caller: Okay, for a free estimate for pressure washing house exterior, front yard, driveway, backyard, roof, gutters, windows.
Phone Staffer Caller: It’s a completely no cost, no commitment.
Lead: Okay, I’m retired now so I’ll be here.
Lead: Okay, perfect.
Lead: Just to confirm sir, your full name is Frederick Redacted, right?
Lead: Yes.
Lead: And is this the best phone number where the estimator can reach out to you?
Lead: Yes.
Lead: And the property you want to have an estimate for is (redacted), located in Atlanta, Georgia.
Lead: That’s it.
Lead: And may I ask what part of your property then do you want to have an estimate for power washing?
Lead: Do you want your driveway?
Lead: Maybe the driveway, yeah.
Lead: I see what you’re all talking about.
Lead: All right.
Lead: And can you remember, sir, when was the last time you had your driveway power wash?
Lead: I never did it. I’ve never done it. Never done it before.
Lead: And one last thing I needed to hear is your email address, okay, for us to send a confirmation of your appointment then.
Lead: It’s (redacted).
Lead: So it’s (redacted).
Lead: (redacted)
Lead: (redacted)
Lead: (redacted)
Lead: (redacted)
Lead: (redacted)
Lead: (redacted)
Lead: (redacted)
Type:
Lead Grade: A
Name: Fredderick (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in cold calling for leads and home service lead generation. In this transcript, we reached out to a homeowner in Atlanta, Georgia (GA) to schedule a free, no-cost estimate for power washing the home exterior, including areas like the front yard, driveway, backyard, roof, gutters, and windows. The lead indicated they would be available for a brief visit on Wednesday, March 11, between 1 p.m. and 3 p.m., and asked to receive an appointment confirmation by email. To protect privacy, personal details such as full name, address, and contact information are redacted in the sample below.
This example illustrates how cold calling for leads and outbound home service lead generation can produce power washing leads and booked appointments. While the focus here is power washing, the approach would also work well for roofing companies in Atlanta. If you’re looking to improve your outbound efforts to get more leads for a home service company, this transcript demonstrates a practical, privacy-conscious lead-gen workflow.
Ai Transcript:
Phone Staffer Caller: Hello Frederick.
Phone Staffer Caller: Uh-huh.
Phone Staffer Caller: Hi there.
Phone Staffer Caller: Good day.
Phone Staffer Caller: This is Rika.
Phone Staffer Caller: We’re from (redacted).
Phone Staffer Caller: We want to let you know that we will be giving free estimates for homeowners in Atlanta next week till the end of March.
Phone Staffer Caller: I was only wondering if our project manager can stop by anytime you will be available then for a short visit for you to get a free code.
Phone Staffer Caller: Uh-huh.
Phone Staffer Caller: But if you will be free next Wednesday.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Alright.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: So that will be March 11 Wednesday.
Phone Staffer Caller: Can they stop by between 1pm to 3pm then?
Lead: Yeah.
Lead: I’ll be here.
Lead: Uh-huh.
Lead: Okay.
Phone Staffer Caller: What’s this about though?
Phone Staffer Caller: Okay.
Phone Staffer Caller: For a free estimate for pressure washing house exterior, front yard, driveway, backyard, roof, gutters, windows.
Phone Staffer Caller: It’s a completely no cost, no commitment.
Lead: Okay.
Lead: I’m retired now.
Lead: So I’ll be here.
Lead: Yeah.
Lead: I’ll be here.
Lead: Okay.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Just to confirm, sir, your full name is Frederick Redacted, right?
Lead: Uh-huh.
Lead: Yes.
Phone Staffer Caller: And is this the best phone number where the estimator can reach out to you?
Lead: Yeah.
Phone Staffer Caller: And the property you want to have an estimate for is your (redacted) address.
Lead: This is in Atlanta, Georgia with a zip code of (redacted), right?
Lead: Mm-hmm.
Lead: That’s it.
Phone Staffer Caller: And may I ask what part of your property then do you want to have an estimate for power washing? Do you want your driveway?
Lead: Do you want your driveway?
Lead: Maybe the driveway.
Lead: Yeah.
Lead: I see what y’all talking about.
Lead: All right.
Phone Staffer Caller: And can you remember, sir, when was the last time you had your driveway power wash?
Lead: I never did it.
Lead: I’ve never done it.
Lead: Never done it before.
Phone Staffer Caller: And one last thing I needed to hear is your email address, okay, for us to send a confirmation of your appointment then.
Lead: It’s (redacted).
Phone Staffer Caller: So it’s (redacted).
Lead: Uh-huh.
Phone Staffer Caller: Yeah.
Lead: And then I-S-N-E-O? I-G.
Lead: Yeah, yeah.
Lead: Like dig it, F-S.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Dig, D-I-G-I-T.
Phone Staffer Caller: D-I-G-I-T.
Phone Staffer Caller: Dig it, all right.
Lead: Uh-huh.
Phone Staffer Caller: At?
Lead: (redacted).
Phone Staffer Caller: So it’s digit, D-I-G-I-T, at (redacted).
Lead: (redacted).
Lead: Then the F-S, that’s my name, you know, Fred Redacted.
Lead: Oh.
Lead: So dig it, F-S.
Lead: Okay.
Lead: Got it.
Lead: All right.
Lead: Okay.
Lead: Got it here.
Lead: So I have all the information I needed here.
Lead: Our estimate, okay, will arrive on your area.
Lead: Okay.
Lead: Again, this coming Wednesday.
Lead: Okay.
Lead: And the message, okay, before they arrive, okay, just to make sure that everything was set up.
Lead: Okay.
Lead: Yeah, somebody will call me on my phone.
Lead: I’ll be here, like I said.
Lead: I’m retired now, so I’ll be here.
Lead: All right.
Lead: So any time, just in case, okay, I will be home and can assist the estimate or is that so?
Lead: Yeah, yeah.
Lead: I’ll be here.
Lead: I’m retired now, so that’s all.
Lead: I’m sitting around the house watching soap operas.
Lead: Okay.
Lead: So just wait for the arrival between 1 and 3 p.m., all right?
Lead: Okay.
Lead: Yeah.
Lead: Sounds good.
Lead: All right.
Lead: Okay.
Lead: Thank you so much.
Lead: Bye-bye.
Lead: All right.
Lead: Bye-bye.
Lead: You too.
