Type: Power Washing
Lead Grade: A
Name: Corey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Trussville
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling and outbound outreach. In this transcript, we reached out to a homeowner in Trussville, AL to offer a free estimate for exterior power washing. The lead showed interest in power washing the entire house and an appointment window of 12–1 was scheduled for the following week. This is a power washing lead, but would also work well for roofing companies in Trussville, AL.
The call illustrates how cold calling for leads can turn conversations into booked estimates for home services, making it a strong example of outbound lead generation for home service companies. If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads for your company, this approach demonstrates an effective strategy. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello, is this Corey?
Lead: Yes, who’s calling?
Phone Staffer Caller: Yeah, hello sir, this is Flynn with (redacted). I think you’ve called earlier. You said what now? We’ve spoken earlier. This is Flynn with (redacted). This is Corey Redacted and Redacted. Yeah, you said just hold on. I barely understand what you’re saying. My name is Flynn with (redacted). Pressure washing. Can you hear me okay? You said we’re pressure washing? Yeah, pressure washing sir. We will be around (redacted) next week. So I was wondering if you guys would be open for a free estimate for power washing the exterior of the house? You said a free estimate? That’s right, a free estimate sir for exterior power washing. We will be around the area starting next week. So I was wondering if you would be interested. This is completely free, no obligation.
Lead: Yeah, that’s fine.
Phone Staffer Caller: Oh yeah, what are the possible areas that you’re planning to be power washing? Or what are the possible areas that you wanted to have an estimate for?
Lead: The entire house.
Phone Staffer Caller: The entire house.
Lead: May I ask when was the last time you had the entire house power washed or cleaned?
Lead: I’ve been standing there for three years. I know it’s been longer than three years. For three years, okay.
Phone Staffer Caller: Yeah, I will take note of that.
Lead: Just to quickly confirm, you’re still on (redacted), (redacted), (redacted), correct?
Phone Staffer Caller: Okay, and I’m speaking with Corey Redacted. Is that right, sir?
Lead: Yes, ma’am.
Phone Staffer Caller: We will be calling you before the appointment. Is the best contact number the one ending in (redacted)?
Lead: Yes, that’s right.
Phone Staffer Caller: Okay, we will be working, we will be there next week starting from Monday through Friday. What would be the best time and what would be the best day and time that you will be available? The estimate will only be 10 to 15 minutes.
Lead: I actually work that area so if you can call upon when you hit that way I can just meet you out there.
Phone Staffer Caller: Oh yeah, we will be calling you before we arrive so you will know we’re in the area already. Can we drop by on Monday between 12 to 1? Would it be possible?
Lead: Yes.
Phone Staffer Caller: Okay, 12 to 1.
Lead: Yeah, and one last thing. Do you happen to have an email address where we can send the confirmation and additional information about our company, sir? Corey Redacted? No, that doesn’t work. No, I actually don’t. Oh, okay. It’s alright. I’m ready whenever you are.
Lead: I don’t have that.
Phone Staffer Caller: Oh, okay. So can we send it to your mobile number, the one ending in (redacted)? Is this a mobile number?
Lead: Yeah, that’s right.
Phone Staffer Caller: Okay, we will take note of that. So we will be there on Monday, March 9 between 12 to 1. We will give you a call before we arrive so you will know that we’re already in the area, okay? So please keep your line open.
Lead: Alright.
Phone Staffer Caller: Okay. That’s all I needed for now. Thank you so much for your time, Corey. Hope you have a wonderful day, sir.
Lead: Okay, bye now.
Phone Staffer Caller: Alright, thanks.
Type:
Lead Grade: A
Name: Sonu (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound cold calling to help service companies get more leads. In this transcript, we spoke with a homeowner in Lake Stevens, Washington to schedule a free exterior power washing estimate for the home, covering siding and the roof. The caller explained the no-obligation walkthrough and secured an upcoming estimator visit. This is a power washing lead, but would also work well for roofing companies in Lake Stevens, Washington.
If you’re looking to boost your home service lead generation, or expand outbound marketing for a home service company, this example demonstrates how a targeted cold call can generate qualified leads and scheduled estimates. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello.
Lead: This is Sonu.
Phone Staffer Caller: Hi, is this Sonu? Sonu (redacted)?
Lead: This is Sonu.
Lead: Hi Sonu, it’s nice to meet you.
Phone Staffer Caller: This is Rochelle with (redcated).
Phone Staffer Caller: I’m just reaching out because we’ll be working around Lake Stevens next week.
Phone Staffer Caller: So I’m just checking if we can drop by to provide you a fee estimate for exterior powerwashing.
Lead: And what company are you with?
Phone Staffer Caller: I’m sorry. Oh, I’m sorry. I’m calling from (redcated).
Lead: Okay, and where you’re located?
Phone Staffer Caller: We have our office is based in Seattle, Sonu, and we are currently working around Lake Stevens.
Phone Staffer Caller: That’s why I called.
Phone Staffer Caller: If you would allow us to drop by while we are working at the area, the code is totally free with no obligations and no commitments at all, Sonu.
Lead: Oh, okay.
Lead: And you will provide me with an estimate, did you say?
Phone Staffer Caller: Yes, an estimate.
Lead: So are you available on Monday?
Phone Staffer Caller: We are available from 12am until 6pm.
Phone Staffer Caller: Just let me know what time works the best for you or what day.
Lead: And what is included? Like, what will they be doing?
Lead: They will just conduct a quick walkthrough in the house to check those areas that needs powerwashing.
Phone Staffer Caller: But if you have a specific part of the house they would like to get a code for, that’s wonderful, Sonu.
Phone Staffer Caller: It’s just for an estimate, at least if you’re ready to powerwash your house or if you already have plans, you already have the price and the details handy.
Phone Staffer Caller: So what we will just do is to provide you an estimate for now.
Lead: Okay.
Lead: And is that the exterior of the house, correct?
Phone Staffer Caller: Yes, just for the exterior parts of the house.
Lead: Okay.
Lead: And is that for the roof? Is the roof included in it?
Phone Staffer Caller: Yes, of course.
Phone Staffer Caller: Would you like to have the roof included?
Phone Staffer Caller: It actually depends on you, Sonu, which part of the house.
Lead: Oh, okay.
Lead: Yeah, we can also do the roof.
Phone Staffer Caller: Are there any other areas aside from the roof?
Lead: Yeah, I mean, just the siding and the roof is what I’m mainly concerned about.
Phone Staffer Caller: Okay.
Lead: And I am available in the mornings, mainly.
Phone Staffer Caller: Okay, morning.
Phone Staffer Caller: Hold on.
Phone Staffer Caller: Let me check.
Phone Staffer Caller: Since Monday we can only or we’re only available from 12, we can actually do Tuesday on the 10th of March.
Phone Staffer Caller: Can we do it between 9 and 10 a.m.?
Phone Staffer Caller: How does this sound?
Lead: So I have a doctor’s appointment that day.
Lead: Are you guys here any other day in the morning?
Phone Staffer Caller: Yes, we can also do Wednesday, Sonu.
Lead: Okay.
Lead: Wednesday from, can you do earlier than 9 or does it have to be 9?
Phone Staffer Caller: Yeah, we can only start from 9 a.m.
Lead: Oh, okay.
Lead: Yeah.
Lead: And yeah, that works for me.
Phone Staffer Caller: Okay, that sounds wonderful.
Phone Staffer Caller: And you’re still at (redacted)?
Lead: Is that right?
Lead: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And the best contact number to reach you at is (redacted)?
Lead: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Last name is (redacted), correct?
Lead: Yes.
Lead: Yep.
Phone Staffer Caller: And you’ll be the one who’s going to assist the estimator or will there be any other person aside from you?
Lead: Will there be, I’m sorry, say it again?
Phone Staffer Caller: I mean, are you the one who’s going to speak to the estimator personally or there will be a different person?
Lead: So I will be here, my husband will be here, and his friend will be here.
Phone Staffer Caller: Okay.
Lead: I got it.
Phone Staffer Caller: And one last question, Sonu. What is the best email address where we can send you the details regarding the quote and the confirmation of the appointment?
Lead: Can I give that to you when the estimator is here?
Phone Staffer Caller: Yeah, of course.
Phone Staffer Caller: No problem with that, Sonu.
Phone Staffer Caller: What I can do for now is just to send you the confirmation of the scheduled walk-through via text, and if the estimator arrives, you can provide it to him directly.
Lead: All right?
Lead: Okay.
Phone Staffer Caller: Okay.
Lead: And what is the company name again?
Phone Staffer Caller: Oh, it’s Rolling Suds Power Washing.
Lead: Can you spell it for me, please?
Phone Staffer Caller: Yeah, it’s R for Romeo, O for Oscar, L for Lima, L for Lima, I for India, N for November, G for Gulf, S for Sam, U for Umbrella, D for Delta, S for Sierra.
Lead: Rolling Suds?
Phone Staffer Caller: Yes, Rolling Suds Power Washing.
Lead: Power Washing.
Phone Staffer Caller: Yeah.
Lead: Okay.
Lead: I just need to put that in my calendar.
Phone Staffer Caller: No problem, Sonu.
Lead: I really appreciate your time and for picking up this call, Sonu.
Phone Staffer Caller: And just remember, this is just an estimate. No commitments, no obligations at all.
Phone Staffer Caller: Our estimator will just come out in the area to see what you have, and we’ll give you an estimate to get your roof and sidings cleaned up.
Lead: Okay?
Lead: Okay. Sounds good.
Lead: Thank you so much.
Phone Staffer Caller: All right. Perfect.
Phone Staffer Caller: Thank you so much, Sonu.
Phone Staffer Caller: You have a good one, and see you on Wednesday.
Lead: See you on Wednesday.
Lead: Bye.
Phone Staffer Caller: Thank you.
Lead: Bye-bye.
Lead: Bye.
Type:
Lead Grade: A
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this Greenville transcript, we contacted a homeowner to offer a free, no-obligation year-long power washing estimate as we plan to cover the area next week.
The conversation led to scheduling a remote or on-site estimate and collecting the necessary details to confirm the appointment, illustrating how cold calling for leads can create qualified prospects and booked estimates for home service companies. This is a power washing lead, but would also work well for roofing companies in Greenville. If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads, this example demonstrates a practical approach to outbound marketing for home service companies.
Ai Transcript:
Phone Staffer Caller: Hello, is this Hannah? Oh, one second please. Thank you.
Phone Staffer Caller: Hello. Hi, is this Hannah? Yeah. Thank you so much. This is Irene, by the way, ma’am, with (redacted). I’m just reaching out because we will be doing Powerwashing service around your neighborhood in Greenville starting next week. We just want to know if we can also drop by while we are there. We offer free estimate for a year Powerwashing if you guys are ever planning for it. No obligation at all. Would that be something you’re open to? I’m going to give the phone back to my husband and let him talk to you. Okay. And we’ll see if he’s interested. Thank you. Thank you, Hannah. Appreciate it.
Lead: Hello. Oh, hi sir. Yeah, thank you so much. This is Irene by the way with (redacted). Your wife actually wanted you to decide about our service. Just a heads up, we are just reaching out because we will be around Greenville area next week. So we just want to know if we can stop by to offer you a free estimate for a year Powerwashing. If you guys are ever planning for it, no obligation at all to freshen up your home this spring. Would that be something you’re open to?
Lead: Yeah, that’s fine. I’ll take a free estimate.
Lead: Oh, sure. I would love to set you up then for next week. Are you available on Monday or what day are you available by the way until Friday? Do I need to be there or can you all do that without me being present? Oh, we can actually do it with someone else if you’re not available like 10 to 15 minutes of their free time. Either way or we can do a remote estimate. We can just give you a quick call over the phone. What would you prefer?
Lead: Yeah, yeah. If we could do a remote, that’d be perfect. Oh, sure. And probably Tuesday of next week would be great. Oh, yes. Tuesday’s schedule available actually is between 2 to 4 p.m. Will that work? Yeah, that’ll be fine. Okay, thank you. Or is your wife, Hannah, will be available for a quick visit so that we can see the place personally by any chance? Like 10 minutes of… Yeah, she should be around, yeah. Oh, yeah, we can definitely stop by then while we are in the area next week. So your wife, Hannah, will assist us for the walkthrough like 10 to 15 minutes of her free time. Correct? Okay, yep, that sounds good. Okay, thank you. I just wanted to confirm some details by the way. Your name, please? Yeah, first name, James.
Lead: Okay, James. And the last name is (redacted). S-E-O-G-I-N. That’s right. Okay, thank you so much. Actually, James, our estimator that will come is James as well. Okay? So just keep in line. Is this the best callback number ending in (redacted) that we can reach out before we come on Tuesday? Actually, if you use my phone number, which is (redacted), that would be better. Perfect. I gotcha. So that’s (redacted). Yep. Okay, thank you so much, James. And what specific areas outside your house that you wanted to be flower-washed that we can give you the estimates? Pretty much everything. The whole exterior? Yeah. Okay, let me go ahead and set this up here. And when was the last time this area was flower-washed, by the way, if you still remember? It’s relatively, I mean, it’s been about four or five years. Oh, okay. It seems this area needs a thorough cleaning already. I got it. I’ll be more than happy to help you with that one. I just want to confirm as well, James, your address is in (redacted). Is that right? Yes, that’s right. Okay. And we’d love to send you our company details for you to check out and your confirmation for your appointment. What’s the best email where we can send it to, please? Sure. It’s (redacted). That’s perfect. So that’s Kirk, K-I-R-K, and then the dots, your last name, (redacted). Yep. Okay. Thank you so much. And James, I just set up here that Hannah, your wife, will be the one to assist us for the walkthrough on Tuesday. This is between 2 to 4 p.m. March 10. Just keep your line open. We’ll call you before we come to make sure you are available. And one last thing, by the looks of the exterior of your house right now, if ever you agree with everything with our estimator, how soon are you planning to have this house flower-washed? As soon as possible, if you can. Okay. I’m so sorry. I missed to hear that. Is it within three months? Yes. Okay. Gotcha. Thank you so much, James, for your time and for taking my call. Have a great day and see you on Tuesday then. All right. Thank you. You’re welcome. Have a great day. Goodbye.
Type:
Lead Grade: A
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound marketing for a variety of trades, including power washing. In this transcript, we cold called a homeowner in (location of transcript) to offer a free estimate for exterior power washing. The lead expressed interest in power washing the driveway and back patio, and a short phone appointment was scheduled for Tuesday between 9 and 11 a.m. The caller collected contact details (redacted here) to send the estimate, and the homeowner noted they have never had professional power washing before. This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to improve your home service lead generation, outbound for leads and cold calling for leads can help you book more appointments. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Yeah. Oh yeah, hey Michael, this is Gilles and I know that we haven’t spoken before. So this is actually a cold call with (redcated). So maybe you’re interested for a free estimate on exterior powerwashing? Uhm, you know what? Yeah, I could use a free estimate. Would you be available next week for a call? So it’s going to be over the phone. So no need to be at home during the estimate. Okay. Okay. Can we do between 1 to 3 on Monday? That’s March 9. It’s a 10 to 15 minutes phone call. Yeah, I try to stay away from 2 or after on Mondays. So, you know, 1 o’clock works if it’s truly 1 o’clock, but not. It’s between 1 to 3. Yeah, that’s not going to work. Okay.
Lead: And what specific part of the house would you like to include with the estimate? Is it the backyard, front, maybe driving garage? And you heard me say that does not work, right? For Monday. Oh, it’s not for Monday. Can we do Tuesday? Not at that time. If you have another time available. Would you prefer morning or afternoon? Yeah, mid morning, maybe 10 a.m.ish. Something like that. Okay. Between 9 and 11. Yeah, that’d be fine. Okay. Yeah. Thank you so much. Let me take note of that. And which areas you would like to include the estimate? We could talk about a lot of stuff, but driveway, retaining wall on the driveway. Walls in the driveway. And then back patio. Back patio. Okay. Gotcha. And also, when was the last time you had a clean or power wash? Do you remember? No, we’ll mess around with it every once in a while, but we’ve never had it professionally. Never had it. Okay. Not a problem. So, let me just confirm it here. Phone number (redacted), is that the best phone number? Yeah. And do you have an email where we can send you the details? Sure. (redacted).
Phone Staffer Caller: MichaelScottMcEwan at Yahoo.com. MichaelScottMcEwan at Yahoo.com. Yeah, I can spell that for you. So, Michael is pretty typical. M-I-C-H-E-L. And then Scott, S-C-O-T-T. But my last name you might need help with, it’s (redacted). Okay. Gotcha. And that would be (redacted)? Yes. Okay, perfect. You already mentioned your name there, so I won’t verify it. Yeah, thank you so much, Mr. Michael Redacted. We’ll be sending you an email shortly regarding the details, and also it’s on Tuesday, March 10, between 9 to 11, for a quick phone call for the estimate. Okay? Okay. So, I think that’s it for me. Thank you so much, Michael. See you then. Bye-bye. Thanks. Bye.
Type: Power Washing
Lead Grade: A
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Brentwood
Intro:
(Power Washing lead) in Brentwood, TN. At Phone Staffer, we specialize in home service lead generation and cold calling for leads. In this transcript, we connected with a Brentwood homeowner for a free exterior power washing estimate. The call explored areas such as the driveway, a retaining wall on the driveway, and a back patio, and the homeowner indicated they had never had professional power washing before. A mid-morning slot on a Tuesday was tentatively scheduled to discuss options and set the estimate. This is a power washing lead, but would also work well for roofing companies in Brentwood, TN. If you’re looking to improve your home service lead generation or boost outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can capture new opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Yeah. Oh yeah, hey Michael, this is Jel, and I know that we haven’t spoken before. This is actually a cold call with (redacted).
Phone Staffer Caller: So maybe you’re interested for a free estimate on exterior powerwashing? Uhm, you know what? Yeah, I could use a free estimate. Would you be available next week for a call? So it’s going to be over the phone, so no need to be at home during the estimate. Okay? Okay.
Phone Staffer Caller: Can we do between 1 to 3 on Monday? That’s March 9. Uhm. It’s a 10 to 15 minutes phone call only.
Phone Staffer Caller: Yeah, yeah, I try to stay away from 2 or after on Mondays. So, you know, 1 o’clock works if it’s truly 1 o’clock, but not… It’s between 1 to 3. Yeah, that’s not going to work.
Lead: Okay. And what specific part of the house would you like to include with the estimate? Is it the backyard, front, maybe driveway, garage?
Lead: And you heard me say that does not work, right? For Monday.
Phone Staffer Caller: Oh, it’s not for Monday. Can we do Tuesday? Uhm, not at that time. If you have another time available. Would you prefer morning or afternoon? Yeah, mid-morning, maybe 10 a.m.ish, something like that. Okay. Between 9 and 11. Yeah, that’d be fine.
Lead: Okay. Yeah, thank you so much. Let me take note of that. And which areas you would like to include the estimate? Uhm, we could talk about a lot of stuff, but driveway, retaining wall on the driveway, and then back patio. Back patio. Okay, gotcha.
Lead: And also, when was the last time you had a clean or power wash? Do you remember? Uh, no. We’ll mess around with it every once in a while, but we’ve never had it professionally. Oh, never had it. Okay, not a problem.
Phone Staffer Caller: So, let me just confirm it here. Phone number, (redacted), is that the best phone number?
Lead: Yeah. And do you have an email where we can send you the details?
Phone Staffer Caller: (redacted)
Lead: Yeah, I can spell that for you. So, Michael is pretty typical. M-I-C-H-E-L, and then (redacted), but my last name you might need help with, it’s (redacted).
Type:
Lead Grade: A
Name: Nomelito (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing through cold calling. In this transcript, we cold-called a homeowner in Maryville, Washington to generate a power washing lead. The homeowner requested an on-site estimate for driveway cleaning and noted moss on the roof; an estimator was scheduled for Monday between 11 a.m. and 12 p.m. The initial discussion placed the driveway price around $200–$250, with the exact amount to be provided by the on-site estimator. The call also captured basic contact details and confirmed the appointment, illustrating how cold calling for leads can convert inquiries into booked power washing appointments. This is a power washing lead, but would also work well for roofing companies in Maryville, Washington.
From a home service lead generation and outbound marketing perspective, this example demonstrates effective cold calling for leads in the home service sector, including phone leads for home service companies and outbound marketing for home service companies. If you’re aiming to get more leads for a home service company or Get more leads for roofing companies in Maryville, Washington, this approach can be adapted to other services as well. Important privacy note: any personal identifying details in the transcript have been redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello, this is Nomelito. May I help you?
Lead: Hi, Nomelito. Coming to you with (redcated). From who? From (redcated).
Phone Staffer Caller: And Powerwashing, what do you guys do? Yeah, we offer pre-estimated powerwashing to the exterior of your house, like the patio, driveway.
Lead: Oh, like, okay. And how much does it cost for the driveway? That will be approximately $200 to $250 but that will be discussed to you by the estimator once they go to your place.
Phone Staffer Caller: How this does sound. Okay. Alright, so yeah, we have a schedule on, let me check, okay?
Lead: Alright. Okay, that will be on Monday, March 9th. March 9th? Monday at what time, do you know?
Phone Staffer Caller: Yeah, we have a morning which is 11 to 12, 12 to 1 and afternoon will be 1 to 2, 2 to 3, 3 to 4, 4 to 5 or 5 to 6. So which time would you prefer?
Lead: So you said there will be an estimator will come into my house, right? And estimate how much would it cost to powerwash my driveway?
Phone Staffer Caller: That is correct.
Lead: Okay. Alright, so you said it’s $250 depending on how big the driveway is?
Phone Staffer Caller: Yeah, approximately, that’s just an estimate, approximately $200 to $250 but it’s really depending on when you speak to the estimator because they can provide you the exact information about the cost, okay?
Lead: Okay, okay. So let’s schedule it for Monday at 11.
Phone Staffer Caller: Okay, perfect. Let me check Nomalita, okay?
Lead: Okay. Please bear with me here.
Phone Staffer Caller: Alright, I just need to know when was the last time you had your powerwashed? I did it myself. I have a powerwasher. I did it about 3 years ago.
Lead: Uh-huh, 3 years ago. And you’re still using your powerwasher?
Phone Staffer Caller: Yes.
Lead: Okay. So yeah, right now, what specific area would you like to have or needs powerwashing so that I can also take note of that?
Phone Staffer Caller: So I have moss. Do you guys do the roofing also? For the roofing, that will be discussed also by the estimator.
Lead: Okay. So I do have, my roof has moss building up. Does he have a drone? Does he have a drone that he could probably look at what my roof looks like from the drone?
Phone Staffer Caller: Definitely, we have all the equipment or tools that they need to have for the house.
Lead: Okay. So we don’t have to worry about it. So the roof has moss building up already, right?
Phone Staffer Caller: Right, there’s moss building up.
Lead: Okay. And also, aside from the roof, is there any other area, particular area of the house?
Phone Staffer Caller: No, no, no. Just driveway and the roof. That’s it.
Lead: Okay, driveway and the roof.
Phone Staffer Caller: Okay. So, Nomalito, just to confirm, the schedule will be on Monday. That will be March 9.
Lead: Okay.
Phone Staffer Caller: Okay, Monday, March 9, between 11 to 12.
Lead: Okay.
Phone Staffer Caller: So one more thing. Wait, wait, wait, wait, wait. Who am I talking to? Oh, this is Camille. Camille with (redcated).
Lead: Well, you know what? We’re doing taxes on that day.
Phone Staffer Caller: Oh, okay. Can we like maybe schedule it for like maybe Tuesday? Tuesday will be March 10, right?
Lead: March 10. March 10. Is it March 10? No, no, no. I have… March 9 was the… I don’t know. I think it’s March… I’m going to double check my appointment.
Phone Staffer Caller: No worries. I think I believe it is March… Yeah, we can do Monday. We can do Monday. Monday, March 9.
Lead: March 9, yeah. We can do Monday.
Phone Staffer Caller: Okay, all right. Okay, let me check. So that will be, just to confirm, 11 to 12. March 9, 11 to 12, Monday.
Lead: Uh-huh.
Phone Staffer Caller: Okay, so your first and last name will be Normalito (redacted), correct?
Lead: Correct.
Phone Staffer Caller: Last four digits of your number ending in (redacted), right?
Lead: Correct, yes.
Phone Staffer Caller: Okay, and your address is at (redacted).
Lead: Maryville, Washington, right?
Phone Staffer Caller: Okay, yeah. (redacted).
Lead: Correct.
Phone Staffer Caller: Okay, perfect. So one more thing, what is your email address we can send the information to? So the name is Arthur, (redacted).
Lead: (redacted)
Phone Staffer Caller: Okay, let me spell it out. Okay, that’s A for Apple, R for Richard, T for Tom, H for Hannah, U for Umbrella, R for Richard, J for Kite. (redacted).
Lead: Arthur (redacted), right?
Phone Staffer Caller: Correct.
Lead: Okay, thank you so much. So here’s the thing, our estimator will contact you via phone call 15 to 30 minutes prior to the schedule, and that will be on Monday, 11 to 12.
Phone Staffer Caller: Okay, sounds good. Thank you so much, Normanito, for your time.
Lead: Thank you. And you have a great day. Bye-bye.
Phone Staffer Caller: Have a good day.
