Type:
Lead Grade: A
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer helps home service companies grow through cold calling and outbound lead generation. In this transcript, we reached a homeowner in Reno, Nevada to generate a power washing lead and offer a free, no-obligation exterior pressure washing estimate. The call arranged a full exterior cleaning estimate, with the estimator calling ahead and an appointment scheduled for a Thursday afternoon. All identifying details have been redacted to protect privacy.
This example shows how cold calling for leads can build a solid pipeline for exterior cleaning services and other home services. While the lead is for power washing, the same outbound lead generation approach also works well for roofing, painting, and other trades in Reno, Nevada. If you’re looking to improve your home service lead generation or outbound efforts to get more leads, this strategy can be highly effective. Details are redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello Kathleen? No, she’s not here right now. Can I take a message?
Phone Staffer Caller: Oh sorry.
Phone Staffer Caller: Yeah, but sir are you in a big smoky drive by any chance?
Phone Staffer Caller: Pardon?
Phone Staffer Caller: Uhm, do you still living around big smoky drive?
Phone Staffer Caller: Yes.
Phone Staffer Caller: In Reno?
Phone Staffer Caller: Yeah.
Phone Staffer Caller: This is Princess by the way and I work with (redacted).
Phone Staffer Caller: So we’re actually calling sir because we will be in your address this week.
Phone Staffer Caller: We are giving out free estimates for pressure washing.
Phone Staffer Caller: I mean the outside parts of the house.
Phone Staffer Caller: It’s actually no cost and no obligation.
Phone Staffer Caller: I mean our team or our project manager can check any areas that you want to have an estimate with and then he can leave you with a quote that you can use anytime.
Phone Staffer Caller: So just wondering sir if you have any specific parts of the house that you would like to have an estimate with?
Prospect: Well, I’m actually going to have it repainted soon so maybe the whole house.
Phone Staffer Caller: Oh, I see.
Phone Staffer Caller: That’s wonderful.
Phone Staffer Caller: Yeah, so the full exterior should be or you wanted to have a free estimate with the full exterior of the house.
Phone Staffer Caller: And when was the last time you power washed the full exterior?
Phone Staffer Caller: Can you still remember?
Prospect: I just moved in not too long ago so I don’t know.
Phone Staffer Caller: Oh, I see.
Phone Staffer Caller: Okay then.
Phone Staffer Caller: And also sir, I suppose you were the husband of Kathleen, right?
Prospect: No, we’re ex.
Phone Staffer Caller: Oh, sorry but you are still one of the decision makers.
Prospect: Yes, I own the home.
Phone Staffer Caller: Oh, got it, got it.
Phone Staffer Caller: Okay then.
Phone Staffer Caller: So and also sir, the address is (redacted), right?
Prospect: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And also sir, our estimator will give you a quick phone call before going to the property just letting you know that they will be on the way.
Phone Staffer Caller: The phone number here is ending in (redacted).
Prospect: Okay.
Phone Staffer Caller: About when would you want to do this?
Phone Staffer Caller: Yeah, they will be available actually this week so how about on Thursday around 1 p.m. to 3?
Phone Staffer Caller: Will that work?
Prospect: On what day?
Prospect: Thursday, 26th.
Phone Staffer Caller: Okay, yeah, that would work.
Phone Staffer Caller: 26th, 1 p.m. to 3 p.m.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And also sir, if you have an email address as well, can I have it so that we can also send you more details about the company and as well as the appointment details?
Prospect: Okay.
Phone Staffer Caller: You ready?
Prospect: Yep.
Phone Staffer Caller: Okay, (redacted).
Phone Staffer Caller: Got it.
Phone Staffer Caller: Okay, so it’s (redacted), (redacted) at (redacted).
Prospect: Correct.
Phone Staffer Caller: Awesome.
Phone Staffer Caller: And sorry about that. I’d like to know as well your name so that our estimator can address you properly.
Prospect: Michael.
Phone Staffer Caller: Is it Michael (redacted)?
Prospect: Yes.
Phone Staffer Caller: Okay, got it.
Prospect: Okay then.
Phone Staffer Caller: And you will personally assist the estimator while they are around, right?
Prospect: Pardon?
Phone Staffer Caller: You will personally assist our estimator?
Prospect: Yes.
Phone Staffer Caller: Got it.
Phone Staffer Caller: Okay then.
Phone Staffer Caller: You might want to know we have a dog, so it’s best to let us know a little ahead of time.
Prospect: Yeah, yeah, that’s right.
Phone Staffer Caller: That’s also the reason why our estimator really gives a call before going to the property, just also you can prepare yourself.
Prospect: Okay.
Phone Staffer Caller: All right, so I just want to have a quick recap before I let you go.
Phone Staffer Caller: Your appointment will be set on Thursday, 26th, in between 1 p.m. and 3 p.m., and you would like to have an estimate with your full exterior, which you haven’t ever watched not so long ago.
Prospect: Right.
Phone Staffer Caller: Okay then.
Phone Staffer Caller: So that’s it for me today, sir.
Phone Staffer Caller: Thank you so much, and you have a good one.
Prospect: You too.
Phone Staffer Caller: Thank you.
Phone Staffer Caller: Bye-bye.
Prospect: Bye.
Phone Staffer Caller: All right.