Type:
Lead Grade: A
Name: Cheryl (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Get more leads for home service company in Powder Springs, GA. At Phone Staffer, we specialize in home service lead generation through cold calling and outbound outreach. In this transcript, we connected with a homeowner in Powder Springs to offer a free exterior power washing estimate for a condo, including window cleaning. The conversation covered HOA considerations, the number of windows to estimate, and scheduling a 10–15 minute on-site estimate for Friday between 11 a.m. and 1 p.m. This is a power washing lead, but it would also work well for roofing companies in Powder Springs, GA or other home service providers seeking more leads. If you’re looking to improve your home service lead generation or outbound marketing for more leads, this example shows how cold calling for leads can drive qualified appointments. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello.
Lead: Hi, is this Barbara? No, Barbara used to have this number. She no longer has it. It must be in your data system. Would you please remove it, please?
Phone Staffer Caller: Alright, I’ll do my best with that. But if I may ask, since this number is associated with this location, are you in Marietta, Georgia?
Lead: I’m in Powder Springs, that’s close enough.
Phone Staffer Caller: I see. But yeah, so the reason why I’m asking is because my team is going to be doing some scheduled power washing around your area. So we’re hoping if we could drop by to provide you free estimates for power washing the exterior of your house. Do you do windows or just the whole exterior?
Lead: Oh, yeah, well, actually, we do. Oh, that’s another part. We can do the window separately. Yeah, yeah, because I live in a condo and the HOA is responsible for cleaning the condo.
Phone Staffer Caller: Oh, I see. Yeah, yeah, yeah. But I was just going to quote for the windows though. Oh, so the window is not part of the HOA responsibilities? No. Okay, sure, sure. Yeah, we can ask for this one.
Lead: Okay, and I would just like to know the address that you’re in. (redacted)
Phone Staffer Caller: All right, and I would just like to know, this is the best contact number to give you a call, the one ending in (redacted)? That is correct.
Lead: Okay.
Phone Staffer Caller: Now, all I want is estimate. That’s all I want. Okay. Yes, that’s right. Yeah, this is no contract, just free estimate. And I would just like to know how many windows do you want to be estimated for cleaning? Now, the window, do you count the top and the bottom or just it’s one window or is that two separate windows? Since you mentioned that you are in a condo, right? Yes. So, all the number, the total number of windows that you want it to be estimated.
Lead: Okay. All right. I have to count because I’m on top of here. All right, let’s count. One, two. I’m sure. Three, four, five, six. Seven, eight, nine, 10, 11, 12, 13 approximately. Okay. That’s noted. Thank you so much. I appreciate that. So, that’s approximately 13 windows.
Phone Staffer Caller: Okay. And what’s the best email to send you the confirmation to? (redacted)
Lead: Okay. Just to confirm that Cheryl (redacted) at (redacted) (redacted), correct? That is correct.
Phone Staffer Caller: Okay. Thank you. And, okay. So, I believe your first and last name is Cheryl (redacted), right?
Lead: Thompson Williams. Yeah, my husband likes – my new husband likes me to have his last name.
Phone Staffer Caller: Oh, I’m sorry. Cheryl (redacted). That’s okay. Thank you so much. So, I’ll just put in here Cheryl (redacted). That will work.
Lead: Okay. So, that’s (redacted), correct?
Phone Staffer Caller: That is correct.
Lead: Okay. Thank you. And when was the last time you had your windows cleaned? It’s a new – we’ve been in here for going on three years and haven’t been cleaned since we moved in.
Phone Staffer Caller: Okay. So, almost three years.
Lead: Yeah. Okay. And you’re going to be the one to assist my estimator? Yes. 10 to 15 minutes, correct?
Phone Staffer Caller: Yes.
Lead: Okay. Thank you so much. And let me just see here. Are you going to be available on Thursday in between 3 to 5 p.m.? No, I have an appointment. Which day and time do you prefer within the week? Sometime after 10 and before 3. I can schedule it before 4, between 10 and 4. Between 10 and 4. Okay. I have here 11 to 1, 1 to 3. That’s what I have. Okay. Well, I can do 11 to 1. 11 to 1. Is that going to be on Friday or Wednesday? I can either do Thursday. Thursday. It only takes about 15 minutes? Yeah. 10 to 15 minutes only. Okay. I can do either Thursday or Friday. Friday is probably better. Friday. Friday. Okay. Friday 11 to 1, correct? 11 to 1 time. Okay. Thank you so much. And so that’s going to be the 6th of March. Friday 11 to 1. Mm-hmm.
Phone Staffer Caller: All right. And let me just see here. Okay. Okay. So, could you repeat the address one more time just to confirm? (redacted)
Lead: Okay. All right. Okay. All right. I got it. So, expect someone to be there on the 6th of March. That’s Friday between 11 a.m. up until 1 p.m. So, it’ll normally take 10 to 15 minutes. And please keep your lines open if ever my estimator needed to contact you before he arrives. All right?
Phone Staffer Caller: Okay. Thank you. You have my cell number.
Lead: Okay. Good. Yes. Thank you so much, Cheryl (redacted), for your time. And you have a great day. Thanks. Bye.
Phone Staffer Caller: Oh, you do the same. Thank you for your patience. Bye for now.
Lead: You too. Thank you. Bye.