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Cold Calling

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Type:
Lead Grade: A
Name: Naga (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in Cold Calling for leads and home service outbound lead generation to help contractors grow their business. In this transcript, we reached out to a homeowner in [City], [State] to generate a no-obligation estimate for power washing of the exterior siding and a pathway. The homeowner requested an estimate and a project manager visit was scheduled for Saturday morning. This is a power washing lead, but would also work well for roofing companies in [City], [State].

If you’re looking to improve your home service lead generation or expand outbound marketing for home service companies, this example demonstrates how cold calling for leads can drive new business. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Yes, yes ma’am.
Prospect: Oh, good day, is that Naga?
Prospect: This is Naga, yes.
Phone Staffer Caller: Oh, hi Naga, good morning. This is Kate with (redcated). How are you doing?
Prospect: Good ma’am. How’s it going ma’am?
Prospect: Yeah, what is this recording?
Phone Staffer Caller: Yeah, actually Naga, I’m just reaching out quickly. Sorry to bother you.
Phone Staffer Caller: We will be working in [redacted] and nearby area this week on words.
Phone Staffer Caller: Just wondering if you are open for a free estimate only in any part of your house exterior for Powerwashing?
Prospect: For Powerwashing you said?
Phone Staffer Caller: Yes ma’am? Yes.
Prospect: Yes. Yes, and only just an estimate, no obligation or commitment at all.
Phone Staffer Caller: Okay, sure ma’am. What time works? What day you’re talking about ma’am?
Prospect: Actually sir, we have here Saturday and Sunday this week. What will be the best day and time for you?
Prospect: Saturday works ma’am, Saturday.
Phone Staffer Caller: Saturday, so let me just double check here.
Phone Staffer Caller: Is it okay to swing by like morning or afternoon?
Prospect: Morning is fine.
Phone Staffer Caller: Okay, so I have here between 9am to 11am on Saturday, April 4. Would that be okay for you?
Prospect: Yes ma’am.
Phone Staffer Caller: Perfect. So Naga, your last name is Redacted, right?
Prospect: That is correct. Yes.
Phone Staffer Caller: Perfect. And Naga, I just want to ask, which area or what part of your house would you love to estimate?
Prospect: Oh, it’s exterior you said, right?
Prospect: Yes, exterior. Any area of your exterior.
Prospect: Yeah, exterior Powerwash, it’s actually, we have a pathway, a small area pathway, that’s one. And then the house exterior as well. Like you know.
Prospect: Like the siding or including the roof gutters or just the siding of your house?
Prospect: Just the siding ma’am, just the siding. Full house siding.
Phone Staffer Caller: Yes. Okay, got it. So that would be for the pathway and full house siding. That is correct.
Prospect: Or do you have a specific area of your siding, like for the right area or east area or whole siding?
Prospect: When you are facing, it’s on the left ma’am.
Prospect: Yeah, when you’re facing my house, it’s on the left. That is the preferred area.
Prospect: Yes.
Prospect: Yes.
Phone Staffer Caller: Oh, so left part area or left siding. Left side siding, yes.
Phone Staffer Caller: Okay, got it here.
Phone Staffer Caller: So, just in case, of course, one of our project manager can, I mean, once our project manager visit you, he can look around and give you an option or opinion.
Prospect: I look forward to it.
Phone Staffer Caller: Yes.
Phone Staffer Caller: So, I just want to ask your complete address will be at (redacted).
Prospect: That is correct. Yes. Get it here.
Phone Staffer Caller: And also, sir, will this be the best call back number for you? The (redacted)?
Prospect: Yes. Our estimator will call you first before arriving.
Phone Staffer Caller: And yeah, I would like to ask also, just wondering if you still remember when was the last time that you do power wash or clean your pathway and your siding?
Prospect: I don’t exactly remember, but no, no siding. We got it done recently. We got it done, but not then we got it done to certain area, but then we, we, we kind of concluded to do it at some point for the whole area.
Phone Staffer Caller: So, your estimator is coming.
Prospect: Yeah.
Phone Staffer Caller: Yeah. So, that will be for the left siding. I assume that is correct.
Prospect: Okay.
Phone Staffer Caller: So, we will be sending you an email confirmation. What will be the best email address where we can send it to?
Prospect: (redacted)
Phone Staffer Caller: Yeah. So, I just want to make sure, sir, your first name is Naga and last name is Redacted? That is correct. Yes. Got it here.
Phone Staffer Caller: So, you will be the one who will assess our project manager upon arriving, right? That is correct. Perfect here.
Phone Staffer Caller: Again, this will be April 4th, Saturday between 9am to 11am.
Phone Staffer Caller: This will be a free estimate only, no obligation or commitment at all for your pathway and left area or left part siding of your house.
Prospect: Yes.
Phone Staffer Caller: Thank you, ma’am. Thank you so much. Thank you so much. Have a great one. Bye bye.