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Cold Calling

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Type:
Lead Grade: A
Name: Laura (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service outbound lead generation and cold calling for leads. In this transcript, we reached out to a homeowner in (City, State) to schedule a free estimate for power washing services—specifically deck cleaning and work under the boards—demonstrating effective cold calling for leads and how to get more leads for a home service company. This is a power washing lead, but the same outbound marketing for home service companies would also work well for roofing contractors in (City, State). Below you can see the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello. Hello Laura. Yes. Hi this is Rochelle again with (redacted). So I asked, I checked with the team and they mentioned that they can do a deck and they can also do a two-story deck and they can do go under the boards of the deck. So would you like us to proceed with setting up an appointment for the fee estimate for us? That would be great.

Prospect: Yes, that would be great. When are you going to be in this area? I’ll check my schedule for whichever week you said you were coming out.

Phone Staffer Caller: Of course. Yeah we can or we can drop by tomorrow. Tomorrow we are available between 1 and 3 and 3 to 5. On Wednesday we are available from 7 a.m. to 7 p.m. Thursday the same time we are available and till Friday. So the only afternoon that we are available is on Tuesday only, Laura.

Prospect: Okay.

Phone Staffer Caller: Unfortunately the Tuesday and Wednesday don’t work for me. Let me, sorry let me find the correct week. Okay. What does a Thursday look like for you? Thursday, 9th of April, Thursday we have here between 7 and 9, 11 and 1 p.m., between 1 and 3 p.m., 3 and 5, and then 5 and 7 p.m. Those are the open slots that we have for Thursday. Okay. Could we do Thursday the, did you say 1 p.m. works? Yeah between 1 and 3. Yeah I think that should work. Let me put it on my calendar real quick. Hold on. Okay that sounds like a pun, Laura. So Thursday, 9th of April, between 1 and 3 p.m.

Prospect: and just to make sure that we have here the correct details, especially your address, you’re still at (redacted), correct? Yes, that’s right, thank you.

Phone Staffer Caller: Perfect. And the best contact number to reach you at is (redacted). That’s right. Yep. And your last name is (redacted) or (redacted), did I pronounce it right? You said it right the first time, (redacted). Oh okay, (redacted), thank you for correcting me, Laura.

Prospect: You’re welcome.

Phone Staffer Caller: And what’s the best email address where we can send you all the contact details and the details about the company and of course the quote in writing? Oh yeah, so it’s going to be my full name spelled L-A-U-R-A L-Y-N-N-C-R-Y-T-Z-E-R at gmail.com. Okay, got it. Yep.

Prospect: (redacted)

Phone Staffer Caller: And in case, Laura, that you would agree with the service, is this going to be the first time that you will power wash this specific part of your house or have you power washed it before?

Prospect: I have not power washed it before. I don’t know the last time it may have been cleaned, potentially by the previous owners of the house.

Phone Staffer Caller: Oh okay, I got it. Don’t worry, I’m gonna take note of those details, Laura. And again, I really appreciate you picking up the call and we hope to see you on Thursday. That would be between 1 and 3 p.m. You’ll be receiving an email confirming the appointment, a text and or maybe a phone call. It’s just a friendly reminder. And don’t worry, the estimate or the walk-through is totally free with no commitments, no obligations at all. Alright?

Prospect: Alright, thank you. I really appreciate it. Thank you, Laura. Thank you so much for taking your time to talk with me. I really appreciate it. You have a wonderful day. See you on Thursday. Thank you. Bye-bye.