Type:
Lead Grade: A
Name: Ronald (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing through cold calling and outbound outreach. In this transcript, we connected with a local homeowner in the service area to schedule a free exterior power washing estimate for the walkway, driveway, and back deck. The lead expressed interest in power washing and a follow-up estimate was arranged. This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads for your company, this example highlights how effective cold calling for leads can be. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Yeah. Oh hi, good day. Is that Ronald? Yeah, this is Ronald.
Phone Staffer Caller: Oh hi, good afternoon. This is Kate. I’m with (redacted). How are you doing?
Prospect: I’m doing pretty good. How are you? Great to hear. I’m doing good. Thank you for asking.
Phone Staffer Caller: By the way, Ronald, I’m just reaching out quickly. Sorry to bother you. We will be working in (redacted) and nearby area this week onwards. Just wondering if you are open for a free estimate in any part of your house exterior for Powerwashing? For Powerwashing? Yeah, just a free estimate only, sir.
Prospect: Oh. Yeah, that’ll be fine.
Phone Staffer Caller: Perfect. Is it okay, Ronald, to swing by like 10 to 15 minutes of your time this week? What will be the best time for you or day?
Prospect: Tomorrow morning after 10 o’clock.
Phone Staffer Caller: Okay, tomorrow. Just let me go ahead and double check it.
Prospect: Oh, sorry for that. We don’t have a schedule already for 7 or tomorrow.
Phone Staffer Caller: Is it okay to do Wednesday? That’ll be fine.
Prospect: I’m sorry, after what time again?
Phone Staffer Caller: Whenever is fine. My wife should be there all day.
Prospect: Oh, perfect. So is it okay to swing by in the afternoon or the best will be morning? Whichever is fine. She’s there throughout the day.
Phone Staffer Caller: Oh, I see. I got it. So is it okay to swing by like between 3 p.m. to 4.30?
Prospect: Yeah, that’ll work.
Phone Staffer Caller: And which area of your house would you like to have an estimate? I got like a sidewalk. I got a walkway that comes up to my door and my driveway. And maybe just ask my wife what else she’s thinking. Just have them take a look around and see what they think they can do and how much.
Prospect: Yeah, sure, sure. We’ll do that, sir.
Phone Staffer Caller: And we have your wife’s name so our project manager can address her properly. Her name is Courtney. Courtney Redacted, right? Yep, that’s her.
Phone Staffer Caller: Okay, got it here. And just to ask, sir, because our project manager will call her before arriving. What will be the best phone number where we can reach her?
Prospect: (redacted)
Phone Staffer Caller: Also, sir, just to confirm, your address at (redacted)? That’s correct.
Prospect: That’s correct.
Phone Staffer Caller: So also, sir, just to ask, because we will be sending you an appointment schedule confirmation. What will be the best email address where we can send it to?
Prospect: (redacted)
Phone Staffer Caller: Ronald Redacted? Wait, so that will be your first name, Ronald, and then your last name, Redacted.
Prospect: Yes, that’s correct.
Phone Staffer Caller: Do you still remember when was the last time that you do power wash or clean your walkway and your driveway? I want to say two years ago. It’s been two years.
Prospect: Oh, I see. I got it.
Phone Staffer Caller: So maybe this is the best time for you to at least have an idea how much it will be here, just in case you are planning to do power wash and all.
Prospect: Yes, that’ll work.
Phone Staffer Caller: So again, this will be Wednesday, April 8, between 3:00 and 4:30 p.m. And we will look for your wife, Kourtney.
Prospect: Yes.
Phone Staffer Caller: And that will be a free estimate only for walkway and driveway. And we can go around and check and give you an estimate in any part, I mean, in other parts or area that needs to be power washed.
Prospect: Yes, that’ll work.
Phone Staffer Caller: I’ll have her throw you all in my back deck, and we’ll see how much it costs for the back deck. Oh, back deck as well. So I have it here, walkway, driveway, and back deck. Yes.
Prospect: Okay.
Phone Staffer Caller: Anything else that you want to add specifically?
Prospect: No, ma’am, not right now.
Phone Staffer Caller: Okay, got it here. So, Ronald, just to confirm again, this will be – your wife will be assisting our estimator. And just please advise her so he will not be surprised if our project manager calls her, okay?
Prospect: Okay.
Phone Staffer Caller: Okay. Thank you so much, Ronald. Have a great one. Bye-bye. You, too. Thank you.