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Type:
Lead Grade: A
Name: Lennette (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in cold calling for leads and home service outbound lead generation to help service companies win more jobs. In this Aberdeen, MD transcript, we connected with a homeowner about power washing services to generate a scheduling lead for an estimator. The homeowner requested estimates for siding cleaning, the basement walk-out stairs, a deck, and the driveway, and we set a callback for the estimator on Friday, April 10, between 12:00 and 2:00 p.m. The outreach includes confirming contact details by phone and email.

This is a power washing lead, but would also work well for roofing companies in Aberdeen, MD. For home service companies looking to boost lead generation, cold calling for leads and outbound marketing can turn conversations into booked estimates. If you’re aiming to get more leads for your home service company, this approach provides a practical example of outbound outreach that drives results.

Ai Transcript:

Phone Staffer Caller: This is Lenette. Hi Lennette, I’m here with (redacted). We will be doing a Powerwashing work at the end. I’d like to check if… I can’t hear what you’re saying. Say that again, you’re breaking up. We will be doing a Powerwashing at the end. And I’d like to check if you’re going to be interested in the estimates. Oh, for Powerwash? Yes, Powerwash. Yeah, I will need one. I will need a Powerwash.
Prospect: But I’m getting ready to have some trees taken down. So, the two trees are like up on my house. Uhm, but I won’t be doing that until next week. So, I am going to need an estimate for a Powerwash after I get these trees taken down. Yes.
Prospect: Okay, so you’re still at this address? (redacted).
Prospect: Are you interested with the Powerwashing?
Prospect: Yes.
Phone Staffer Caller: Okay, so we have a schedule on Wednesday, that’s on April 8th. And we have a time… Oh, yes, I can’t book a time yet because I’m waiting to get my trees taken down. So, if you want to call me back in about two weeks, you can call me back.
Prospect: Oh, you know the good thing about this is that you can avail the free estimates now. And it’s up for you if you’re going to be deciding or weighing your options in the future.
Prospect: So, you can… Anyways, this is… Estimator will contact you via phone. So, this is going to be a phone call.
Phone Staffer Caller: Oh, okay.
Phone Staffer Caller: Okay, well Wednesday… Can it be like Friday or so? Can they call me Friday?
Prospect: April 10th, that’s correct. Friday, that will be April 10th.
Phone Staffer Caller: We have a time, which is at 8 to 10, 10 to 12, 12 to 2, and 2 to 4. Which is your preferred schedule?
Prospect: 12 to 2.
Phone Staffer Caller: 12 to 2, okay.
Prospect: 12 to 2 p.m.
Phone Staffer Caller: So, that will be April 10th, Friday, 12 to 2.
Phone Staffer Caller: Okay, so Lynette, I just need to ask, when was the last time you had your house power washed?
Prospect: I don’t know.
Phone Staffer Caller: What’s the name of your company?
Prospect: (redacted).
Phone Staffer Caller: Oh, okay.
Prospect: Yeah, okay. Probably, probably like 2 to 3 years ago.
Prospect: 2 to 3 years ago, okay.
Phone Staffer Caller: And, so what specific area of the house needs power washing? Is it the siding, gutters?
Prospect: Yeah, I would get the siding done on the whole house.
Phone Staffer Caller: Okay.
Prospect: And probably, I probably need to have the walk-out. The walk-out from the basement, the steps going up my basement.
Prospect: And possibly the deck, so I gotta see how much all this is gonna cost first.
Phone Staffer Caller: Okay, so siding, walk- And the driveway, and the driveway siding and stuff.
Prospect: Yeah.
Phone Staffer Caller: Okay, so that’s siding, walk-out from the basement?
Prospect: Yeah.
Phone Staffer Caller: Is that correct?
Prospect: Okay, deck and driveway, okay, got it.
Phone Staffer Caller: Okay, so Lynette Claiborne, that’s your first and last name, right?
Prospect: Yes.
Phone Staffer Caller: Okay, and your number is ending in 1687, correct?
Prospect: Yes.
Phone Staffer Caller: Okay, and your address is at 4440 Cary 4, Aberdeen, Maryland, 21001, correct?
Prospect: Yes.
Phone Staffer Caller: Okay, so do you have an email where we can send a confirmation to?
Prospect: Yeah, so Lynette, L-E-N-N-E-T-T-E-W at yahoo.com.
Phone Staffer Caller: All right, let me repeat that. That’s L for Lima, E for Edward, N for Nancy, N for Nancy, E for Edward, T for Tom, T for Tom, E for Edward, W for Will at yahoo.com. That’s Lynette W at yahoo.com, correct?
Prospect: Yes.
Phone Staffer Caller: Okay, so perfect. All right, just to confirm, your schedule will be April 10, Friday, between 12 to 2 p.m. So the estimator… And that’s going to be a phone call, right?
Prospect: Yes, that is correct.
Phone Staffer Caller: The estimator will call you by a phone on that day, okay? So we’re going to be sending the confirmation via email as well.
Prospect: All right, Lynette, thank you so much for your time, and I think I got all what I need, okay?
Prospect: Thank you. Bye-bye. You have a great day. Bye-bye.