Type:
Lead Grade: A
Name: Mary (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound lead generation for service companies through cold calling for leads. In this transcript, we reached out to a homeowner in Columbia, MD to discuss power washing and to arrange a free, no-obligation estimate with our remote estimator. This power washing lead demonstrates how cold calling for leads can generate interest in exterior cleaning services and help build a pipeline for home service clients.
The homeowner requested a remote estimate for gutters/eaves troughs, siding, and a carport, noting the last power washing was about five years ago. We set up a Friday afternoon call with our estimator to provide the estimate over the phone and discuss next steps. This is a power washing lead, but the same outbound approach would work well for roofing companies in Columbia, MD as well. All identifying details have been redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello is this Mary?
Prospect: Yes.
Phone Staffer Caller: Hi Mary this is Irene with (redacted). How are you doing today?
Prospect: Okay.
Phone Staffer Caller: Okay that’s nice to hear. By the way Mary I’ll just be quick this is Irene with (redacted). We are just reaching out because we will be around Columbia starting next week for Powerwashing work.
Prospect: Okay so we’re just checking with you if we can also drop by.
Phone Staffer Caller: We offer free estimates for exterior power washing if you guys are ever planning for it. No obligation at all.
Prospect: What you can yes you can stop by.
Phone Staffer Caller: Where are you from? Where’s your company located?
Prospect: Yeah we’re located in Brentwood and we will be working around Columbia starting next week and by the way Mary can we can we just set you up by the way for a quick call instead with our estimator. He will be the one to call you to provide a free estimate over the phone.
Prospect: Okay he doesn’t he doesn’t have to come by?
Phone Staffer Caller: Yes we will assist your home remotely instead so Gary the estimator will just call you.
Prospect: Are you available on Friday between 1 and 3 or 3 to 5 p.m.? What works best for you?
Phone Staffer Caller: Probably 1 and 3.
Prospect: Okay thank you so much that’s Friday April 10 okay between 1 and 3 p.m. I’ll set that up and also I just want to know what specific areas outside your house that needs attention for power washing that we can give you the estimate?
Phone Staffer Caller: The gutters, the siding and we have a carport.
Prospect: Okay thank you so much the gutters the sidings and the carport what about your roof by the way?
Phone Staffer Caller: No.
Prospect: Okay that’s it just the just three parts okay thank you.
Phone Staffer Caller: May I know when was the last time this area was power washed if you still remember? When the last time it was done?
Prospect: Yes. I would say probably five years.
Phone Staffer Caller: Okay that seems this area needs a thorough cleaning already okay thank you I’ll take note of that.
Prospect: So Mary before I set this up I just wanted to confirm some details your last name is (redacted) that’s R-E-E-C-E right?
Phone Staffer Caller: Yes.
Prospect: Okay thank you so much and is this your best call back number that we can use to reach out on Friday the one ending in (redacted)?
Phone Staffer Caller: Yes.
Prospect: Perfect and I love also to send you our company details for you to check out and your confirmation for your email what’s the best email where we can send it to?
Phone Staffer Caller: (redacted)
Prospect: Perfect thank you so much so that’s (redacted) for Juliet (redacted) for Delta (redacted) at (redacted).
Phone Staffer Caller: Right okay thank you so much and just to confirm your address is (redacted) that’s correct okay thank you so much I’ll take note of that here okay so this is just a free code no obligation at all Mary and Gary is our estimator he will be the one to call you to give you the estimate over the phone just keep your line open we’ll book you in for Friday April 10 between 1 and 3 p.m.
Prospect: Okay good thank you you’re welcome Mary and one last thing and this company’s name is (redacted) and we’ll also send you the details of our company through email okay yeah thank you so much and one last thing by the looks of your of this areas right now that you want it to be power wash how soon are you looking to have this area power wash if you ever you agree with everything with our estimator I would say probably the first of May or so okay thank you so much I’ll take note of that okay thanks so much Mary and have a great day heads all right thank you bye-bye you’re welcome goodbye