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Cold Calling

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Type:
Lead Grade: A
Name: Gilbert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound marketing for service pros through cold calling. In this transcript, we reached out to a homeowner for a free exterior power washing estimate for the front porch, back porch, and driveway in (location of transcript). The prospect requested a no-obligation estimate and a follow-up call was scheduled for a late afternoon slot. This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads, this example demonstrates how cold calling for leads can drive new business. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? Hello? Oh, hi, sorry. Is this Mr Gilbert Redacted? I think it might be. Who’s this? Oh, this is Kate. I’m with (redacted). How are you doing?

Prospect: I’m fine. Great to hear you. Actually, sorry to bother you. I am just reaching out quickly to ask. She will be working in (redacted) next week onwards. Just wondering if you guys are open for a free estimate in any part of your house exterior for powerwashing? If it’s just a free estimate, sure. Come on. Yeah, this is only a free estimate. No obligation at all. At least you will have an idea how much it will be. As a check in, sir, is it okay to swing by next week? What will be the best day for you? We have Wednesday, Thursday and Friday schedule. Thursday would be fine. Thursday, I got it. So we have here on the 23rd, sorry. Is it okay to swing by morning or afternoon? Afternoon, please. April 23rd. Late afternoon? Because we have here the latest time, we have between 3pm to 4.30pm. Would that be okay for you? 3pm to 4.30pm is best. Okay, perfect here. So I guess, Mr Gilbert, which area of your house would you like to have an estimate? The front porch area and the back porch area. So this will be front and back porch area. Other than those areas, do you have any areas that you think needs to have an estimate and clean? Or this is the only areas? Driveway. And back and also driveway. Got it here. So just to confirm, your first and last name, sir, is Gilbert Redacted? Correct. Perfect. And you will be the one who will assess our estimator upon swinging by, right? Yes, ma’am. Perfect. And just to confirm, sir, he will call you before arriving. It will just be the best callback number for you? The (redacted)? Yes, ma’am. Okay, got it here. And also to confirm, sir, a few details. Your address will be at (redacted). Correct. Got it here correctly. So, sir, we will be sending you a confirmation email and also along with the company’s information as well, so you can take a look at it. What will be the best email address where we can send it to? (redacted). Oh, I’m sorry. I wasn’t able to get it. (redacted). Okay. (redacted) At gmail.com. Got it here. So that will be G for your first initial letter and then redacted your last name, (redacted) at gmail.com. That is correct. Okay, perfect here. So just to ask, sir, by any chance, do you still remember when was the last time that you cleaned or power washed this area? Probably about three years ago, three, four years ago. Oh, three to four years ago. So perfectly to have or to take advantage for the free estimate. So at least by any chance, you will have an idea how much it will be just in case you do or you want to do a power washing service. So, yes, so again, sir, this is Kate. I’m with (redacted) which is (redacted). And it will be or you will be providing, I mean, provided a free estimate on Thursday on the 23rd of April between 3 p.m. to 4.30 p.m. Got it. Okay. So just to confirm, sir, just to make sure that I have it here correctly, it will be for your front and back porch and the driveway. Correct. Got it here. So thank you so much for your time, sir. Have a great one to you. Take care. All right. Thank you. Bye-bye. Bye-bye.