Type:
Lead Grade: A
Name: Bettina (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in Cold Calling for leads and Home service lead generation, helping service companies get more leads through outbound outreach. In this transcript, we reached out to a homeowner in (location of transcript) to schedule a free estimate for power washing. The homeowner indicated interest in cleaning outdoor windows and booked an appointment for March 5th between 3:30 and 4:00 pm. To protect privacy, private details are redacted.
This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to improve your home service lead generation or scale outbound efforts to get more leads for your company, this example illustrates how cold calling for leads can produce booked estimates. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Lead: Hi, is this Bettina? Speaking.
Phone Staffer Caller: Hi, this is Richard and we haven’t spoken before and this is actually a cold call from (redacted). And we’re going to be working there at (redacted) this week and next week. So I’d like to ask Blake to stop by and give a free estimate for Powerwashing. Do you do window washing?
Lead: Yeah, we do.
Phone Staffer Caller: Is this a robot or is this a real person?
Lead: I’m a real person, ma’am.
Phone Staffer Caller: Are you? You sound like a robot.
Lead: Sorry about that. But yeah, I’m a real person. I get so many AI calls and I was like, that really sounded like an AI call. Like outdoor window washing?
Phone Staffer Caller: Yeah, we do. It’s just outdoor actually.
Lead: Yeah. Yeah. Yeah. Yeah.
Phone Staffer Caller: Okay. Yeah. If you’re on (redacted), just give me an estimate.
Lead: All right.
Phone Staffer Caller: So by the way, the next soonest date we have here is going to be on March. Let me check the calendar. March 5th, ma’am. Are you available tomorrow? 3.30 to 4 in the afternoon?
Lead: Yes.
Phone Staffer Caller: And by the way, address is (redacted), right?
Lead: Yes.
Phone Staffer Caller: Thank you, ma’am. And best contact number is the one you’re using right now, which ends at (redacted).
Lead: And I’m talking to Bettina Redacted.
Phone Staffer Caller: Thank you, ma’am. And yeah, what part of the house would you like to have estimated, ma’am? The windows? What else?
Lead: Yeah, just all the outdoor. I mean, the outside windows.
Phone Staffer Caller: The outside windows. And would you like to pair up also the whole house or the driveway?
Lead: No. No, we have some – no. Actually, I’m just interested in the windows. The driveway is not paved. And that’s all for now.
Phone Staffer Caller: Oh, that’s all for now. Okay.
Lead: And also, is there a valid email address where we can send a confirmation to?
Lead: Yes. It is (redacted). So, (redacted).
Phone Staffer Caller: Okay.
Lead: And by the way, ma’am, how many windows are we talking about?
Lead: I don’t know. It’s a two-story house and it has a couple of porches and stuff. So, I don’t know. I’m driving right now. I can’t count them for you.
Phone Staffer Caller: Oh, okay. More than – safe to say more than five?
Lead: Oh, yeah.
Phone Staffer Caller: Okay. Thank you, ma’am.
Lead: And did you remember when was the last time you had softwashed or cleaned your windows? Was it a year ago or two years ago?
Lead: Yeah. My husband usually does it when he works on the shutters and stuff. So, yeah. I used to flip the windows, but I clean them from the inside. I can flip them. There’s a pillow window, but they’re getting a little bit older and I’m kind of worried to violently flip them and possibly break them. So, maybe it’s safer to wash them from the outside without flipping them. Indeed. So, was it a year ago? Yeah. Probably. A year ago. A couple of years.
Phone Staffer Caller: Thank you, ma’am. And you’re the one that’s going to meet our estimate, right? It should only take 10 to 15 minutes of your time.
Lead: Yeah.
Phone Staffer Caller: Can you message before? Let me see. What time is that? 3.30? Between 3.30 to 4 in the afternoon. You might receive a phone call, ma’am. I’ll put a note about it to make sure that they’re going to see you.
Lead: Yeah.
Phone Staffer Caller: Because I know I have to leave at 4.30.
Lead: Yeah.
Phone Staffer Caller: Oh, yeah. Yeah. Definitely. You’ll be able to leave around 4.30 in the afternoon. It should only take 10 to 15 minutes. And it’s just an estimate or would you do the work tomorrow if I agreed with everything?
Lead: Just for the estimate for now. And then both of you can decide when’s the best time to clean it up.
Phone Staffer Caller: Okay. Sounds good.
Lead: All set here, ma’am, for March 5th between 3.30 to 4 in the afternoon.
Phone Staffer Caller: Good to go.
Lead: Okay. Sounds good.
Phone Staffer Caller: Thank you, ma’am. Have a good evening. Bye-bye.