Type:
Lead Grade: A
Name: Dee (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation and outbound lead generation through cold calling. In this transcript, we connected with a decision-maker in (Gateway Park) to schedule a 10-minute on-site walkthrough for power washing of breezeways and exterior buildings, with an estimator set to visit next week. The prospect confirmed a Wednesday morning slot (10:30 a.m. – 12:00 p.m.) for the estimate and indicated the project would be bid as a vendor, with a potential decision by July or August.
This is a power washing lead, but would also work well for roofing companies in (Gateway Park). If you’re looking to improve your home service lead generation or implement outbound marketing for home service companies, this example shows how cold calling for leads can translate into a booked appointment and a potential estimate. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Please hold while I try to connect you.
Phone Staffer Caller: Thank you for calling Gateway Park. This is Dee.
Phone Staffer Caller: Hello? Hello? Can you hear me? Sorry. Hello? Would it be okay if I could maybe speak with the manager please?
Prospect: This is she.
Prospect: Hey Dee, this is Christine from (redacted).
Prospect: We just wanted to check on you guys because the estimator is going to be in Gateway Park these couple of days until next week. So we just wanted to give out three estimates for Powerwashing for exterior Powerwashing in the area.
Phone Staffer Caller: Okay, alright. That sounds great.
Prospect: Great. Would it be okay if we could maybe drop by next week, maybe like, hold on let me just check. Wednesday or Thursday? Which day would you prefer? It’s just like a 10 minute walkthrough that’s it.
Prospect: Okay, Wednesday is good.
Prospect: Wednesday, what time do you prefer? Morning is good.
Prospect: Morning. Is 1030 a good time? 1030 is perfect. 1030 to 12? Okay, got you.
Prospect: And is there maybe any specific part you want to have like an estimate on for Powerwashing? Yeah, so the breezeways and the exterior buildings. That’s it.
Phone Staffer Caller: Okay, I got you. Okie dokie.
Prospect: And by the way, just making sure that I’m speaking to the one in charge with the exterior maintenance, right? Just making sure.
Prospect: Maintenance, his name is Tim.
Phone Staffer Caller: Okay.
Prospect: And by the way, when was the last time you probably Powerwashed the area? Last year.
Prospect: Oh, okay. So it’s kind of still fresh, but might still need a little bit of cleaning.
Phone Staffer Caller: Okay, I got you.
Prospect: And if ever you probably like the quote, when do you think you would do the Powerwashing? Just in case, just in case you like it. No pressure. Maybe July, August.
Prospect: July, August.
Prospect: Oh, so I would run that. I would have to run that estimate by the owners and it has to be approved. That kind of takes a little while.
Prospect: Yeah, that would be great. It’s no obligation at all at the moment. But yeah, are you maybe in contract with any vendors or do you normally Powerwash the area in-house?
Prospect: No, we do vendors.
Prospect: Okay, that’s great. So you guys are up for bid, right? Just making sure.
Prospect: Yes.
Phone Staffer Caller: Okay, great. So yeah, let me just go ahead and double check here.
Phone Staffer Caller: May I at least have your first and last name, please, if you don’t mind me.
Prospect: My name is B. Do you spell it B-E-E?
Prospect: Last name is (redacted).
Phone Staffer Caller: Okay, and hold on. Let me just double check here again. So is there maybe any email I could send a confirmation to? So that would be (redacted).
Prospect: (redacted).
Phone Staffer Caller: Okay, I got you. So that’s (redacted), correct?
Prospect: Uh-huh.
Phone Staffer Caller: Yes.
Phone Staffer Caller: And the address would be (redacted), correct?
Prospect: Uh-huh. Got you.
Phone Staffer Caller: So basically, I think that would be it. You’re the one who’s going to be to assist the, what do you call this, the estimator, right?
Prospect: Yes.
Phone Staffer Caller: Okay, got you.
Phone Staffer Caller: Okay, so I guess we’ll just see you on Wednesday.
Prospect: Wednesday.
Prospect: Yes, Wednesday. That will be on May 6th, 1030 to 12th p.m.
Prospect: Yes, okay. Sounds great.
Prospect: Thank you. Great. Thank you so much. You have a wonderful, wonderful day, and just don’t stress out. Thank you. It’s almost time to be off. To go home.
Prospect: Yes.
Prospect: Okay, see you. You have a wonderful day. Bye-bye. Bye-bye.