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Cold Calling

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Type:
Lead Grade: A
Name: Deborah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound cold calling to help service providers grow. In this transcript, we connected with a homeowner in (location not specified) to discuss a free, no-obligation pre-estimate for power washing the exterior—covering the house siding, driveway, front porch, sidewalk, and curb. The lead selected a morning window for March 12 and agreed that the estimator would contact them by phone to confirm the appointment. This demonstrates how cold calling for leads can generate power washing opportunities for home service companies.

This is a power washing lead, but would also work well for roofing companies in (location). If you’re looking to get more leads for your home service company or to optimize outbound lead generation, this call illustrates a practical approach to booking appointments and gathering key contact information while maintaining privacy through redaction.

Ai Transcript:

Phone Staffer Caller: Hello? Hello, is this Deborah?
Lead: Yes.
Phone Staffer Caller: Hi Deborah, I’m here with (redacted). So, this is a call called for Powerwashing. I’d like to check if you have 30 seconds of your time to see if I can help. For Powerwashing? Hello? Yes, Powerwashing. That’s correct. What about it?
Lead: Yeah, okay. So, where are you?
Phone Staffer Caller: I’m sorry, go ahead.
Phone Staffer Caller: We will be working in the area and I’d like to check if you’re going to be interested in a pre-estimated Powerwashing of the exterior house like the patio, driveway. Garage.
Lead: Okay.
Phone Staffer Caller: Okay, so if you’re interested with the pre-estimate, we have a schedule on Thursday, that’s March 12th. Would that be okay with you?
Lead: What are they coming to do on Thursday? To give me an estimate or to Powerwash it free?
Phone Staffer Caller: Free estimate. The estimator will come by to your house for a free estimate. No obligation and no other charges as well. Okay.
Lead: You can decide whether you’re interested with it. Okay, that’s right.
Phone Staffer Caller: Okay. Great. So, that will be on March 12th. Do you have a specific time because we have a schedule on morning schedule which is at 9 to 11 and 11 to 1. We have afternoon between 1 to 3 and 3 to 5, which is your preferred schedule.
Lead: Okay, let’s try the 9 a.m. 9 a.m., okay. Let me just take note of that. That’s on March 12th, 9 a.m. to 11 a.m.
Phone Staffer Caller: Okay.
Lead: And also, when was the last time you had your Powerwashed? I want to say maybe because I was just, I don’t know why it’s strange that you’re calling me because I was just talking about it today. That’s why I was kind of saying like I was just talking about calling somebody and she called me. I think it’s been about two years now, but I was getting ready to get it done again.
Phone Staffer Caller: Okay.
Lead: So, two years ago you had your house Powerwashed, okay.
Lead: And do you have any specific area that you would like some Powerwashing?
Lead: When I get it done, it’s going to be the whole house and the front porch because it’s brick too. The sidewalk to lead up to the front door, the driveway, and I’m on the street side, so I got a curb. I got a sidewalk in front of my house and that’s going to be done too.
Phone Staffer Caller: Okay, let me just repeat. The whole exterior part of the house, the driveway, hold on, exterior part of the house, the driveway, sidewalk, and what else? Could you repeat those?
Lead: The porch, the front porch, the small front porch.
Phone Staffer Caller: Okay, the front small porch. And what else? I think that’s it. The house and you know you got a little walkway that walks up to the porch, so that’s going to be done. The driveway and the curb, sidewalk.
Lead: Okay, so the curb, the curb, sidewalk.
Phone Staffer Caller: Okay. Let me repeat it. The whole exterior part of the house, driveway, the curb, sidewalk, the front small porch, walkway to the porch. Right?
Lead: Yes.
Phone Staffer Caller: Okay, great. So your first name and last name will be Deborah (redacted), right?
Lead: Yes.
Phone Staffer Caller: Okay, and your number is ending in (redacted), is that correct?
Lead: Okay. Yeah, that’s one of my phone numbers, but put the other one down because I’m usually not on that phone, but I took it wrong because it was way in here. So put down the (redacted).
Phone Staffer Caller: Okay, (redacted). (redacted). So you want the estimator to contact you at (redacted), right?
Lead: That is correct. Both of those are my number, but I’m usually not on that (redacted), but I just so happened to be laying down and it was the sign. Okay, so I’ll just put (redacted) as well, both numbers.
Phone Staffer Caller: Yes, yes, yes.
Lead: Okay, I’ll just put both numbers on it, okay?
Phone Staffer Caller: Okay.
Lead: Okay, but you’re using both. Both are active. Yeah, but the main one is the (redacted). It’s the main one.
Phone Staffer Caller: Hmm, I see. Okay. Hmm, I see. Okay.
Lead: We’re so old about it. So make that the first choice. They don’t have to use the (redacted), period.
Phone Staffer Caller: Oh, I see. No worries. Let me just take note of that. Your full address is (redacted).
Lead: Correct, yes.
Phone Staffer Caller: Okay, so may I have your email address which we can send the confirmation to?
Lead: It is by full name, Jennifer (redacted), (redacted). Let me spell it out. [redacted].
Phone Staffer Caller: Yes, yes.
Lead: Okay, thank you so much for that. So just to confirm, your schedule is on March 12, Thursday, 9 to 11 a.m. and Estimator will contact you (redacted) to the schedule. So you’ll be the one assisting the Estimator, right?
Phone Staffer Caller: Yes.
Lead: Okay. So let me just, hold on. Hold on, let me just double check. Oh, sorry about that. I just got an update here that the Estimator will just contact you via phone call, okay?
Phone Staffer Caller: Okay, that’s fine. Phone call, no visit, okay? So make sure they call me on that (redacted) number.
Lead: Definitely. They will contact you via phone call, okay?
Phone Staffer Caller: Okay, okay.
Lead: All right, thank you so much for your time, Debra. I think I got all of that. When are they going to call? I’m sorry? When are they going to call? March 12.
Phone Staffer Caller: Oh, they’re going to call on that day. Okay, okay, that’s fine.
Lead: You will also receive an email about the appointment. Okay.
Phone Staffer Caller: Okay. Okay, thank you so much, Debra. Okay, bye-bye.
Lead: Bye-bye.