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Type:
Lead Grade: A
Name: Erick (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in home service lead generation and outbound lead generation through cold calling for leads. In this transcript, we connected with a homeowner in Atlanta, GA to schedule a free estimate for power washing services. The lead showed interest in window washing and booked an estimator visit for the 11th of March between 3 and 5 PM. This demonstrates how a well-executed cold call for leads can generate qualified appointments for home service providers.

This is a power washing lead, but it would also work well for roofing companies in Atlanta, GA. If you’re looking to improve your home service lead generation or expand outbound marketing to get more leads, this approach highlights the effectiveness of cold calling for leads in driving booked estimates while protecting privacy by redacting sensitive information.

Ai Transcript:

Phone Staffer Caller: Hi Eric.
Phone Staffer Caller: Uh huh.
Phone Staffer Caller: Hi Eric, my name is Angel and I’m with (redacted).
Lead: Well Eric, we’re currently reaching out to the homeowners of (redacted). Sorry? You said Window Washing?
Phone Staffer Caller: Yes, that’s right.
Phone Staffer Caller: But if ever that you’re hesitant regarding your safety, or if you want the information of our company, we can send it to you over after the call via email.
Phone Staffer Caller: And yeah, do you actually, or are you okay with the free estimate?
Lead: Yes.
Phone Staffer Caller: Thank you so much. And yeah, so are you going to be available? Let’s see here. On Wednesday, the 11th of March in between 3 to 5 PM.
Lead: Yes.
Phone Staffer Caller: Are you going to be at home by that time?
Lead: Yes, probably so.
Phone Staffer Caller: Thank you. Thank you so much.
Lead: And also, I would just like to confirm a few details here on my end so that your first name is Eric. Your first name is Eric. That’s Eric with K, correct?
Lead: Yeah.
Phone Staffer Caller: And your last name is (redacted). Did I pronounce it correctly?
Lead: I’m so sorry. Where did you get my information from?
Phone Staffer Caller: Oh, this is actually from a, from the public listing, because like what I mentioned, our team is going to be doing some scheduled power washing in Atlanta, Georgia. So, we got it from the state of Georgia. And yeah, I would just like to know, this is the best contact number to give you a call. The one ending in (redacted).
Lead: Thank you.
Phone Staffer Caller: And the address of the property that you wanted to be estimated for power washing is (redacted).
Lead: Correct? Right.
Phone Staffer Caller: Thank you so much. But that’s not the, that’s not the address though. Oh, this is, this is not the. Well, that’s my condo, but the gate, the gate that that address brings you to the residential gate only. And he wants to come in through the front gate, which is a different address.
Lead: Oh, I see. So this is a condo, but you’re not under the HOA, right?
Lead: Yeah, I’m under HOA. I’m sorry you’re under HOA.
Lead: Yeah. I own it. I own it.
Phone Staffer Caller: Oh, okay.
Lead: Yeah, I mean, and this address, the 1 that’s that’s here. So, what these are, these are condos, but they lease them out as well, but I’m an owner here. So, most of these apartments, most of these condos are either owned or leased out. I see. And the HOA is not responsible for the window washing. Correct? No, no.
Phone Staffer Caller: Okay.
Lead: And Eric, what is the address? But it’s still in Atlanta, right? Correct? Yeah.
Lead: So my front gate, my front gate address is (redacted). Sure. Take your time. All right.
Lead: Actually pulling my, can’t cut my finger. What’s next? It’s (redacted) It’s the Lennox Heights Condominiums. Okay. So, it’s Lennox Heights Condominiums, correct? Yeah, and the gate code is (redacted). Building (redacted). And then that’s when you use that address (redacted). That’s my apartment. On the 1st floor.
Lead: Okay. All right. So, this address that you provided to me is the front gate. And the exact address of your, the exact address of your condo unit is the one that I mentioned a while ago. The (redacted). Yeah, (redacted).
Lead: Okay. All right. I’ll take note of that. Thank you so much. And also, Eric, I would just like to know what’s the best email address that I can send a confirmation to as well as the information of our company to if ever you wanted to look us up. First name, Eric, my first name, E-R-I-C-K dot my last name, (redacted) dot com at gmail.com.
Lead: Okay. I’m so sorry. Let me see if I did get that correctly. I must have missed something at the end of your last name. So that’s Eric dot (redacted) at gmail.com or. Yeah, that’s right. That way is (redacted) at gmail.com. Okay. All right. Got it. Thank you so much.
Phone Staffer Caller: And Eric, I would just like to know as well, which part of the, I mean, how many windows do you have in your unit? I have a two bedroom, so I have two windows and I have a patio door too. So that’s on the first floor. Yeah.
Lead: Okay. Thank you. So how many windows are there in the three? Yeah, one. They’re kind of like the square big ones from the floor to the ceiling. So three, two, one in my bedroom, one in the guest bedroom and then my patio for three total.
Lead: Okay. Three, three big windows. Correct.
Phone Staffer Caller: Yes. Okay. Thank you so much. And.
Lead: All right. Thank you. So I would just like to know when was the last time you washed a window professionally? Well, never. I have a housekeeping service that comes and they do my interior, but they don’t do outside.
Phone Staffer Caller: Okay. All right. And you’re going to be the one to assist my estimator once he dropped by to your place on the 11th. That’s March.
Lead: All right. So that’s going to be in between 10 to 15 minutes. But yeah, approximately.
Phone Staffer Caller: Okay. And yeah, I think I got everything I needed here. Eric, please expect someone to be there on the 11th of March. That’s going to be Wednesday in between three to five p.m. Okay.
Lead: Okay. And please keep your lines open as well. If ever that my estimator needed to call you before I arrived and yeah, do check your email right after this call for the confirmation. Are there any questions for me, Eric, before I let you go? No, thank you.
Phone Staffer Caller: Okay. Thank you so much for taking the call and you have a great day. We’ll be seeing you. Bye bye.
Lead: Thank you. Bye.