Type:
Lead Grade: A
Name: Ivan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling for leads. In this transcript, we reached out to a homeowner in Reno, NV to generate a free estimate for exterior power washing. The caller confirmed interest in cleaning the home exterior and a brick walkway, and an estimator visit—virtual or on-site—was scheduled to provide a pre-estimate.
This is a power washing lead, but would also work well for roofing companies in Reno, NV seeking to expand outbound lead generation for home services. If you’re looking to improve your home service lead generation or need help with outbound marketing to get more leads, this approach demonstrates how cold calling for leads can drive qualified appointments.
Ai Transcript:
Lead: Hello? This is Luke. Yeah, this is Luke. Who’s this?
Phone Staffer Caller: Hi, sir. This is Ivan and I’m calling from (redacted). How are you today?
Lead: I am good.
Phone Staffer Caller: You’re calling from Powerwashing? Yes, sir. (redacted). Got it. What’s going on?
Phone Staffer Caller: Yeah, we’ll be in your neighborhood in Nevada. I started researching Powerwashing and we’re offering free estimates while we’re in the area. I was wondering if you’d be interested. Our estimator will drop by for a few minutes and give you a quick estimate.
Lead: Do you guys do exterior houses?
Phone Staffer Caller: Yes, sir. We’re doing exterior Powerwashing.
Lead: Okay. If I’ve got a two-story house and it’s tall, can you guys get up to the second story? Do you guys have ladders and equipment to get up there?
Phone Staffer Caller: Yes, sir. We have a bucket truck as well. That would be a two-story home. You probably have the full exterior? Just the front of the house that faces the street.
Lead: Aside from that, any sightings? A driveway? Probably some brick that I have in the front of my house. There’s a brick walkway. That would be really amazing. There’s a brick walkway.
Phone Staffer Caller: By the way, Luke, if you don’t mind me asking, sir, when was the last time you had your home Powerwashed?
Lead: I don’t think I’ve ever had it Powerwashed. It’s okay. No need to worry about it. So, no need to worry about it.
Phone Staffer Caller: So, no need to worry about it. What was that? You haven’t Powerwashed your home since then? How old is your house, though, if you don’t mind me asking?
Lead: It’s about 20 years old, but I’ve only had it for three years, so I’m not sure if I’ve ever Powerwashed it. So, not a problem.
Phone Staffer Caller: Do you guys charge hourly or just per project? How does it work?
Lead: Usually, regarding with the charges, it would be our estimator providing that information. So, we’re just the one who would just set up an appointment. Usually, we had a lot of going on promotions as well that we can definitely check on.
Phone Staffer Caller: Yeah, definitely. But, just to verify, your last name is Christie? It is, yeah.
Lead: Okay, and the phone number is (redacted), right? That’s correct.
Phone Staffer Caller: And, just to verify, Luke, the address is (redacted). Yeah, that’s my old house. I’ve got a new one. Okay, do you have the new address as well? That’s still in Nevada, right? It is, yeah.
Lead: Okay, may I have the address, please? (redacted)
Phone Staffer Caller: Yeah, my new address is (redacted). And that’s Reno, Nevada, (redacted).
Lead: 89521? We’ll keep this redacted.
Phone Staffer Caller: Okay, let me check here. (redacted). That’s in Reno, Nevada, (redacted), right? Yep.
Lead: Okay, can I have your name, please?
Phone Staffer Caller: Now, for this appointment, though, may I have your best email address so that we can send all this information? (redacted). At gmail, that’s really amazing. Give me a minute, let me get a new computer. I’m checking everything right now. Can I have a minute, please?
Lead: Okay.
Phone Staffer Caller: And by the way, Luke, if you don’t mind me asking, though, have you tried power washing with professionals before? No, I’ve never. I’ve done it myself, but I’ve never hired someone to do it.
Lead: Okay. Oh, you’ve done it yourself. Okay, how often do you do a power wash, though? In my backyard, maybe once a year. Once a year, okay, not necessarily a better one.
Phone Staffer Caller: And are you the one who will be assisting our estimator once they go and visit the address? Yeah. Do I have to be home for them to give me a minute? Yeah, if you’re not around, though, you can have at least, as well, a virtual assistant. Let me go ahead and fully notate everything here so that they can definitely pass by the check and they can definitely provide it to you virtually. But let me go ahead and check everything, okay?
Lead: Okay. And notatory, as well, Luke, you will be notified prior going to the address. Okay. Prior going to the address, okay? Luke, if you don’t mind me asking, sir, are you available on Tuesday? That would be in the tent. But we only have an afternoon schedule. Are you talking about tomorrow, Tuesday? Yeah, tomorrow, Tuesday. 1 to 3, and we also have 3 to 5. If it’s, well, if it’s virtual, I can make it happen. Virtual, okay. I can take note of that one if you prefer virtual, though. So that would be the appropriate 1 to 3 in the afternoon or 3 to 5? 3 to 5 p.m. would be great. 3 to 5 p.m. would be great.
Phone Staffer Caller: And, sir, we’ll be contacting you in the afternoon, and we will provide you the pre-estimates on that one, okay? That will be virtually.
Phone Staffer Caller: And we’ll be calling your phone number, that’s (redacted). It’s (redacted). (redacted). Oh, (redacted), okay.
Lead: Oh, that’s really amazing. So, that would be between 3 to 5 in the afternoon. If you have a virtual appointment, that would be tomorrow, 3 to 5 in the afternoon. That would be Tuesday, that’s at the time, of course, for a free powerwashing estimate. At your address, that would be the new address in (redacted), that’s in Reno, Nevada, (redacted). Right?
Phone Staffer Caller: Yes.
Lead: So, we really appreciate it again for your time, and we look forward to helping restore and replace your homes here, okay? Have a great day.
Phone Staffer Caller: Okay, thank you very much. Thank you very much. You’re welcome, sir. Bye now.
