Type:
Lead Grade: A
Name: Cara (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling. In this transcript, we connected with a homeowner in Arlington, WA to generate a free power washing estimate for a roof and exterior surfaces. The lead expressed interest in roof cleaning, and an appointment was scheduled for Monday, 11 a.m.–12 p.m., with the estimator to call an hour beforehand. The conversation notes that Moss is starting to appear on the shingles and that the home had been power washed years ago, but all personal details are redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Arlington, WA, or other home services looking to grow their client base through outbound outreach.
If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this transcript showcases an effective cold calling approach for generating booked estimates. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Is this Cara? Yes it is.
Phone Staffer Caller: Hey Cara, by the way, my name is Jarek with (redacted).
Phone Staffer Caller: I’m reaching out, ma’am, we’re going to be working there in your area by next week.
Phone Staffer Caller: So I was wondering if you guys are interested in getting a free Powerwashing estimate?
Lead: Uhhh, do you do roofs?
Phone Staffer Caller: Yes ma’am, roofs. And also any exteriors that you could think of.
Lead: Actually, that’s all I need right now.
Phone Staffer Caller: Sure, I hate to say, but are you insured? Because I have a very tall two-story building that needs its roof cleaned.
Lead: No worries, ma’am. We actually have all of the equipment that we have here.
Phone Staffer Caller: And besides, I hear that you don’t need it right now. It’s actually no worries.
Phone Staffer Caller: This is just an estimate. And at least in the future, if you need it, you have the info that you need.
Phone Staffer Caller: I have a schedule here by Friday. Are you available Friday?
Lead: What is the date that day? I haven’t checked my calendar. The 13th.
Lead: No, I am not. No, I have an appointment.
Phone Staffer Caller: Yeah. How about the weekend or next week? Next week would be better.
Phone Staffer Caller: Okay, I have Monday here. You prefer morning or afternoon?
Lead: Let’s go. Do you have something like late morning or early afternoon?
Phone Staffer Caller: Late morning, I have 11 a.m. to 12 p.m.
Lead: That would work. That would work.
Lead: You mentioned this is only for the roof, right?
Lead: Did you try to power wash it in the past or is it your first time?
Lead: It’s been power washed in the past, but it was a number of years ago, probably eight or nine years ago.
Lead: Yeah, so it’s got moss now. It’s not all covered in moss, but it’s starting to get moss around some of the shingles.
Lead: I see. I’ll take note of that.
Phone Staffer Caller: And let me just confirm here.
Phone Staffer Caller: This is going to be on (redacted).
Phone Staffer Caller: Arlington, Washington.
Lead: And this will be for Kara (redacted)?
Lead: Yes.
Phone Staffer Caller: And where are you located?
Phone Staffer Caller: We’re actually located nearby, so we’re going to be working at Arlington.
Phone Staffer Caller: But this one is specifically in your area, ma’am.
Lead: And upon checking here, we have the phone number that ends in (redacted). Is this the best number that we can call you?
Phone Staffer Caller: Yes, it is.
Lead: Okay.
Phone Staffer Caller: And do you happen to have any email so that we can send a confirmation?
Phone Staffer Caller: Yeah, it’s (redacted).
Lead: Okay, (redacted).
Phone Staffer Caller: So I think I pretty much have everything here. Let me just confirm again.
Phone Staffer Caller: This is going to be on Monday, 11 a.m. to 12 p.m.
Phone Staffer Caller: So our estimator, we’re going to be contacting you an hour before the scheduled appointment.
Phone Staffer Caller: And this would only take 10 to 15 minutes, so there’s no worries about that.
Lead: And just to make sure, you will be the one who is going to be assisting the estimator. Is that right?
Lead: Yeah.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So thank you so much, Kara, for taking me today. Have a good one.
Phone Staffer Caller: Thank you.
Phone Staffer Caller: Okay.
Phone Staffer Caller: See you then.
Phone Staffer Caller: You’re welcome.
Phone Staffer Caller: Bye-bye.
Lead: Bye-bye.