Type:
Lead Grade: A
Name: Melanie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we use Cold Calling for leads to fuel home service lead generation. In this transcript, a caller reached a homeowner in (location of transcript) to offer a free power washing estimate for the exterior, including the house and fence. The lead needed to discuss the decision with a partner and suggested a late afternoon window, with the possibility of scheduling after reviewing pricing. The conversation also touched on privacy concerns about how contact details were obtained. All names and addresses are redacted to protect privacy.
This is a power washing lead, but would also work well for roofing companies in (location of transcript). This example highlights key aspects of home service outbound lead generation and how cold calling for leads can help get more leads for a home service company, while demonstrating considerations around privacy in outbound marketing for home service professionals.
Ai Transcript:
Lead: Melanie? Who’s this?
Phone Staffer Caller: Hi there, this is Randy from (redacted). How are you today?
Lead: I’m fine. Great.
Phone Staffer Caller: Well, I was trying to call you because we’ll be at (redacted) starting next Monday and we’re trying to offer a free estimate for Powerwashing. I was wondering if you guys would be interested as well.
Lead: Maybe for a cent. I don’t know about my house but I need to talk to my boyfriend first so it’s not just up to me.
Phone Staffer Caller: Oh, all right. Well, just let them know it’s a free estimate so there’s no charge since we’ll be right around the area.
Phone Staffer Caller: Okay. Starting next Monday.
Lead: And what time on Monday would you be around here?
Phone Staffer Caller: Let me check my calendar real quick.
Phone Staffer Caller: Let’s see. In between 9 a.m. till 5 p.m. I think you’re not going to be here all day.
Lead: Is there a better estimate or not until like the day before or something?
Lead: I do have an open spot on Friday.
Phone Staffer Caller: Hold on. Do I have to be home?
Lead: Yeah. I need somebody to show my estimators around, like show them around for about 10 to 15 minutes.
Phone Staffer Caller: Okay. Well, then I’m going to need a better time frame than that.
Lead: I’m not sitting home from 9 a.m. to 5 p.m. on a workday.
Phone Staffer Caller: I mean, it doesn’t really mean that you have to wait 9 till 5.
Phone Staffer Caller: I have 9 to 10, 2 to 3, 3 to 4.
Lead: What time works best for you so that I could look it up on my calendar?
Lead: The last time of the day would work best.
Lead: I have between 4 to 5 p.m.
Phone Staffer Caller: That’s better because I wouldn’t get home until almost 4 o’clock.
Phone Staffer Caller: Oh, all right. Well, except for the fence, any place else that you wanted to get an estimate, like a backyard?
Lead: I don’t know. Maybe, maybe not. I mean, you can certainly give me an estimate for the house if you want, but I’d like separate estimates for the fence and the house.
Phone Staffer Caller: All right. A whole exterior part of the house and the fence. Yes. My house is small. Separate estimate, right? Separate for these two.
Lead: Yes.
Phone Staffer Caller: Okay. Also, how often do you have these parts of the house power washed? Do you do it regularly?
Lead: It’s been maybe 4 or 5 years.
Lead: 4 or 5 years. And the guy who did my fence did a really shitty-ass job.
Lead: Oh, okay. Yeah, really shitty-ass job.
Lead: You could see the streak marks still 5 years later.
Phone Staffer Caller: Well, you can try to hear our pricing first, and then we’ll see how it goes.
Lead: If you like our pricing, then maybe we could proceed to the…
Phone Staffer Caller: Well, that’s what the estimate is for.
Lead: That’s fine. So, can you just…
Lead: But I have to go. Can we talk about all this when you get here?
Phone Staffer Caller: Yeah, I just need to confirm the complete information here.
Phone Staffer Caller: That would be Melanie Redacted, first and last name.
Phone Staffer Caller: Best phone number for me to call you back would be the one that ends in (redacted).
Lead: Yes. Right?
Lead: Complete address is (redacted). And where did you get my information from?
Phone Staffer Caller: Yeah, we got the details from the public records. So, basically…
Lead: Oh, my God. I fucking hate that shit. That is total invasion of privacy.
Lead: Yeah. Like, what the fuck?
Phone Staffer Caller: You know, there’s a lot of new apps coming out, like (redacted), something like that.
Lead: You will be able to find certain persons or certain addresses in this app. Is that what you’re doing?
Phone Staffer Caller: No, this one… I only do the marketing side of the power washing. So, I only do the calls. This number is given to us. There’s a list of numbers that we need to call every time.
Lead: Okay. Well, I’ll see you on Monday, then. Thank you. Leslie…