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Cold Calling

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Type:
Lead Grade: A
Name: Irving (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound marketing for contractors through cold calling. In this transcript, we reached out to a homeowner in (location of transcript) to offer a free exterior powerwashing estimate for the siding and driveway, and to book a visit with an estimator. The homeowner, Irving, confirmed interest and a slot was scheduled for Friday, March 20, between 3:00 and 4:30 p.m. The conversation clarified that the siding needed powerwashing, with the estimator to follow up. This is a power washing lead, but would also work well for roofing companies in (location). If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this is an effective strategy. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Prospect: Hello, this is Irving.
Prospect: This is who? This is Irving. This is Irving. This is Irving, yes.
Phone Staffer Caller: Hi Irving, good to meet you. I’m (redacted).
Phone Staffer Caller: So we do some Powerwashing work at Trolley and I’d like to check if you’re going to be interested with a free estimate.
Prospect: I’m sorry, can you start over please?
Phone Staffer Caller: Yeah, we offer free estimates for the exterior of your house like the patio, driveway. So I’d like to check if you need some Powerwashing.
Prospect: Yeah, I do need my own Powerwash, yeah.
Prospect: Oh, you have your own Powerwashing? No.
Phone Staffer Caller: Oh, okay. So are you going to be interested for the free estimate?
Prospect: Yes.
Phone Staffer Caller: Okay, great. Alright, so Irving, we have a schedule that will be on, hold on, that’s on Friday the 20th. Are you available on that day?
Prospect: Yes.
Phone Staffer Caller: Okay, great. So we have a schedule 1.30 to 3.00 p.m. and 3.00 to 4.30 p.m. Let’s do 4.30. 3.00 to 4.30.
Prospect: Okay, so that’s Friday, March 20th at 3.00 to 4.30 p.m.
Prospect: Mm-hmm.
Phone Staffer Caller: Okay, and also I’d like to check when was the last time you had your house Powerwashed?
Prospect: It’s been a few years.
Prospect: A few years.
Phone Staffer Caller: So you hired someone?
Prospect: Yes.
Phone Staffer Caller: Okay. And may I know what’s the specific area of the house that needs Powerwashing?
Prospect: I don’t know. There’s a tree on that side. I don’t know which side it is, but there’s a tree on that side that’s green and dirty.
Prospect: Oh, there’s a tree? Yeah.
Prospect: And green? Yeah, and dirty.
Prospect: Green and dirty. So is it outside, like the siding, walkway?
Prospect: Outside, yeah.
Prospect: Siding?
Prospect: Mm-hmm.
Phone Staffer Caller: Okay. All right, so I’ll just take note here that you need Powerwashing for the siding and walkway of the house. Is that correct?
Prospect: No, I don’t need a walkway, Dawn.
Prospect: Oh, okay, only the siding.
Prospect: Unless it’s included, yeah.
Phone Staffer Caller: Okay. All right, so I just put dirty on the siding, right?
Prospect: Mm-hmm.
Phone Staffer Caller: Alright, so your name is Irving (redacted), is that correct?
Prospect: Yeah.
Phone Staffer Caller: Okay, and your phone number is (redacted), right?
Prospect: Yeah.
Phone Staffer Caller: Okay, and your address is at (redacted), correct?
Prospect: Yeah.
Phone Staffer Caller: Okay, and may I know your email address that we’re sending the confirmation to?
Prospect: (redacted)
Phone Staffer Caller: Okay, let me repeat that. (redacted). Is that correct?
Prospect: (redacted)
Phone Staffer Caller: You’ll be the one assisting the estimator, correct?
Prospect: Yeah.
Phone Staffer Caller: Okay. So, yeah, okay. So, just to confirm, the schedule will be on March 20th, Friday. That’s between 3 to 4 p.m., and the estimator will contact you 15 to 30 minutes prior to the schedule. Okay, Irving?
Prospect: Okay.
Phone Staffer Caller: Okay. Okay, thank you so much for your time. I think I got all what I need, and you have a great day. Thank you.
Prospect: Okay, bye-bye.
Phone Staffer Caller: All right, bye.
Prospect: Okay, bye-bye.