Type: Power Washing
Lead Grade: A
Name: Dushon (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alabaster
Intro:
Phone Staffer specializes in cold calling for leads and home service lead generation, delivering outbound marketing for home service companies that turn conversations into booked estimates. In this transcript, we connected with a local homeowner to offer a free exterior power washing estimate while our estimator would be in the area. The lead showed interest in power washing the driveway (with a possible scope for the house), and a Tuesday morning appointment was booked for 9:00–10:00 a.m. Our team collected the contact details and prepared to send an appointment confirmation by email. To protect privacy, identifying details are redacted in the transcript. This example highlights how outbound for leads and phone leads for home service companies can drive more qualified appointments and grow a home service business.
Ai Transcript:
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Phone Staffer Caller: Hi, am I speaking with Juanita?
Lead: No, you’re not.
Phone Staffer Caller: I see. But, by any chance are you somehow related to her?
Lead: Yes.
Phone Staffer Caller: That’s perfect. Well, this is Marv and we have not actually spoken before. And this is just a call call for (redacted). How are you doing today?
Lead: I’m doing fine. You said for power washing?
Phone Staffer Caller: Yeah, from (redacted). And I’m just only reaching out just to let you know that our estimator will be working on Shady Circle starting next week up until the end of the month. So, just wondering if you might be open for a free estimate or a free code for an exterior power washing while our estimator is in the area?
Lead: Good morning. Yeah, we’re open. What day?
Phone Staffer Caller: Well, actually they’re going to be there starting on the 26th of Monday up until the next month. They do have scheduled Monday, Tuesday, until Friday. And for Monday, they do have two appointment times. One is 10AM to 11AM and the other one is 3PM to 4PM.
Lead: Okay, let me see. I’m sorry. Go ahead. Let me see.
Phone Staffer Caller: The Tuesday will be fine. Tuesday on the 27th, do you want morning or afternoon?
Lead: I think it will be morning.
Phone Staffer Caller: For morning, for Tuesday, they do have two. 8AM to 9AM, 9AM to 10AM.
Lead: 9AM to 10AM.
Phone Staffer Caller: Alright, got it. And which part of the area would you like to get an estimate for power washing that most of an eyesore to you?
Lead: Really, the driveway.
Phone Staffer Caller: Driveway. And what else?
Lead: Really, maybe the house but the driveway would really be the most area that I would concentrate on.
Phone Staffer Caller: Got it. I take note of that. And also for the reference of our estimator, your name, sir.
Lead: Say that again?
Phone Staffer Caller: Yeah, who am I speaking with?
Lead: Dushawn (redacted). Her husband.
Phone Staffer Caller: And can you please follow for me your first name? I’m sorry.
Lead: That’s okay. Dushawn.
Phone Staffer Caller: Dushawn. S-H-O-N, correct?
Lead: Right.
Phone Staffer Caller: So, it’s D for Delta, U for Uniform, then S for Sum.
Lead: Say that again?
Phone Staffer Caller: Yeah, it’s D for Delta, U for Uniform, then S for Sum.
Lead: Yes, that’s correct.
Phone Staffer Caller: Alright, and then followed by H for Hotel, then U for Uniform?
Lead: No, O.
Phone Staffer Caller: Oh, got it. And N for Nancy, right?
Lead: Yes.
Phone Staffer Caller: Got it. Thank you. And your last name is (redacted). Thank you so much for that. And the phone number where they can give you a call prior in dropping by would be ending in (redacted)?
Lead: Correct.
Phone Staffer Caller: And your address would be (redacted)?
Lead: Yes.
Phone Staffer Caller: Thank you so much. And are you the one, sir, who is going to assist our estimator on the 27th? 9 a.m. to 10 a.m.?
Lead: Okay, that’s fine.
Phone Staffer Caller: Alright. And we will be sending this appointment confirmation as your reference to record. What will be the email address where we can send it to?
Lead: You said email address or regular address?
Phone Staffer Caller: Yeah, email address where we can send this appointment confirmation.
Lead: Oh, okay. It’s (redacted) at Gmail.
Phone Staffer Caller: Alright. So it’s (redacted)?
Lead: Yes, at Gmail.
Phone Staffer Caller: At Gmail.com. Thank you so much. And one last question, sir. When was the last time you power washed your driveway?
Lead: Maybe a couple of years ago.
Phone Staffer Caller: A couple of years ago. Got it. So I have all the information needed, but if you would like to add more areas that you would like to get an estimate, feel free to provide that one to our estimator on your date of appointment. So once again, it’s going to be on the 27th of Tuesday, 9 a.m. to 10 a.m., okay?
Lead: Okay.
Phone Staffer Caller: Alright. I will not take much of your time. Thank you so much once again and you do have a blessed day.
Lead: You too. Thank you.
Phone Staffer Caller: You’re welcome. Alright.
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